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Show Results For

  • All HBS Web  (5,308)
    • People  (14)
    • News  (1,281)
    • Research  (3,202)
    • Events  (14)
    • Multimedia  (48)
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  • Research Summary

Overview

By: Ryan W. Buell
From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
  • April 2023
  • Case

Burning the Sails to Save the Ship: The Pilati Family Dilemma

By: Lauren Cohen, Hao Gao, Jiawei Ye and Grace Headinger
Octavian Graf Pilati, rising generation member of an Austrian princely family, prepared to sell the palace his family had held for over three hundred years. In recent years, the Pilati family lands had been leveraged as loan collateral for an international venture that... View Details
Keywords: Family Office; Family; Plant-Based Agribusiness; Agribusiness; Family Business; Property; Identity; Culture; Ethics; Insolvency and Bankruptcy; Governance; Crisis Management; Family and Family Relationships; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Austria
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Cohen, Lauren, Hao Gao, Jiawei Ye, and Grace Headinger. "Burning the Sails to Save the Ship: The Pilati Family Dilemma." Harvard Business School Case 223-081, April 2023.
  • 2010
  • Chapter

Unlocking the Slices of Genius in Your Organization: Leading for Innovation

By: Linda A. Hill, Maurizio Travaglini, Greg Brandeau and Emily Stecker
There is a widespread consensus that innovation is fast becoming the principal source of differentiation and competitive advantage in today's knowledge-intensive economy. But until we reframe our understanding of what innovation and leadership are all about, we fear... View Details
Keywords: Innovation and Invention; Leadership; Practice; Competitive Advantage
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Hill, Linda A., Maurizio Travaglini, Greg Brandeau, and Emily Stecker. "Unlocking the Slices of Genius in Your Organization: Leading for Innovation." Chap. 21 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana. Harvard Business Press, 2010.
  • Article

Financial Shame Spirals: How Shame Intensifies Financial Hardship

By: Joe J. Gladstone, Jon M. Jachimowicz, Adam Eric Greenberg and Adam D. Galinsky
Financial hardship is an established source of shame. This research explores whether shame is also a driver and exacerbator of financial hardship. Six experimental, archival, and correlational studies (N = 9,110)—including data from customer bank account histories and... View Details
Keywords: Financial Hardship; Financial Decision-making; Shame; Guilt; Personal Finance; Financial Condition; Decision Making; Emotions
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Gladstone, Joe J., Jon M. Jachimowicz, Adam Eric Greenberg, and Adam D. Galinsky. "Financial Shame Spirals: How Shame Intensifies Financial Hardship." Organizational Behavior and Human Decision Processes 167 (November 2021): 42–56.
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

school, for example, I had been asked to research insurance coverage for a raft of lawsuits being brought against Johns-Manville Corporation for injuries and deaths from exposure to asbestos. At the time,... View Details
Keywords: by Dina Gerdeman
  • February 2023
  • Supplement

Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive

By: Linda A. Hill and Lydia Begag
norbloc was founded in 2016 in Stockholm, Sweden, by Astyanax Kanakakis and his co-founders, Vitalii Demianets and Sam Saatchi. Kanakakis and Demianets got to work to address a key gap in the industry: Know Your Customer (KYC) data sharing. As the first distributed KYC... View Details
Keywords: Organizational Change and Adaptation; Organizational Design; Organizational Culture; Organizational Structure; Organizations; Leadership; Leadership Development; Leadership Style; Collaborative Innovation and Invention; Digital Transformation; Digital Strategy; Digital Platforms; Technology Adoption; Technological Innovation; Corporate Entrepreneurship; Business and Government Relations; Business Startups; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Sweden; Europe; Singapore; London; United Arab Emirates; Dubai; Middle East; Athens; Greece
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Hill, Linda A., and Lydia Begag. "Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive." Harvard Business School Supplement 423-066, February 2023.
  • Web

Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School

fueling the country’s greatest economic downturn since the crash of 1929. On September 16, 2008, one day after Lehman’s collapse, the Federal Reserve Bank of New York lent $85 billion to the global insurance... View Details

    Nitin Nohria

    Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

    As Dean, building on... View Details

    Keywords: investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry; investment banking industry
    • February 2021
    • Case

    Enterprise Agility at Komerční Banka

    By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick
    In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details
    Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic
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    Naidoo, Euvin, Suraj Srinivasan, and Sarah Gulick. "Enterprise Agility at Komerční Banka." Harvard Business School Case 121-020, February 2021.
    • April 2019
    • Case

