General Business - Publications - Faculty & Research

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

in the heat of conflict this became a secondary concern. Just two weeks after the first flare-up, Impress announced that it would be taking its business elsewhere. Kristen worked in a division of RLX that had few dealings with Impress,... View Details

Keywords: by Deepak Malhotra

May 2024 (Revised February 2025)
Case

Lowe's: Improving the Total Home Strategy

By: Elie Ofek, K. Shelette Stewart and Alicia Dadlani

In 2023, Marvin Ellison, CEO of Lowe’s, contemplated enhancements to the company’s Total Home Strategy to accelerate performance and grow market share. In the last five years since becoming CEO, Ellison had championed a turnaround of the company, completing a... View Details

Keywords: Growth and Development Strategy; E-commerce; Competition; Brands and Branding; Business Strategy; Retail Industry; United States; North Carolina

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09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

'78), the former head of real estate for Fidelity Management & Research Company in Boston who now handles special projects for Fidelity. Real estate syndicators essentially sold tax losses to their well-heeled clients. Savings and loans, desperate for high returns,... View Details

Keywords: by Roger Thompson; Construction; Real Estate

Web

Organizational Leadership Course | HBS Online

case-based examples brought to life by industry-leading experts from companies like General Mills, Medtronic, and Levi Strauss & Co. Description of silent animated video above: Learner scrolls through video interviews from prominent View Details

19 Jun 2018
Research Event

Has Environmental Sustainability Lost its Relevance?

iPhoto For businesses and other organizations seeking to overcome roadblocks to sustainability over the last few decades, much can be learned from the debates I heard at the recent Harvard Business School conference, Understanding and Overcoming Roadblocks to... View Details

Keywords: by Geoffrey G. Jones; Energy

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

Achiever, fills the senior executive ranks. These leaders rarely fail to achieve their goals and often exceed sales quotas, create generous profits, and are frequent stars at merit-award dinners. The Achiever, to use Peter Drucker's... View Details

Keywords: by Mitch Maidique

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

When Harvard Business School launched its Social Enterprise Initiative (SEI) in 1993-1994, few academic institutions were conducting serious research and teaching about how to create social value through the nonprofit, private, and public... View Details

Keywords: by Manda Salls

06 Mar 2006
What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all government restrictions.... View Details

Keywords: by James Heskett; Technology

21 May 2024
News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

28 Feb 2019
News

New Program Will Develop Leaders of Innovative Ventures

people have great ideas and drive, but they don’t necessarily have the skills, knowledge, or connections to execute yet. We’re excited to see what they will do.” HBS Dean Nitin Nohria believes the program will be a catalyst in developing a new View Details

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

to do whatever was necessary to gain scale and capture market share. They discovered that they generally didn't have enough to fund all the businesses in which they were trying to compete. So they had to get... View Details

Keywords: by Martha Lagace

01 Mar 2005
News

Turkish Delight

Harvard’s Brew House. When the pair sold the business in 2000 it had grown to twelve restaurants; after that, Byford plunged into his new career as a writer and independent analyst on international relations. He took a seminar at Boston... View Details

Keywords: Julia Hanna; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support

March 1996 (Revised February 1999)
Case

Vistakon: 1 Day Acuvue Disposable Contact Lenses

By: Alvin J. Silk, Bruce Issacson and Marie Bell

Vistakon, an independent and entrepreneurial subsidiary of Johnson & Johnson, pioneered the production and marketing of disposable contact lenses with the 1987 launch of Acuvue, the first disposable extended-wear lens--a soft contact lens that patients wear for a... View Details

Keywords: Advertising Campaigns; Business Subsidiaries; Business Startups; Corporate Entrepreneurship; Price; Risk Management; Marketing; Product Positioning; Production; Performance Effectiveness; Consumer Products Industry; United States

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10 Nov 2003
Research & Ideas

The Hard Numbers on Social Investments

In what is believed to be the largest study of its kind, MBA students at Harvard Business School recently analyzed the financial returns generated by 110 early-stage companies backed by Investors' Circle, a... View Details

Keywords: by Manda Salls

31 Jan 2005
Research & Ideas

Rethinking Marketing’s Conventional Wisdom

generating goodwill in a nonaggressive way. Q: You write a lot about interactions between humans and technology. Are computers the perfect tool for customized marketing? A: The tailoring of messages via computer technology to a person's... View Details

Keywords: by Garry Emmons; Service

28 Jan 2014
First Look

First Look: January 28

distinctive methods of prediction to investors and businesses and thrived in the boom years that followed World War I. Yet, almost to a man, they failed to predict the devastating crash of 1929. Despite their failures, this first View Details

Keywords: Sean Silverthorne

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

practices in management education. "Overall, we were delighted to see the impact that PCMPCL is having in the area and on these leading schools of business," Wheelwright says. Report: Q: What general advice would you give our... View Details

Keywords: by Sean Silverthorne; Education

Web

Why Your Gift Matters - Alumni

Giving Why Your Gift Matters Giving Why Your Gift Matters Far-Reaching Impact Your support helps HBS prepare leaders to change the world Contributions from alumni and friends are critical to Harvard Business School’s ability to fulfill... View Details

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

players, poor customer service, and regional variations in quality of care. "By virtually any standard, it's an underperforming industry," says Richard Hamermesh, faculty chair of Harvard Business School's recently formed... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details

Keywords: by Raymond Burke; Retail

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