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Show Results For
- All HBS Web
(6,801)
- People (36)
- News (2,465)
- Research (2,834)
- Events (17)
- Multimedia (63)
- Faculty Publications (1,297)
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- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
management reports: green for things that are going well, yellow for areas that are OK, and red for places that are falling behind. The obvious reaction is to say, "Get better at the reds." That's fine, unless the presence View Details
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
evidence of quality improvements—nonetheless, so many organizations continue to pursue them. So you wonder why leaders are choosing this route. One answer might be that the strategy Raffaella is talking about—improving management... View Details
- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
employees who are experts in their various areas of work. They say they feel "childlike" when they have to switch to the working language. It affects how they contribute. Managers primarily tend to worry about View Details
Keywords: Re: Tsedal Neeley
- 19 Nov 2019
- Op-Ed
Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech
bias in Goldman Sachs’s underwriting model. (Goldman developed and issued the card.) Adding fuel to the fire, Apple co-founder Steve Wozniak shared that the same thing had happened to him and his wife. Officials from the New York... View Details
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
capital encourages business development." They gave a ranking of close to 6 before the crisis and 1.3 in 2014. To make things worse, credit rating agencies imposed filters that automatically downgraded... View Details
Keywords: by George Serafeim
- 28 Oct 2001
- What Do You Think?
What Can We Expect in the Other War?
In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to... View Details
Keywords: by James Heskett
- 27 Jan 2016
- Research & Ideas
A Politician's Investment Portfolio Might Tip Off Corruption Potential
“If you are more of a risk taker, all things being equal, you are going to be more likely to engage in misconduct,” Minor says. "If you are more of a risk taker, all View Details
Keywords: by Roberta Holland
- 12 Mar 2007
- Research & Ideas
The New Real Estate
percent for the market as a whole. New Capital Market Instruments The press and Wall Street are focused on the 24 countries which now have REITs and the 28 countries which are expected to have REITs over the next 18 months. But the new, new View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
short-term debt financing, an attractive source of funding in good times but an accelerant of financial crises when things go bad. And we're getting closer to adopting a... View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
information to provide." “Focusing on a single revenue source is the most profitable strategy when firms compete for consumer information” It's clear from their research that the marketplace has plenty of room for two types View Details
- 25 Feb 2008
- Sharpening Your Skills
Sharpening Your Skills: Starting a Business
things in the manner that is widely accepted and to adhering to industry norms and culture. What Legal Mistakes Should I Watch Out For In Starting A New Company? Top Ten Legal Mistakes Made by Entrepreneurs The life View Details
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
and access of information. It’s not as if people were terribly cautious in pre-pandemic days. Many people have mistakenly assumed that they could freely engage with competitors as long as they weren’t bound by non-compete agreements—and... View Details
- 25 Feb 2013
- Research & Ideas
Lean Strategy Not Just for Start-Ups
Lean start-up strategies aren't just for start-ups anymore. That was the key message that Intuit cofounder Scott Cook (HBS MBA '76) shared in a small seminar with Harvard Business School faculty recently. Since its launch in 1983, the financial software company has... View Details
- 12 May 2016
- Research & Ideas
When Mass Shootings Lead to Looser Gun Restrictions
are thinking about gun policies at least some of the time, it would be nice to see more responses to all types of shootings, and a more data-driven approach to policymaking that might elucidate whether the... View Details
Keywords: by Carmen Nobel
- 06 Nov 2000
- What Do You Think?
Succession at GE: What’s Next?
Last year I completed a case series on GE, titled "GE ... We Bring Good Things to Life," in which the issue of CEO succession was raised in the last of the two cases.... View Details
Keywords: by James Heskett
- 17 Sep 2020
- Research & Ideas
Many Small-Business Employees May Be Close to Losing Health Insurance
“Given the dire economic times, one of the first things you’d expect small businesses to do is to slash some employee benefits,” says Dafny, the Bruce V. Rauner Professor of... View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
operations took somewhat of a back seat. There were just too many new things to think about and explore, and everybody's attention was focused on "breakthrough improvements," so the mandate for... View Details
Keywords: by Martha Lagace
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
identity, a community of shared values, and trust-based relationships with employees, customers, community, and investors. Boards often do not ask the right questions about these things nor have the data to... View Details
Keywords: by Martha Lagace
- 12 May 2015
- Research & Ideas
How Crowds and Experts Kickstart the Arts
outcome information, and have the judges look at them and judge them on things like artistic merit, feasibility, furthering cultural dialogue, and some sense of commercial viability," Nanda says. There were... View Details
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
are ill equipped to teach them. Attitudes are taught implicitly through cultural norms, not through explicit discussion. Very few academic schools (if any} make this distinction..." Mike Wyman opined, "I believe the only thing... View Details
Keywords: by James Heskett