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      • October 1995 (Revised November 1997)
      • Case

      Apex Investment Partners (A): April 1995

      By: Josh Lerner
      The partners of Apex Investment Partners are seeking to provide financing for Accessine Technologies, a small firm specializing in providing "One Person, One Number" telecommunication services. The negotiation of the terms-and-conditions of the deal, as well as its... View Details
      Keywords: Negotiation Process; Negotiation Offer; Negotiation Participants; Problems and Challenges; Financing and Loans; Communication Technology; Financial Services Industry; Financial Services Industry
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      Lerner, Josh. "Apex Investment Partners (A): April 1995." Harvard Business School Case 296-028, October 1995. (Revised November 1997.)
      • October 1995 (Revised September 1996)
      • Case

      Dell Computer Corporation

      By: Das Narayandas and V. Kasturi Rangan
      Traces the evolution of the personal computer industry over the last 20 years and uses this as a backdrop to look at how Dell Computer Corp. grew from a small start-up to a multi-billion-dollar company in a decade. Dell is now faced with a set of decisions on the... View Details
      Keywords: Industry Growth; Competitive Strategy; Profit; Computer Industry
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      Narayandas, Das, and V. Kasturi Rangan. "Dell Computer Corporation." Harvard Business School Case 596-058, October 1995. (Revised September 1996.)
      • September 1995 (Revised June 2002)
      • Case

      Intel Pentium Chip Controversy (A), The

      By: V.G. Narayanan and James D Evans
      Following Intel Inc.'s decision to replace flawed Pentium chips, the company faces revenue recognition choices. Events leading up to IBM's decision to halt shipment of computers that have Intel's microprocessor inside and Intel's decision to replace all the flawed... View Details
      Keywords: Business or Company Management; Decision Choices and Conditions; Revenue Recognition; Computer Industry
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      Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (A), The." Harvard Business School Case 196-091, September 1995. (Revised June 2002.)
      • September 1995 (Revised May 2002)
      • Supplement

      Intel Pentium Chip Controversy (B), The

      By: V.G. Narayanan and James D Evans
      Supplements the (A) case. View Details
      Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry
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      Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (B), The." Harvard Business School Supplement 196-092, September 1995. (Revised May 2002.)
      • September 1995 (Revised May 1997)
      • Teaching Note

      Microsoft, 1995 TN

      By: Tarun Khanna
      Teaching Note for (9-795-147) and (9-799-003). View Details
      Keywords: Computer Industry
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      Khanna, Tarun. "Microsoft, 1995 TN." Harvard Business School Teaching Note 796-071, September 1995. (Revised May 1997.)
      • 1995
      • Chapter

      Financial Infrastructure and Public Policy: A Functional Perspective

      By: Robert C. Merton and Zvi Bodie
      Keywords: Financial Markets; Financial Institutions; Policy; Government and Politics; Business and Government Relations; Banking Industry; Banking Industry
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      Merton, Robert C., and Zvi Bodie. "Financial Infrastructure and Public Policy: A Functional Perspective." Chap. 8 in The Global Financial System: A Functional Perspective, by D. B. Crane, K. A. Froot, Scott P. Mason, André Perold, R. C. Merton, Z. Bodie, E. R. Sirri, and P. Tufano, 263–282. Boston: Harvard Business School Press, 1995.
      • August 1995 (Revised October 1996)
      • Case

      IDS Financial Services (Condensed)

      By: John A. Deighton
      Highlights the decision that must be made on balancing customer acquisition and retention and de-emphasizing the structural issues involved in administering the independent contractor sales force. View Details
      Keywords: Customers; Customer Focus and Relationships; Decisions; Corporate Governance; Salesforce Management; Financial Services Industry
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      Deighton, John A. "IDS Financial Services (Condensed)." Harvard Business School Case 596-045, August 1995. (Revised October 1996.) (request a courtesy copy.)
      • August 1995
      • Teaching Note

      State Street Boston Corporation: Leading with Information Technology TN

      By: Richard L. Nolan, Donna B. Stoddard and Chiara Francalanci
      Teaching Note (5-196-058). View Details
      Keywords: Information Technology; Financial Institutions; Transformation; Technology Adoption; Information Management; Competitive Strategy; Financial Services Industry
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      Nolan, Richard L., Donna B. Stoddard, and Chiara Francalanci. "State Street Boston Corporation: Leading with Information Technology TN." Harvard Business School Teaching Note 196-058, August 1995.
      • August 1995
      • Teaching Note

      Xerox: Outsourcing Global Information Technology Resources TN

      By: Richard L. Nolan
      Teaching Note for (9-195-158). View Details
      Keywords: Revenue; Information Technology; Technological Innovation; Contracts; Decisions; Job Cuts and Outsourcing; Computer Industry
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      Nolan, Richard L. "Xerox: Outsourcing Global Information Technology Resources TN." Harvard Business School Teaching Note 196-055, August 1995.
      • August 1995
      • Case

      Credit General, SA

      By: Andre F. Perold
      The head of a bank's asset and liability committee has to approve an unexpectedly large overnight currency exposure or require at great cost that the exposure be reduced. View Details
      Keywords: Risk Management; Currency; Financial Services Industry; Financial Services Industry
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      Perold, Andre F. "Credit General, SA." Harvard Business School Case 296-011, August 1995.
      • August 1995 (Revised September 1995)
      • Case

