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Show Results For
- All HBS Web
(4,050)
- People (5)
- News (795)
- Research (2,672)
- Events (19)
- Multimedia (48)
- Faculty Publications (1,837)
Thomas F. Manville
Manville introduced approximately 1,300 products, mainly made of asbestos. During the quarter-century of his successful presidency, he set a precedent for highly conservative management. He was renown for his great salesman-skills, diversification of the company’s... View Details
Keywords: Construction & Real Estate
- 29 Feb 2016
- News
How Joe Shoen Got U-Haul Back on Track
apologizes. He directs her to the location finder on uhaul.com, where she can look up climate-controlled self-storage locations. Later he calls Mike Kinealy, vice president of sales and customer service, and tells him to follow up. Using... View Details
John A. Hartford
Under John Hartford’s management, A&P became a large integrated business empire. In 1937, he switched A&P to a supermarket operation from its base as a delivery store, which enabled him to offer even lower prices. By the mid-1960s, A&P remained the world’s... View Details
Keywords: Retail
- April 2008
- Teaching Note
Campbell and Bailyn's Boston Office: Managing The Reorganization (Brief Case)
Teaching Note for (2182) View Details
- December 1993 (Revised November 1995)
- Case
Wetherill Associates, Inc.
By: Lynn S. Paine
Top managers of Wetherill Associates, Inc., a small, privately held distributor of electrical parts to the automotive aftermarket, are considering whether to modify the company's compensation system for its salesforce. The management wants a compensation system that... View Details
Keywords: Ethics; Business or Company Management; Organizational Structure; Compensation and Benefits; Salesforce Management
Paine, Lynn S. "Wetherill Associates, Inc." Harvard Business School Case 394-113, December 1993. (Revised November 1995.)
- 30 Jun 2015
- First Look
First Look: June 30, 2015
directors. Controlling for these effects and other ratings determinants, we find that firms with lower residual ratings have higher subsequent citations in corruption news events. They also report higher future sales growth and show a... View Details
Keywords: Carmen Nobel
Watson H. Vanderploeg
Vanderploeg continued Kellogg’s impressive growth. Under his leadership, he grew sales six-fold from $34 million to over $200 million and quadrupled earnings. He was devoted to international expansion (opening new plants in Australia and... View Details
Keywords: Food & Tobacco
William E. LaMothe
LaMothe enabled Kellogg to capitalize on the health food consciousness of the 80’s by introducing new products, and, in so doing, he continued Kellogg’s 41-year run of increased sales. He is credited with dramatically expanding Kellogg’s international operations –... View Details
Keywords: Food & Tobacco
- May 2009
- Supplement
Ceres Gardening Company: Funding Growth in Organic Products, Spreadsheet for Instructors (Brief Case)
By: John H. McArthur and Joel L. Heilprin
- May 2009
- Teaching Note
Ceres Gardening Company: Funding Growth in Organic Products (Brief Case)
By: John H. McArthur and Sunru Yong
Teaching Note to 4017. View Details
- 2011
- Article
The Consumer Psychology of Mail-in Rebates
By: John T. Gourville and Dilip Soman
Consumers who buy a product intending to use an accompanying mail-in rebate often do not redeem the rebate. To explain this behavior, we argue that consumers use an anchoring and adjustment approach to predicting the likelihood of redeeming a rebate. In keeping with... View Details
Gourville, John T., and Dilip Soman. "The Consumer Psychology of Mail-in Rebates." Journal of Product & Brand Management 20, no. 2 (2011).
- August 2004 (Revised September 2004)
- Case
Caja Espana: Managing the Branches to Sell (B)
Supplements the (A) case. View Details
Martinez-Jerez, Francisco de Asis, and Rosario de Albornoz. "Caja Espana: Managing the Branches to Sell (B)." Harvard Business School Case 105-012, August 2004. (Revised September 2004.)
- January 2004 (Revised February 2006)
- Case
Raymond James Financial
Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry
Godes, David B. "Raymond James Financial." Harvard Business School Case 504-027, January 2004. (Revised February 2006.)
- May 2003
- Teaching Note
Performance Indicator (TN)
By: Kenneth S. Corts and Jan W. Rivkin
Teaching Note for (9-702-480). View Details
- January 1997 (Revised July 1998)
- Case
Dendrite International (Condensed)
By: John A. Deighton
This version has been shortened to concentrate on the issue of managing a long selling process and long post-sale account relationship. The focus on the pharmaceutical industry in the United States, Europe, and Japan is preserved. Broader questions of expansion into... View Details
Keywords: Customer Focus and Relationships; Marketing Strategy; Product Development; Sales; Expansion; Chemical Industry; Pharmaceutical Industry; Japan; Europe; United States
Deighton, John A. "Dendrite International (Condensed)." Harvard Business School Case 597-072, January 1997. (Revised July 1998.) (request a courtesy copy.)
- 01 Oct 1999
- News
White knight in the rye
three, "had a right, really a duty to herself and her children, to safeguard their economic security," said Norton, adding that the sale and its circumstances were filled with "moral ambiguity." View Details
- 01 Jun 2000
- News
Slam Dunk
video, including games from some of the country's best playground leagues. "We want to be the No. 1 online basketball destination," said O'Neil, who cut his teeth in the sports business working in sales for the Philadelphia Eagles and the... View Details
- 01 Sep 2005
- News
Fixer Upper
she’s “sold 1” — as in $1 billion in sales. Baum is senior vice president and “Director of the Exclusive Properties Division” at the Corcoran Group, the top-selling residential real estate firm in a city where the average sale price for... View Details
Keywords: Real Estate
- 01 Mar 2004
- News
Gibson Hits a High Note
quality, acquisitions, and new markets, Gibson is back. Sales have doubled to more than $250 million since 2000. And the company is hiring another one hundred people to increase its handmade guitar output to four hundred a day, reported... View Details
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
on individual performance are prone to this problem. It is a problem in investment banking and can also be a problem in sales organizations where individuals are compensated for their own sales and not for... View Details
Keywords: by Mallory Stark