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01 Aug 2022
News

Two Must-Haves If You’re Looking for a New CEO

Program

Leading Global Businesses

Summary In an increasingly complex and volatile global world, companies need capable leaders with a unique mix of global business knowledge and personal leadership strengths. In this global leadership... View Details

Teaching Interest

Leading Professional Service Firms

By: Andy Wu

As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm... View Details

January 2025
Case

Ontra: Embracing GenAI in the Legal Technology Industry

By: Christopher Stanton and George Gonzalez

Ontra built a network of legal professionals to enable financial institutions to outsource contract negotiations. The rise of generative AI inspired the company to build software solutions to streamline its processes through automation. Now company leadership must... View Details

Keywords: Transformation; AI and Machine Learning; Applications and Software; Organizational Change and Adaptation; Organizational Culture; Business Strategy; Technology Industry; Legal Services Industry; United States

February 1999 (Revised March 2004)
Case

JAFCO America Ventures, Inc.: Building A Venture Capital Firm

By: Walter Kuemmerle, Kiichiro Kobayashi and Chad S Ellis

JAFCO, a large Japanese venture capital firm, is making a second attempt to enter the U.S. venture capital market. The U.S. subsidiary, JAFCO America Ventures, is in the midst of a challenging turnaround. Going forward, the U.S. subsidiary's leadership needs to make a... View Details

Keywords: Venture Capital; Market Entry and Exit; Multinational Firms and Management; Corporate Strategy; Financial Services Industry; Japan; United States

October 2014
Supplement

Atlantis Paradise Island Resort and Casino (B): Improving Performance with New Core Values

By: Lynda M. Applegate, Chekitan S. Dev and Gabriele Piccoli

The leadership team of Atlantis Paradise Island, under new ownership, decided that better alignment of the core values with the vision and mission statement would create a more compelling and consistent organizational narrative that would redouble employee commitment... View Details

Keywords: Organization Behavior; Service Management; Strategy; Organizational Change and Adaptation; Service Industry

02 Jul 2012
News

MBAs Without Borders: Experience In Emerging Markets Gives Graduates An Edge

14 Feb 2013
News

HBS Class Explores Lack of Women on Corporate Boards

03 May 2010
News

Leaders and Fiduciaries

January 2025
Supplement

Martin Luther King, Jr.: A Young Minister Confronts the Challenges of Montgomery (B)

By: Nien-hê Hsieh and Derek C. M. van Bever

Recounts a pivotal moment in Martin Luther King Jr.'s life during the Montgomery Bus Boycott, where a profound prayer amidst threats to his life renewed his faith and resolve to lead the movement. This transformative experience marked the beginning of his lifelong... View Details

Keywords: Spirituality; Civil Rights; Manging Uncertainty; Leadership; Decision Making; Values and Beliefs; Civil Society or Community; Social Issues; Power and Influence; Alabama

December 1986 (Revised February 1993)
Case

Scandinavian Airlines System

Discusses the fostering of entrepreneurship and innovation in the large corporation. It traces the development and history of Scandinavian Airlines System (SAS) from 1946 to the present with particular emphasis on the leadership of Jan Carlzon, CEO from 1981 to the... View Details

Keywords: Organizational Change and Adaptation; Leading Change; Innovation and Management; Corporate Entrepreneurship; Organizational Culture; Air Transportation Industry; Scandinavia

January 2015 (Revised July 2015)
Case

Jimmy Choo

By: Anat Keinan and Sandrine Crener

Jimmy Choo is a British luxury accessories brand, specializing in shoes, handbags, accessories, and fragrances. Founded in 1996 in London by couture shoe designer Jimmy Choo and Vogue accessories editor Tamara Mellon OBE, the brand enjoyed immediate success and rapidly... View Details

08 Feb 2022
News

Deep Purpose with Ranjay Gulati

January 2015 (Revised December 2015)
Case

Mauboussin

By: Anat Keinan, Sandrine Crener and Audrey Azoulay

Mauboussin is a French jewelry brand founded in 1827 in Paris. In the 1920s, the company earned a huge notoriety for capturing the aesthetic and emotional dimension of the Art Deco movement in its design and gained a worldwide reputation for innovation and expertise in... View Details

October 2002
Case

New Leaders for New Schools

Describes the founding, early growth, and expansion plans of New Leaders for New Schools, a nonprofit public education venture that recruits, trains, places, and supports principals in U.S. urban school districts. This case presents the strategic, financial, and... View Details

Keywords: Social Entrepreneurship; Education; Education Industry

Keywords: Consumer Products, Energy

01 Mar 2011
First Look

First Look: March 1

believe that such acquisitions are overpriced. In fact, however, those are the ones that can pay off spectacularly. Read the paper: http://hbr.org/2011/03/the-big-idea-the-new-ma-playbook/ar/1 Mindful Leadership Author:William W. George... View Details

Keywords: Sean Silverthorne

July–August 2020
Article

Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work

By: Brad Bitterly and Alison Wood Brooks

Humor is widely considered essential in personal relationships, but in leaders, it’s seen as an ancillary behavior. Though some leaders use humor instinctively, many more could wield it purposefully. Humor helps build interpersonal trust and high-quality work... View Details

Keywords: Managing People; Humor; Leadership; Relationships