Publications

Web

About - Global

been a leader in developing field-based research for management education around the world. 2022 Senior Researcher hired in Nairobi to provide research support for the View Details

November 2023 (Revised April 2024)
Case

Khanmigo: Revolutionizing Learning with GenAI

By: William A. Sahlman, Allison M. Ciechanover and Emily Grandjean

Already a leader in the edtech space since its 2008 launch, Khan Academy was now one of the first edtech organizations to embrace generative artificial intelligence ("genAI"). In March 2023, Khan Academy began beta testing Khanmigo, a genAI “guide” and tutor built with... View Details

Keywords: Technology Adoption; Leading Change; Entrepreneurship; Risk and Uncertainty; Education; AI and Machine Learning; Corporate Social Responsibility and Impact; Education Industry; Education Industry; United States; San Francisco

June 2001
Teaching Note

Coordinating + Managing Supply Chains: Course Overview Note TN

By: Ananth Raman

Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and... View Details

Keywords: Finance; Framework; Knowledge Use and Leverage; Management Practices and Processes; Managerial Roles; Marketing; Supply Chain Management; Performance Improvement; Planning; Behavior; Integration

February 1997 (Revised April 1998)
Case

first direct (A)

By: Jeffrey F. Rayport

Describes the operations and strategy of the world's largest, fastest growing branchless bank. Using a person-to-person interface over conventional phone lines, First Direct provides standard banking and related financial products to nearly 700,000 customers throughout... View Details

Keywords: Service Delivery; Customer Satisfaction; Banks and Banking; Innovation and Invention; Banking Industry; United Kingdom

05 Jul 2006
Working Paper Summaries

Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Improve and Innovate

Keywords: by Mark D. Cannon & Amy C. Edmondson

Web

Help - Alumni

participant. Do I still have access to it? MBA Alumni who graduated in 2016 or later, and Executive Education alumni who graduate in or after 2018, received access to Office... View Details

Web

College Students - MBA

students who are interested in learning about the value of an MBA for their personal and professional development. Learn More SUMMER VENTURE IN MANAGEMENT PROGRAM June The Summer Venture View Details

Web

Curriculum - Case Method Project

vote. Coverage: 1800 – 1846; Panic of 1837; infrastructure and “internal improvements”; public debt; New York State; constitutional conventions; Barnburners; Erie Canal; direct democracy The Struggle Over Public Education View Details

Managing School Districts for High Performance

Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and... View Details

27 Jun 2016
Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

productivity, with the United States, Germany, and Sweden at the top; Southern Europe countries in the middle; and emerging economies such as China, India, Brazil, and Africa at the bottom. What was equally... View Details

Keywords: by Michael Blanding

October 2023 (Revised March 2024)
Case

KOKO Networks: Bridging Energy Transition and Affordability with Carbon Financing

By: George Serafeim, Siko Sikochi and Namrata Arora

The problem was massive: two million hectares of African forests were lost annually to charcoal production for cooking, an area equivalent to 13 times Greater London, resulting in one billion tons of carbon emissions yearly. At the same time, an estimated 700,000... View Details

Keywords: Clean Tech; Digital; Carbon Credits; Carbon Offsetting; Climate Change; Entrepreneurship; Energy Sources; Environmental Sustainability; Health; Market Design; Business Startups; Transition; Environmental Regulation; Policy; Energy Industry; Consumer Products Industry; Africa; Kenya; Rwanda

Web

Connect with Clubs - Recruiting

may require yearly sponsorship. Aerospace & Defense Club Co-Presidents Ben Buchheim-Jurisson bbuchheimjurisson@mba2025.hbs.edu Clif Luber cluber@mba2025.hbs.edu Sara Ballantyne sballantyne@mba2025.hbs.edu Club Email aero@studentclubs.hbs.edu View Details

19 Sep 2013
Working Paper Summaries

U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

Keywords: by William R. Kerr

Joshua D. Coval

Joshua Coval, Professor of Business Administration in the Finance Area, joined HBS in July 2001. Prior to joining HBS, Joshua was an Assistant Professor of Finance at the University of Michigan Business School where he was on the faculty since 1996.... View Details

March 2021 (Revised September 2021)
Case

Applied: Using Behavioral Science to Debias Hiring

By: Ashley Whillans and Jeff Polzer

The UK government’s Behavioural Insights Team (BIT) needed to hire a new associate and were trying to increase the diversity of their job candidates. This decision was based on academic research showing that recruiters and managers often fell into common traps like... View Details

Keywords: Hiring; Bias; Behavioral Science; Selection and Staffing; Diversity; Prejudice and Bias; Information Technology; Recruitment