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  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

selective increases in capacity, new approaches to managing consumption, and increased merger and acquisition activity, with attendant realization of synergies and lower costs (Jill Feblowitz), and (3) has delivered on its promise of lower prices, at least in View Details
Keywords: by James Heskett
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

look at how maturing technology companies make the transition to the next generation of products. But as he did research and talked to tech companies, he came to an inescapable conclusion: Technology was about to get exciting again.... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

each month in 2024, mean it’s time for tech leaders to ask themselves three questions about layoffs. 1. What is this layoff for? HR teams do not decide who to lay off—that’s the job of tech company leaders. They do it either badly or well. View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

similarities in the uprisings that have gripped the region, every country is unique. The histories, perspectives, and needs of people across the region differ, and we need to tailor our approach country by country. For example, too strong a hand in the View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 08 Oct 2013
  • First Look

First Look: October 8

assets; they aren't hamstrung by substantial resource allocation decisions, giving them remarkable flexibility. Now incumbent firms are seeing their competitive position eroded by technology, alternative staffing models, and other forces. Market View Details
Keywords: Sean Silverthorne
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

In a famous example of how first movers can lose their advantage, second-mover Microsoft won the Web browser wars from Netscape and continues to dominate the market today. But that competition was the subject of another "war," this one among View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
  • 15 Nov 2012
  • Research & Ideas

Funding the Design of Livable Cities

less expensive for cities to maintain in the long-term. Macomber is putting his commitment to joining the fields of finance and design into practice through his research and HBS case studies, including... View Details
Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

professor Robert Simons has been adding to that body of knowledge and practice through an extensive research agenda that has resulted in numerous books, articles, and case studies. Working Knowledge editor... View Details
Keywords: Re: Robert Simons
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

previously underserved parts of the population. So, how does a person—whether the newly employed graduate or the experienced executive—exercise his or her latent agency to bring profit-making and social good together in a company? In my View Details
Keywords: by George Serafeim
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

They do not convince employees that management wants to know the truth and is ready to act. Quite the reverse—all too often, these methods lead to cynicism, and cynicism is the enemy of commitment to change. In one highly regarded company... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

contribute to what we call the psychology of price. You can take the very same physical price and break it up into parts, bundle it with other items, ask for payment early, or ask for payment late, and change consumers'' perceptions of that price in the process. For... View Details
Keywords: by Manda Mahoney
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

business of rationality or emotionality?” To kick off the conversation, Raman relayed what happened when Cleveland Clinic CEO Delos "Toby" Cosgrove visited a class at HBS a few years ago to discuss a case study on the renowned hospital.... View Details
Keywords: by Carmen Nobel; Health
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

colleague Clay Christensen's research of what he calls "the innovator's dilemma." At the risk of doing great damage to a carefully executed piece of research, I'll paraphrase it this way: Christensen maintains that large,... View Details
Keywords: by James Heskett
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

collaborative organization and knowledge management? A: Many companies have focused on knowledge management the last couple of years. While that has been a good start, it is only one part of the overall challenge of creating an effective collaborative organization. KM... View Details
Keywords: by Mallory Stark
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

http://www.hbs.edu/research/pdf/07-050.pdf   Cases & Course MaterialsNone this week.   PublicationsTrue North: Discover Your Authentic Leadership Author:William W. George Publication:San Francisco: Jossey-Bass, 2007 Abstract Based on... View Details
Keywords: Martha Lagace
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

management. Meg Garland makes this case when she writes, "Of course it (business management) should be regarded as a profession, but certified and registered? Probably not. Such paper shuffling and submission certainly hasn't... View Details
Keywords: by James Heskett
  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

Research Symposium on May 20, Narayanan described some problems common both to major corporations and Mom-and-Pop shops, and offered practical solutions based on his new research. Contract incompleteness is one reason why control problems... View Details
Keywords: by Martha Lagace
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

professor of strategy at the Ross School of Business at the University of Michigan. In the case of Zuckerberg vs. the Winklevosses, the twins may have had created a simple interface for college kids to connect with one another, but it... View Details
Keywords: by Michael Blanding; Technology
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

more cooperative activity among companies. Europe has spent billions of dollars sponsoring cooperative research with little to show for it. The U.S. initiated a range of R&D consortia and relaxed its antitrust laws to encourage... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 24 Sep 2014
  • Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

something? Based on my experience as a real estate and construction CEO and my academic research on urbanization, new cities, and the finance of sustainable infrastructure, I propose these simple ABCs (actually A-F) for business leaders... View Details
Keywords: by John Macomber; Energy; Utilities
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