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  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Teaching Note 123-068, March 2023. (Revised June 2023.)
  • 01 Apr 2000
  • News

Getting the Message

marketing-services firms, describes the $4 billion spent last year as "chicken feed." What he finds interesting about the Web is the impact it is having on the wider area of communication services. Sorrell, whose business leadership... View Details
Keywords: Susan Young
  • 04 Dec 2012
  • First Look

First Look: December 4

Business Review 90, no. 12 (December 2012) Abstract An abstract is unavailable at this time. Read the article: http://hbr.org/2012/12/the-microwork-solution/ar/1 Are There Too Many Safe Securities? Securitization and the Incentives for... View Details
Keywords: Carmen Nobel
  • 04 Oct 2018
  • News

“A Shout Through Time”

fundamental goodness of people is the point about how connected we all are; and I don't want to really overstate the role of technology because I think that we're connected fundamentally even without our phones, even without our digital... View Details
  • 01 Dec 2001
  • News

September 11: A Community Reflects

“The events of Tuesday have touched everyone deeply in some way, and we are all struggling to find hope in the face of despair.” —Dean Kim B. Clark As it has so often on important occasions in Harvard Business School's 93-year history,... View Details
Keywords: Susan Young;Deborah Blagg
  • 12 Apr 2023
  • News

Step Change

funds." A few years later, he adds, big acquisitions and IPOs started happening in the MENA region, catalyzing a virtuous cycle of entrepreneurial activity and investment: Amazon acquired Souq for $580 million in 2017 and Uber purchased Careem for $3.1 billion in 2019.... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 05 May 2022
  • News

Lesson Plans

into a digital platform that not only offers video lessons, but educational tools and tests for teachers, students, and parents through its Khan Academy Districts program, which at last count was in use by more than 280 districts across... View Details
  • 06 Dec 2021
  • News

Rescue & Recovery

2018, the organization announced a new ethics policy, so Culver Humphrey came forward with her story once again. Leadership rebuffed her a second time, so she met with the Oregonian. Team members were stunned by what they read. For many, including the NGO’s managing... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
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