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    Gary P. Pisano

    Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

    Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals
    • 02 Dec 2002
    • Research & Ideas

    The Secret of How Microsoft Stays on Top

    of the company from Harvard Business School professors Marco Iansiti and Alan MacCormack. Their take: Microsoft wins through effective management of its intellectual property and an ability to spot and react... View Details
    Keywords: by Sean Silverthorne
    • 22 Oct 2021
    • Research & Ideas

    Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

    innovation, specific collaboration needs, or team building—meeting in person may be preferable. But rather than dictate a one-size-fits-all approach, Neeley says, business leaders should allow individuals and View Details
    Keywords: by Michael Blanding
    • 04 Sep 2021
    • News

    Companies Need More Workers. Why Do They Reject Millions of Résumés?

    • 07 Mar 2023
    • HBS Case

    ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

    who could have been instrumental in helping the company reach its long-term AI goals. You Might Also Like: Why Technology Alone Can't Solve AI's Bias Problem When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Why... View Details
    Keywords: by Scott Van Voorhis; Technology
    • June 1999 (Revised August 2004)
    • Case

    Friendly Fenway Program, The: The Value of Experience Enhancement

    By: Stephen A. Greyser
    The marketing head of the Boston Red Sox is reviewing the team's "Friendly Fenway" fan satisfaction program. The program is described in the context of the team's on-the-field performance, the ballpark's character, and team marketing and fan-building in general. The... View Details
    Keywords: Customer Satisfaction; Revenue; Framework; Management; Marketing Reference Programs; Performance; Boston
    Related
    • September 26, 2022
    • Article

    Is Your Family Office Built for the Future?

    By: Josh Baron and Rob Lachenauer
    Family offices can provide a number of benefits, including privacy, customization, and having your own team to handle a wide range of services, such as guiding family philanthropy, managing shared properties, or even managing household help. Successful principals in... View Details
    Keywords: Business Offices; Family and Family Relationships
    Related
    • 14 Jul 2003
    • Research & Ideas

    Understaffed and Overworked: What Now?

    challenge on her hands. Perhaps you are attempting to manage your way through a similarly exigent scenario. Trying to accomplish everything that used to be done by two or three people, you may be feeling stressed, maybe more than a bit... View Details
    Keywords: by Paul Michelman
    • 13 Apr 2012
    • News

    An Innovative Education

    • 23 Dec 2010
    • News

    Rethinking the MBA: Business Education at a Crossroads named one of the best business books of 2010 by Strategy + Business magazine

    • October 2005 (Revised July 2009)
    • Case

    MD Beauty, Inc.

    By: William A. Sahlman and Elizabeth Kind
    Describes some of the issues confronting the entrepreneurial team responsible for creating a highly successful natural beauty and skin care company. They are considering selling all or some portion of the company's stock. View Details
    Keywords: Entrepreneurship; Stocks; Financial Strategy; Management Teams; Beauty and Cosmetics Industry
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    • Research Summary

    Strategic Human Capital

    My research focuses on the links between managerial background, job attributes, organizational/firm characteristics, and firm performance. Broadly speaking, I am interested in how a manager's skills, knowledge, connections, experiences, and other attributes... View Details

      Government Needs Inventors, Too

      Public entrepreneurship is entrepreneurship. It’s the pursuit by public officials and their collaborators of opportunity without regard to resources controlled. But still today, we mostly train future public leaders to be public administrators. We school... View Details

        Michael A. Wheeler

        Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

        Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
        • January 2021
        • Case

        Aster DM Healthcare: Budgeting for a Crisis

        By: V.G. Narayanan and Amy Klopfenstein
        In April 2020, Alisha Moopen, Deputy Managing Director of Aster DM Healthcare, a network of clinics, hospitals, and pharmacies in the Middle East and India, must create her company’s budget for the 2021 fiscal year in light of the onset of Covid-19. The pandemic had... View Details
        Keywords: Decision Making; Decisions; Forecasting and Prediction; Judgments; Decision Choices and Conditions; Cost vs Benefits; Budgets and Budgeting; Health Pandemics; Health Industry; Asia; India; United Arab Emirates; Dubai
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        • 2016
        • Teaching Note

        Advanced Leadership Pathways: David Weinstein and Write the World

        By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
        Teaching Note for Case 314-030. Following a successful career as a lawyer, Chief Administrative Officer of Fidelity Investments, and law school instructor, David Weinstein became a 2011 Advanced Leadership Fellow at Harvard University. During his Advanced Leadership... View Details
        Keywords: Writing; Online Platform; Social Entrepreneurship; Education; Internet and the Web; Competency and Skills; Leadership; Change Management
        Related
        • March 2022 (Revised September 2022)
        • Case

        Can Papaya Global Keep Scaling Fast?

        By: Daniel Isenberg and William R. Kerr
        Companies that employ people all around the world also need to pay those people. That can be an exceedingly complex task, though - defining terms of employment, complying with global regulations, and working with huge quantities of data, among other obstacles,... View Details
        Keywords: Entrepreneurship; Scaling And Growth; Job Design and Levels; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Global Range
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        • September 2003 (Revised March 2007)
        • Case

        Direvo Biotech AG

        Describes the financing and growth decisions facing Direvo, a young German biotech firm with a customer/partner that wants to become an investor. Also discusses the business model for Direvo's directed evolution technology, with applications in both industrial enzymes... View Details
        Keywords: Business Model; Decisions; Business Exit or Shutdown; Value; Business Startups; Biotechnology Industry; Germany
        Related
        • 20 Jul 2012
        • News

        For some, ethics are a moving target

        • 24 Apr 2013
        • News

        Pimco’s Rising Stars Pull in Money for Future After Gross