      Hutton Branch Manager (A)

      By: Lynn S. Paine and Jane Palley Katz
      The manager of an E.F. Hutton branch office must decide how best to approach a colleague whose aggressive and ethically problematic cash management practices have cost the branch a major institutional client. These practices had been encouraged by top management at... View Details
      Keywords: Ethics; Business or Company Management; Decisions; Management Skills; Cash Flow; Financial Management; Investment; Management Teams; Financial Services Industry
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (A)." Harvard Business School Case 396-044, August 1995. (Revised September 1995.)
      • August 1995 (Revised September 1995)
      • Supplement

      Hutton Branch Manager (B)

      By: Lynn S. Paine and Jane Palley Katz
      Supplements the (A) case. View Details
      Keywords: Financial Services Industry
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (B)." Harvard Business School Supplement 396-045, August 1995. (Revised September 1995.)
      • August 1995 (Revised September 1995)
      • Case

      Hutton Branch Manager (C)

      By: Lynn S. Paine and Jane Palley Katz
      Centers on the company's plea of guilty to 2,000 counts of mail and wire fraud in response to the U.S. government's challenge to its cash management practices. Describes the Justice Department's investigations as well as the findings and recommendations of former... View Details
      Keywords: Organizational Change and Adaptation; Financial Management; Governance Controls; Crime and Corruption; Governance Compliance; Law Enforcement; Financial Services Industry; United States
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (C)." Harvard Business School Case 396-046, August 1995. (Revised September 1995.)
      • August 1995
      • Case

      Hutton Branch Manager (D)

      By: Lynn S. Paine and Jane Palley Katz
      Describes the actions taken by E.F.Hutton management in response to the Bell Report, a study prepared by former Attorney General Griffin Bell and his law firm after Hutton pleaded guilty to 2,000 counts of mail and wire fraud in connection with its cash management... View Details
      Keywords: Legal Liability; Crime and Corruption; Moral Sensibility; Acquisition; Decisions; Business or Company Management; Financial Services Industry
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (D)." Harvard Business School Case 396-047, August 1995.
      • August 1995
      • Teaching Note

      Crown Equipment Corporation: Design Services Strategy TN

      By: Gary P. Pisano
      Teaching Note for (9-991-031) and (9-991-032). View Details
      Keywords: Strategy; Design; Product Design; Service Industry; Service Industry
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      Pisano, Gary P. "Crown Equipment Corporation: Design Services Strategy TN." Harvard Business School Teaching Note 696-042, August 1995.
      • August 1995
      • Teaching Note

      IBM After-Sales Service TN

      By: Janice H. Hammond
      Teaching Note for (9-693-001). View Details
      Keywords: Computer Industry
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      Hammond, Janice H. "IBM After-Sales Service TN." Harvard Business School Teaching Note 696-046, August 1995.
      • August 1995 (Revised October 1996)
      • Case

      Futures on the Mexican Peso

      By: Kenneth A. Froot, Matthew McBrady and Mark Seasholes
      The Chicago Mercantile Exchange needs to decide how to design, and whether and when to introduce, a futures contract on the Mexican peso. View Details
      Keywords: Exchange Rates; Money Markets; Futures Market; Country Analysis; International Finance; Financial Markets; Futures and Commodity Futures; Financial Services Industry; Chicago; Mexico
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      Froot, Kenneth A., Matthew McBrady, and Mark Seasholes. "Futures on the Mexican Peso." Harvard Business School Case 296-004, August 1995. (Revised October 1996.)
      • July 1995 (Revised October 1995)
      • Background Note

      Electronic Commerce: Trends and Opportunities

      By: Lynda M. Applegate and Janis Lee Gogan
      In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and... View Details
      Keywords: Internet and the Web; Trends; Opportunities
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      Applegate, Lynda M., and Janis Lee Gogan. "Electronic Commerce: Trends and Opportunities." Harvard Business School Background Note 196-006, July 1995. (Revised October 1995.)
      • June 1995 (Revised May 1996)
      • Teaching Note

      American Express TRS Charge-Card Receivables and Lehman Brothers and the Securitization of American Express Charge-Card Receivables TN

      By: Andre F. Perold and Wai Lee
      Teaching Note for (9-293-120) and (9-293-121). View Details
      Keywords: Credit Cards; Accounting; Financial Services Industry
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      Perold, Andre F., and Wai Lee. "American Express TRS Charge-Card Receivables and Lehman Brothers and the Securitization of American Express Charge-Card Receivables TN." Harvard Business School Teaching Note 295-158, June 1995. (Revised May 1996.)
      • June 1995
      • Case

      Polaroid Corporation: European Distribution System

      By: Janice H. Hammond and Afroze A Mohammed
      Describes distribution operations in Polaroid Europe. In the late 1980s, Polaroid senior management in the United States proposed moving from a system of 12 decentralized warehouses to a centralized distribution system in which all inventory for European retailers... View Details
      Keywords: Distribution; Operations; Risk Management; Distribution Channels; Logistics; Transition; Strategy; Problems and Challenges; Industry Structures; Consumer Products Industry; Europe; European Union; United States
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      Hammond, Janice H., and Afroze A Mohammed. "Polaroid Corporation: European Distribution System." Harvard Business School Case 695-038, June 1995.
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