Publications

October 1995 (Revised November 1997)
Case

Apex Investment Partners (A): April 1995

By: Josh Lerner

The partners of Apex Investment Partners are seeking to provide financing for Accessine Technologies, a small firm specializing in providing "One Person, One Number" telecommunication services. The negotiation of the terms-and-conditions of the deal, as well as its... View Details

Keywords: Negotiation Process; Negotiation Offer; Negotiation Participants; Problems and Challenges; Financing and Loans; Communication Technology; Financial Services Industry; Financial Services Industry

October 1995 (Revised September 1996)
Case

Dell Computer Corporation

By: Das Narayandas and V. Kasturi Rangan

Traces the evolution of the personal computer industry over the last 20 years and uses this as a backdrop to look at how Dell Computer Corp. grew from a small start-up to a multi-billion-dollar company in a decade. Dell is now faced with a set of decisions on the... View Details

Keywords: Industry Growth; Competitive Strategy; Profit; Computer Industry

September 1995 (Revised June 2002)
Case

Intel Pentium Chip Controversy (A), The

By: V.G. Narayanan and James D Evans

Following Intel Inc.'s decision to replace flawed Pentium chips, the company faces revenue recognition choices. Events leading up to IBM's decision to halt shipment of computers that have Intel's microprocessor inside and Intel's decision to replace all the flawed... View Details

Keywords: Business or Company Management; Decision Choices and Conditions; Revenue Recognition; Computer Industry

September 1995 (Revised May 2002)
Supplement

Intel Pentium Chip Controversy (B), The

By: V.G. Narayanan and James D Evans

Supplements the (A) case. View Details

Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry

September 1995 (Revised May 1997)
Teaching Note

Microsoft, 1995 TN

By: Tarun Khanna

Teaching Note for (9-795-147) and (9-799-003). View Details

Keywords: Computer Industry

1995
Chapter

Financial Infrastructure and Public Policy: A Functional Perspective

By: Robert C. Merton and Zvi Bodie

Keywords: Financial Markets; Financial Institutions; Policy; Government and Politics; Business and Government Relations; Banking Industry; Banking Industry

August 1995 (Revised October 1996)
Case

IDS Financial Services (Condensed)

By: John A. Deighton

Highlights the decision that must be made on balancing customer acquisition and retention and de-emphasizing the structural issues involved in administering the independent contractor sales force. View Details

Keywords: Customers; Customer Focus and Relationships; Decisions; Corporate Governance; Salesforce Management; Financial Services Industry

August 1995
Teaching Note

State Street Boston Corporation: Leading with Information Technology TN

By: Richard L. Nolan, Donna B. Stoddard and Chiara Francalanci

Teaching Note (5-196-058). View Details

Keywords: Information Technology; Financial Institutions; Transformation; Technology Adoption; Information Management; Competitive Strategy; Financial Services Industry

August 1995
Teaching Note

Xerox: Outsourcing Global Information Technology Resources TN

By: Richard L. Nolan

Teaching Note for (9-195-158). View Details

Keywords: Revenue; Information Technology; Technological Innovation; Contracts; Decisions; Job Cuts and Outsourcing; Computer Industry

August 1995
Case

Credit General, SA

By: Andre F. Perold

The head of a bank's asset and liability committee has to approve an unexpectedly large overnight currency exposure or require at great cost that the exposure be reduced. View Details

Keywords: Risk Management; Currency; Financial Services Industry; Financial Services Industry

August 1995 (Revised September 1995)
Case

Hutton Branch Manager (A)

By: Lynn S. Paine and Jane Palley Katz

The manager of an E.F. Hutton branch office must decide how best to approach a colleague whose aggressive and ethically problematic cash management practices have cost the branch a major institutional client. These practices had been encouraged by top management at... View Details

Keywords: Ethics; Business or Company Management; Decisions; Management Skills; Cash Flow; Financial Management; Investment; Management Teams; Financial Services Industry

August 1995 (Revised September 1995)
Supplement

Hutton Branch Manager (B)

By: Lynn S. Paine and Jane Palley Katz

Supplements the (A) case. View Details

Keywords: Financial Services Industry

August 1995 (Revised September 1995)
Case

Hutton Branch Manager (C)

By: Lynn S. Paine and Jane Palley Katz

Centers on the company's plea of guilty to 2,000 counts of mail and wire fraud in response to the U.S. government's challenge to its cash management practices. Describes the Justice Department's investigations as well as the findings and recommendations of former... View Details

Keywords: Organizational Change and Adaptation; Financial Management; Governance Controls; Crime and Corruption; Governance Compliance; Law Enforcement; Financial Services Industry; United States

August 1995
Case

Hutton Branch Manager (D)

By: Lynn S. Paine and Jane Palley Katz

Describes the actions taken by E.F.Hutton management in response to the Bell Report, a study prepared by former Attorney General Griffin Bell and his law firm after Hutton pleaded guilty to 2,000 counts of mail and wire fraud in connection with its cash management... View Details

Keywords: Legal Liability; Crime and Corruption; Moral Sensibility; Acquisition; Decisions; Business or Company Management; Financial Services Industry