Publications

March 2010
Case

Federal Bureau of Investigation, 2007

By: Jan W. Rivkin, Michael Roberto and Ranjay Gulati

In the wake of the 9/11 terrorist attacks, Robert Mueller, the Director of the Federal Bureau of Investigation (FBI), sought to transform the storied Bureau. The FBI had long served as both the chief law enforcement agency and the main domestic intelligence wing of the... View Details

Keywords: Transformation; Organizational Structure; Organizational Change and Adaptation; Government Administration; National Security; Corporate Strategy; Knowledge Acquisition; Law Enforcement; Public Administration Industry; United States

28 May 2013
First Look

First Look: May 28

and Traffic Violations By: Yap, Andy J., Abbie S. Wazlawek, Brian J. Lucas, Amy Cuddy, and Dana R. Carney Abstract—Can the structure of our everyday environment lead us to behave dishonestly? Four studies found that expansive postures... View Details

Keywords: Sean Silverthorne

14 Aug 2007
First Look

First Look: August 14, 2007

in West Africa, 1950-1970 Author:Stephanie Decker Periodical:Business History Review 81 (spring 2007): 59-86 Abstract Development, modernity, and industrialization became dominant themes in corporate advertising in Africa in the 1950s and... View Details

Keywords: Martha Lagace

12 Sep 2005
Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

invitation-only conferences are convened every few years (the one before this one was in 1995); the idea is to bring together a critical mass of the best thinkers in these industries for an intense session of discussion and debate.... View Details

Keywords: by Sara Grant; Technology; Communications; Telecommunications

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

after identifying a structural weakness. “Apple has shown the way in how to build a market of external innovators.” According to Harvard Business School professor Karim R. Lakhani, Boeing's approach is an excellent example of how not to... View Details

Keywords: by Sean Silverthorne; Technology

20 Sep 2012
Research & Ideas

US Competitiveness at Risk

job machine started sputtering around 2000. There's something structural here, because it started before the recent downturn. Moreover, we and others discovered that virtually all the net new jobs created over the last decade were in... View Details

Keywords: Re: Michael E. Porter & Jan W. Rivkin

August 2012
Case

Growing Pains at Stroz Friedberg (Abridged)

By: David A. Garvin and Michael Norris

In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The leading global consulting firm they had built specialized in managing digital risk and uncovering digital evidence and had grown very rapidly.... View Details

Keywords: Business Growth and Maturation; Change Management; Transition; Growth and Development Strategy; Growth Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Consulting Industry

29 Jan 2013
First Look

First Look: Jan. 29

modularity," analyzing the case of SugarCRM. The modular architecture of this platform software is aligned with its intellectual property structure in such a way that the firm can derive, from the same code tree, an open source... View Details

Keywords: Sean Silverthorne

01 Jun 2008
News

Team MBA

about how best to structure our time as a learning team. Do we do summary write-ups? If so, how long should they be? How much time do we want to spend discussing each case? In the beginning, you’re trying to figure out the case method and... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

01 Mar 2023
News

March 2023 Alumni and Faculty Books

is structured for ease of learning and referencing, and full of examples. To inspire learning, each chapter is preceded by a personal anecdote. Leading Diversity for Competitive Advantage: The Twelve Strategic Competencies By Peter Linkow... View Details

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)

27 Jan 2015
First Look

First Look: January 27

Publications January 2015 American Economic Review: Papers and Proceedings Do Strict Capital Requirements Raise the Cost of Capital? Bank Regulation, Capital Structure, and the Low Risk Anomaly By: Baker, Malcolm, and Jeffrey Wurgler Abstract—Traditional capital... View Details

Keywords: Sean Silverthorne

Profile

Jeremy Andrus

chain, and selling. I worked for a while as a hotel developer for a Marriott franchisee. Before HBS, I was a management consultant at Monitor, which sharpened my perspective on business and industry strategy. I learned a huge amount at... View Details

Keywords: Entrepreneurship; Consumer Products; Entertainment / Media

April 2012
Case

People Express Airlines

By: Thomas R. Eisenmann and Lauren Barley

Recounts the history of People Express Airlines, which grew rapidly after its inception in 1980 then failed spectacularly in 1986. Profiles People's aggressive strategy and its distinctive approach to human resource management, which emphasized job rotation and minimal... View Details

Keywords: Strategy; Air Transportation; Business Exit or Shutdown; Business Growth and Maturation; Organizational Structure; Entrepreneurship; Failure; Human Resources; Business Startups; Air Transportation Industry

March 2001 (Revised April 2001)
Case

Montefiore Medical Center

By: Robert S. Kaplan and Syeda Noorein Inamdar

A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the... View Details

Keywords: Balanced Scorecard; Health Care and Treatment; Management Systems; Organizational Structure; Corporate Strategy; Leadership Development; Growth and Development Strategy; Financial Reporting; Budgets and Budgeting; Cost Accounting; Corporate Accountability; Communication; Health Industry