    American Ballet Theatre

    By: Anita Elberse, Tsubasa Nakajima and Melissa Rodman
    Kara Medoff Barnett, executive director of American Ballet Theatre (ABT), widely regarded as one of the world’s premier ballet companies, faces several challenges. It is June 2018. Despite its prestige, the company’s $45 million annual budget and $22 million endowment... View Details
    Keywords: Performing Arts; Superstars; Talent; Talent Development; Non-profit; Contracts; Labor Economics; General Management; Arts; Entertainment; Media; Talent and Talent Management; Nonprofit Organizations; Marketing; Strategy
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    Elberse, Anita, Tsubasa Nakajima, and Melissa Rodman. "American Ballet Theatre." Harvard Business School Case 519-085, April 2019.
    • Web

    Curriculum - Case Method Project

    inflation; debt; paper money Battle Over a Bank: Defining the Limits of Federal Power Under a New Constitution (1791) This case covers the first term of George Washington’s presidency and the push to ratify the Bill of Rights. It focuses... View Details
    • September 2017 (Revised September 2023)
    • Case

    Chase Sapphire: Creating a Millennial Cult Brand

    By: Shelle Santana, Jill Avery and Christine Snively
    The launch of the Chase Sapphire Reserve credit card was enthusiastically received by millennial consumers, a cohort that had previously eluded JPMorgan Chase and its competitors. With the one-year anniversary of the launch approaching, managers are focused on... View Details
    Keywords: Brand & Product Management; Product Strategy; New Product Development; Credit Card; Customer Acquisition; CRM; Millennials; Marketing; Marketing Strategy; Brands and Branding; Credit Cards; Product Development; Product Launch; Customer Relationship Management; Consumer Behavior; Demographics; Banking Industry; Banking Industry; Banking Industry; United States; North America
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    Santana, Shelle, Jill Avery, and Christine Snively. "Chase Sapphire: Creating a Millennial Cult Brand." Harvard Business School Case 518-024, September 2017. (Revised September 2023.)
    • 31 Jan 2012
    • First Look

    First Look: Jan. 31

    colleagues to refocus radically on truly modern phenomena, on anticipating the future, and on altering our theorizing and methods accordingly, or we will never catch up. Marketing Complex Financial Products... View Details
    Keywords: Sean Silverthorne & Carmen Nobel
    • 2015
    • Chapter

    Thirty Years of Evolution in the Roles of Institutional Investors in Corporate Governance

    By: John C. Coates
    This chapter presents evidence that shifts in the composition and roles of institutions have been at least as important, if not more so, than aggregate increases in institutional ownership. Over the past 30 years, institutions have come to play more varied roles in... View Details
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    Coates, John C. "Thirty Years of Evolution in the Roles of Institutional Investors in Corporate Governance." In Research Handbook on Shareholder Power, edited by Jennifer Hill and Randall Thomas, 79–98. Edward Elgar Publishing, 2015.

      Who Guarantees Your Workplace is Safe for Return?

      As we start to think about returning to work, shopping, and recreation, there is much talk about transformed... View Details

      • 14 Feb 2023
      • Research & Ideas

      When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

      A few years ago, DJ DiDonna seemed to have everything going for him. He had started a successful venture called the Entrepreneurial Finance Lab, which used psychometric factors to help banks issuing microloans in the developing world... View Details
      Keywords: by Michael Blanding
      • Spring 2016
      • Article

      Risk Neglect in Equity Markets

      By: Malcolm Baker
      The link between measures of risk and return within the equity market has been very weak over the past 47 years: in the United States, returns on high-risk stocks have cumulatively fallen short of the returns on low-risk stocks, during a period when the equity market... View Details
      Keywords: Asset Allocation; Equity Investment; Behavioral Finance; Private Equity
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      Baker, Malcolm. "Risk Neglect in Equity Markets." Journal of Portfolio Management 42, no. 3 (Spring 2016): 12–25.
      • 07 Jul 2022
      • HBS Case

      How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

      They just can't keep up with it.” The couple turned to venture capitalists with little experience in food and beverage businesses, and with the addition of bank loans, backed... View Details
      Keywords: by Pamela Reynolds

        Paul W. Marshall

        MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

        Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
        • 18 Aug 2021
        • News

        ‘The Power of Trust’ Review: When Reliable Is Profitable

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