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  • All HBS Web  (6,769)
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  • 05 Nov 2012
  • Research & Ideas

What Wall Street Doesn’t Understand About International Trade

there's a correlation, and yet one thing does not cause the other." Establishing scientific proof required a situation in which the team could exogenously change the ethnic population of metropolitan areas... View Details
Keywords: by Carmen Nobel
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

something new and different is worthless." Ron Kurtz noted that (customers) "are better at reacting to things and defining their 'problems' that they would like to see resolved or alleviated." Some commented on the limits View Details
Keywords: by Jim Heskett; Technology
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

results showed that some brain areas prioritized the shape of the face, grouping humans with dolls, while other brain areas prioritized whether the face was alive, grouping humans with dogs. "Even though they look nothing alike, there are... View Details
Keywords: by Carmen Nobel
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

ordinarily selfish behavior and make them temporarily more generous. Into The Field It's one thing to test this theoretically, it's another to put it into practice in the real world. For their last experiment, Santana and Morwitz went... View Details
Keywords: by Michael Blanding; Consumer Products
  • 13 Nov 2000
  • Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

talent." Robert Latoff, a leader of the Growth and Business Building Center at McKinsey & Company, said big companies often have to rethink the way they do things when starting new businesses.... View Details
Keywords: by Kenneth Liss
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

What are the first things you should do in your new post? In this e-mail Q&A, Michael Watkins offers strategies that he researched while preparing his new book, The First 90 Days: Critical Success Strategies for New Leaders at All... View Details
Keywords: by Martha Lagace
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

growth in the economy is ending.” JohnfrmClevelnd argued that “MMT is merely a better, more accurate description of the existing economic system, not any fundamental change in how we do business. Mainstream economists have been getting... View Details
Keywords: by James Heskett
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

business strategy 101 for most entrepreneurs, so why have so many mobile money service offerings failed? It’s a question being studied by Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. “You would think... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

management reports: green for things that are going well, yellow for areas that are OK, and red for places that are falling behind. The obvious reaction is to say, "Get better at the reds." That's fine, unless the presence View Details
Keywords: by Deborah Blagg; Service
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

capital encourages business development." They gave a ranking of close to 6 before the crisis and 1.3 in 2014. To make things worse, credit rating agencies imposed filters that automatically downgraded... View Details
Keywords: by George Serafeim
  • 19 Nov 2019
  • Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

bias in Goldman Sachs’s underwriting model. (Goldman developed and issued the card.) Adding fuel to the fire, Apple co-founder Steve Wozniak shared that the same thing had happened to him and his wife. Officials from the New York... View Details
Keywords: by Karen G. Mills; Financial Services
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human systems operate to... View Details
Keywords: by Sean Silverthorne; Education
  • 03 Oct 2013
  • Research & Ideas

Lehman Brothers Plus Five: Have We Learned from Our Mistakes?

short-term debt financing, an attractive source of funding in good times but an accelerant of financial crises when things go bad. And we're getting closer to adopting a... View Details
Keywords: Re: Multiple Faculty; Banking; Financial Services; Construction; Real Estate
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

information to provide." “Focusing on a single revenue source is the most profitable strategy when firms compete for consumer information” It's clear from their research that the marketplace has plenty of room for two types View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 20 Feb 2006
  • Research & Ideas

Are Company Founders Underpaid?

always have to attract other resource providers—co-founders and non-founding hires on the human resources side, investors on the financial resources side—to the venture. To attract them, the founder has to give up things View Details
Keywords: by Sarah Jane Gilbert; Financial Services; Technology
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

and access of information. It’s not as if people were terribly cautious in pre-pandemic days. Many people have mistakenly assumed that they could freely engage with competitors as long as they weren’t bound by non-compete agreements—and... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 12 May 2016
  • Research & Ideas

When Mass Shootings Lead to Looser Gun Restrictions

are thinking about gun policies at least some of the time, it would be nice to see more responses to all types of shootings, and a more data-driven approach to policymaking that might elucidate whether the... View Details
Keywords: by Carmen Nobel
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

Last year I completed a case series on GE, titled "GE ... We Bring Good Things to Life," in which the issue of CEO succession was raised in the last of the two cases.... View Details
Keywords: by James Heskett
  • 17 Sep 2020
  • Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

“Given the dire economic times, one of the first things you’d expect small businesses to do is to slash some employee benefits,” says Dafny, the Bruce V. Rauner Professor of... View Details
Keywords: by Rachel Layne; Health
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

operations took somewhat of a back seat. There were just too many new things to think about and explore, and everybody's attention was focused on "breakthrough improvements," so the mandate for... View Details
Keywords: by Martha Lagace
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