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Show Results For
- All HBS Web
(5,551)
- People (8)
- News (1,295)
- Research (2,964)
- Events (36)
- Multimedia (37)
- Faculty Publications (1,764)
- June 2020
- Supplement
RBC: Transforming Transformation (B)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
- March 2019
- Case
HOPI: Turkey's Shopping Companion
By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details
Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey
Gupta, Sunil, Donald Ngwe, and Gamze Yucaoglu. "HOPI: Turkey's Shopping Companion." Harvard Business School Case 519-057, March 2019.
- 01 Jun 2024
- News
Alumni and Faculty Books
to success. “Career forward” means keeping a focus on the future and recognizing that being good at your job is often not enough—that you should take every opportunity to boost your connections, take on “difficult” assignments, and work View Details
- 11 Jul 2023
- Blog Post
Second Life: Reflections on Complementing Success with an Encore Career
experience per se—but for those interests, ambitions, and activities he was most passionate about. Looking back, Kloeblen spoke passionately about a social networking group he had led at IBM. “It was a network of innovators, mostly inside... View Details
- 01 Mar 2014
- News
Generation Next
corollary are the US industrialists of the 19th century, who built legacy charities and cultural institutions alongside their business empires. Outside work, Nisa supports Dasra, an Indian social enterprise fund. Girls' education is a particular pet cause. She is an... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
goods can activate the concept of self-interest and affect subsequent cognition. Managerial Practices That Promote Voice and Taking Charge among Frontline Workers How can front-line workers be encouraged to speak up when they know how to... View Details
Keywords: by Staff
- 09 Nov 2022
- Blog Post
Building Community: Meet the HBS Latino Student Organization Leadership
active member of this community on and off campus if I were to be admitted to HBS. Upon receiving my admissions letter, the first joyous phone calls were from the LASO community, offering both congratulations and support. As I arrived on... View Details
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
time. This helps me prioritize the most important events, and not feel guilty about the many HBS activities I need to decline. Best Mama Hack: Get a running stroller! Even if you don't run, they're more nimble than a normal stroller... View Details
- 08 Mar 2021
- Blog Post
International Women's Day Featured Stories
systemic risk so large that we have no choice but to challenge the status quo. The private sector must be an active partner in climate mitigation and adaptation – pushing responsibility to the consumer level or expecting the government to... View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
Isdell) have pointed out, business has not been very active in trying to counter the antiglobalizers. In terms of public discourse and action, in particular, I'd recommend the following steps for companies that favor greater integration... View Details
Keywords: by Martha Lagace
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
are processed through the same United States Bankruptcy Court system, and are overseen by the same pool of federal bankruptcy judges, who currently number about 350 only. The bankruptcy process also requires the active participation of... View Details
- 01 Mar 2018
- News
Every Trick in the Book
too—those cards, games, and knickknacks that make some bookstores look more like general stores. The profit margin is higher on those products than on the books, but “I want this to be a bookstore,” Brody says. The rolling tables are a necessity in a small space with... View Details
Keywords: April White
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
objective measures—such as innovation cycle times, flow efficiency (work time versus wait time), and market share changes—are useful for determining the existing state of the operating system components. The team then develops a sequenced list of View Details
- Web
Harvard Business School
Baker Library Special Collections Exhibits More Exhibits Explore the Exhibit Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years & Influence AASU Founders Core Demands & Proposals Early Years & View Details
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one... View Details
- 22 Apr 2021
- Blog Post
Launching the Women in Tech Initiative at HBS
campus; Publish communications and resources around women in tech events and community. Activities and Events from this Past Year Since its founding, the initiative has hosted a series of speakers including Michelle Zatlyn—COO, Co-Founder... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
critical dimensions to organizations that want to work toward parity, not for cosmetic reasons, but to improve performance and value: Attraction and recruitment. Actively seek candidates outside managers’ networks, and assess the language... View Details
Keywords: by Kristen Senz
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
as if they were entrepreneurs trying to build the business from scratch. “Twitter, YouTube, and Facebook are going to have to find ways to curate, ways to say certain kinds of activities are unacceptable, and if users are not happy, they... View Details
Keywords: by Martha Lagace
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
activity and sales, but it isn’t a [direct] one, to be frank, and it's often a long tail effect. So, a lot of times, you have to just be patient. What I ask my students is, "Let's think about the opposite, which is, if we don't do... View Details
- 17 Jan 2023
- Blog Post
Upcoming Interview? No Problem—Just Connect the Dots
skills, strategy experience, or any other requisite, you want to be able to spell out to the interviewer how the dots on your resume perfectly match the dots on their job posting. And if your dots don’t match their dots, then you’ll need to be able to explain how you... View Details