General Business - Publications - Faculty & Research

07 Jun 2017
Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

Harvard MBA students visit the Bo-Kaap area of Cape Town, May 1, 2017 (Photo credit: Caroline Elkins) Recently, a first-year MBA student at Harvard Business School was overheard gushing to a friend about a professor’s deep knowledge of... View Details

Keywords: by Carmen Nobel

15 Nov 2011
First Look

First Look: November 15

essential to develop the self-awareness, compassion, emotional intelligence, and authenticity required to be inspired human beings and inspiring leaders. Book: http://www.bkconnection.com/ProdDetails.asp?ID=9781609940072&PG=1&Type=AUTH&PCS=BKP View Details

Keywords: Sean Silverthorne

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

to become a major product family. His success in that position propelled him to a series of other assignments, including a temporary one in strategic planning, that eventually landed him a promotion to vice president and general manager,... View Details

Keywords: by David A. Thomas

01 Jun 2020
What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

Amazon. Customer service is relative, a product of customer expectations compared to actual experiences. Amazon has created very high customer expectations for in-stock merchandise and rapid delivery and, in the past, generally met them.... View Details

Keywords: by James Heskett; Retail

19 Dec 2014
Research & Ideas

China’s Complicated Relationship With Mother Nature

Despite its name, the Great Wall of China began as a series of smaller, isolated defensive fortifications. Those structures grew and were later unified into the imposing structure that exists today. The Great Wall is a great metaphor for the Chinese economy. By... View Details

Keywords: Re: William C. Kirby; Manufacturing

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

is doubtful that globally organized labor will be able to achieve the same purposes that have motivated unions on a national basis because "the purpose of most unions is 'the greater good' and generally not that of individual... View Details

Keywords: by James Heskett

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

patterns of behavior, not the other way around," writes Harvard Business School professor Marco Iansiti, an expert on innovation, entrepreneurship, and operations. “The planning process we describe is going to surprise many... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

17 Dec 2001
Research & Ideas

Enterprising Women

muscle with plenty of available resources. Regarding the strengths and weaknesses of women business leaders, Lewis remarked, "I've worked for terrible female bosses and terrible male bosses. I always used to View Details

Keywords: by Julia Hanna

01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit... View Details

Keywords: by Staff

05 Aug 2008
First Look

First Look: August 5, 2008

important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it... View Details

Keywords: Martha Lagace

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

flexibility were limited. The new e-business models emerging on the Internet can be classified within one or more of the generic market roles. In addition, the models can be grouped into two categories. First, and most relevant for our... View Details

Keywords: by Lynda M. Applegate

29 Apr 2013
Research & Ideas

Are First-Time Buyers Left Out of Real Estate’s Rebound?

interest tax deduction. Retsinas is a senior lecturer in real estate at Harvard Business School, director emeritus of Harvard University's Joint Center for Housing Studies, and former Federal Housing Commissioner. Q: What factors have... View Details

Keywords: Construction; Real Estate

06 Dec 2021
Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

economy driven by research and intellectual property that it no longer accurately signals so-called value stocks, suggests new research from Charles C.Y. Wang, Harvard Business School’s Glenn and Mary Jane Creamer Associate Professor of... View Details

Keywords: by Rachel Layne

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

to the unrealistically purist view that it was in the business of producing only high-performance footwear for competitive athletes. Nike has since changed its ways, but several years of less-than-stellar sales was the price the company... View Details

Keywords: by Laurie Joan Aron

03 Aug 2010
First Look

First Look: August 3

in bringing their products to market, yet we know very little about the kinds of strategies they can employ to influence regulatory actor decision making. In this paper, we highlight a firm's strategic use of symbolic signaling in View Details

Keywords: Martha Lagace

25 Mar 2013
Research & Ideas

How Chapter 11 Saved the US Economy

It's no surprise that Harvard Business School professor Stuart C. Gilson gave an enthusiastic thumbs-up to the recently announced $11 billion US Airways/American Airlines merger. The deal, which came after American's parent company, AMR... View Details

Keywords: by Kim Girard; Financial Services

16 Jul 2021
Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

LinkedIn. Follow Jeffrey Bussgang on LinkedIn to read more of his posts. About the Author Jeffrey J. Bussgang is a senior lecturer in the Entrepreneurial Management Unit at the Harvard Business School as well as co-founder and View Details

Keywords: by Jeffrey Bussgang

28 Oct 2024
Op-Ed

Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

Like: Election 2024: Why Demographics Won't Predict the Next President Election 2024: What's at Stake for Business and the Workplace? How Politics Drives Business Decisions in a Polarized Nation Feedback or... View Details

Keywords: by Richard Calvo, Vincent Pons, and Jesse M. Shapiro

19 Nov 2012
Research & Ideas

LEED-ing by Example

Leadership in Energy and Environmental Design (LEED) standard. After local governments decided to pursue LEED certification for their own buildings, there was an uptick in the number of local architects, general contractors, and other... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details

Keywords: by Jean Ayers

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