Motivation And Incentives - Publications - Faculty & Research

February 2022
Case

US Foods: Driving Post-Pandemic Success?

By: David E. Bell, Olivia Hull and Amy Klopfenstein

In November 2021, US Foods CEO Pietro Satriano must decide his company’s trajectory following the COVID-19 pandemic. US Foods suffered due to business closures and social distancing during the height of the pandemic. While the situation improved following the return of... View Details

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August 2021 (Revised November 2021)
Case

The NCB Capital Turnaround: Waking the Sleeping Giant

By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais

The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details

Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia

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30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

In the classic game of Chicken, two drivers on a crash course speed toward each other. The rules are simple: Whoever swerves first and avoids collision loses, and whoever is brave enough to stay the course... View Details

Keywords: by Deepak Malhotra

April 2022
Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira

In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details

Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America

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20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

Because pricing is such a difficult and complex arena, it has confounded sales and marketing executives and scholars for centuries. In no other marketing element is the... View Details

Keywords: by Benson Shapiro; Manufacturing

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

Thomaz Galvao Putting his ideals into action, Thomaz became the co-founder, in 2016, of the McKinsey Black Network in Brazil, an organization that grew from two consultants to sixteen in the two years he worked with the firm. After working at McKinsey, View Details

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details

Keywords: by Ray Kluender; Insurance

12 May 2023
Blog Post

Independent Project: The Rise of Electric Heat Pumps

most viable to meet a home’s holistic heating and cooling needs. Here are the most important components of TCO and how they may drive meaningful cost differences: Government incentives: the Inflation... View Details

Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

15 Jun 2012
Working Paper Summaries

Reaching for Yield in the Bond Market

Keywords: by Bo Becker & Victoria Ivashina

October 2002
Case

A Father's Love: Novazyme Pharmaceuticals, Inc.

By: Richard M.J. Bohmer and Bradley Campbell

John Crowley, CEO of Novazyme Pharmaceuticals, a start-up biotechnology firm developing an orphan drug to treat a rare lysosomal storage disorder from which his children suffer, must choose between a partnership and a buyout to have sufficient funds and support to get... View Details

Keywords: Technological Innovation; Business Startups; Partners and Partnerships; Financing and Loans; Governing Rules, Regulations, and Reforms; Sales; Price; Product Development; Motivation and Incentives; Decision Choices and Conditions; Biotechnology Industry; Pharmaceutical Industry

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Web

Building the On-Demand Workforce - Managing the Future of Work

businesses needing extra capacity and flexibility. HBS and Managing the Future of Work’s Joe Fuller and Boston Consulting Group’s Allison Bailey, co-authors of the report... View Details

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

education, or economic development, finds Harvard Business School Assistant Professor Anke Becker in a recent working paper called “On the Economic Origins of Restricting Women’s Promiscuity.” Her research investigates the origin of customs View Details

Keywords: by Kara Baskin

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

result in mounting and ultimately unsustainable costs over the long term.” Nello set forth the simplest and most direct form of incentive to address the issue, saying “How... View Details

Keywords: by James L. Heskett; Manufacturing

January 2020
Case

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli, Carla Larangeira and Mariana Cal

In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details

Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America

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04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

‘Deep Purpose’ Matter to the Bottom Line? Respondents to this question largely believe in a relationship between deep purpose and the bottom line. As Maree Forbes Gaughan put it, “Without purpose, you have staff running in several... View Details

Keywords: by James Heskett

21 May 2014
HBS Seminar

Robert Kraut, Carnegie Mellon

31 Oct 2018
What Do You Think?

What is the Function of Fear in Leadership?

of others, the manager has control and the leader does not. The manager can motivate with rewards and punishments, while the leader must win hearts View Details

Keywords: by James Heskett

Article

Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation

By: Gautam Ahuja, Curba Morris Lampert and Vivek Tandon

Schumpeter's conjecture that large monopolistic firms were the key source of innovation in modern industrial economies has been the underpinning for much work on the topic of innovation. In this review paper we consciously move beyond the Schumpeterian tradition of... View Details

Keywords: Technological Innovation; Management; Strategy

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