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  • All HBS Web  (6,770)
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  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

can obtain both benefits: fierce focus on individual business units, which produces solid performance in each of the businesses, and an appropriate level of cross-unit interactions, which produces extra... View Details
Keywords: by Mallory Stark
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

highest. The course orientation fits with popular conceptions of the world of small business, offering visions of highly energized individuals passionate about doing their own... View Details
Keywords: by James Heskett
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

How Will the Case Method Have to Evolve to Meet Future Needs? Like any good case discussion, this month’s column generated thoughtful comments centered around several issues concerning whether or not the case method has become outmoded. These included issues View Details
Keywords: by James Heskett; Education
  • 23 Jan 2015
  • Research & Ideas

Oil Price Fallout: What Happens Next?

price of oil again? "The quickest thing would be an OPEC agreement to cut production by 3 or 4 million barrels," Vietor concluded. "Beyond that, any political unrest in OPEC countries or even... View Details
Keywords: Re: Richard H.K. Vietor; Energy; Utilities
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

little value. We have a sample of firms that do hire translators, and the things that get lost in translation are actually greater. What is important is having someone who can translate but who also... View Details
Keywords: by Dina Gerdeman
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

will like what we experience, because it will involve such things as fewer irrelevant messages, better availability of products and services, and product performance geared to our real needs. Is this really... View Details
Keywords: by James Heskett
  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

cases he studied, the Royal Bank of Canada, ABP "was exactly the wrong thing to do." The Royal Bank launched the experiment of charging its customers for separate... View Details
Keywords: by Martha Lagace
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

begin? A: One of the most hopeful things we discovered in the course of this research is that the revolution, if you will, has already started. The U.S. [healthcare] system can... View Details
Keywords: by Roger Thompson; Health
  • 04 Mar 2016
  • Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

customers and their business. One of their main claims to fame, and what they focused on with tokenization and Apple Pay, is their ability to keep things secure by heavily encrypting the data passing through... View Details
Keywords: Re: Sunil Gupta; Technology
  • 05 Mar 2001
  • What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

does this theory imply about the employment contract? ... I believe that many people join organizations to be part of something, to make a contribution, and to be a valued member of society. The very notion... View Details
Keywords: by James Heskett
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

Summing Up Let's hear it for deregulation, at least its long-term effects. It's well worth the short-term disruptions and consumer confusion. That's the near-unanimous judgement of those of you responding to... View Details
Keywords: by James Heskett
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

and jerk of your carry-on up to the overhead. An inelegant flop into the middle seat completes the journey—until the passenger in front shoves her seat back, removing your kneecaps. But new research shows that—in addition to these... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

Reciprocity: Insights from a Field Experiment, released in May. The pair used a consumer durable goods business in India as a real-world laboratory for the research. "Running this kind of experiment is not the easiest View Details
Keywords: by Roberta Holland; Retail
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

Increased financial disclosure standards on such issues as executive compensation should provide more useful information for investors, policy makers, and regulators. But do the companies themselves benefit? What researchers are now discovering is that increasing... View Details
Keywords: by Ann Cullen; Financial Services
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

politicians and the voters who elected them—fostering greater employment, say. SEC enforcement actions can be costly for companies, about a third of which go out of business after being targeted. Heese... View Details
Keywords: by Michael Blanding
  • 25 Apr 2019
  • Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

did. Participants with more prior ties were more likely to miss out on peer effects, or the benefits of learning from those with stronger skills. “The whole premise of these View Details
Keywords: by Danielle Kost
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

When Apple introduced the iPod, it had a simple but compelling tag line for music fans: "1,000 thousand songs in your pocket." The company sold 300 million of them. On the eve of debuting its... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

of) the perception of value." What do you think? Original Article Have you noticed that we are being bombarded by a flood of work by neuroscientists and behavioral economists, aided by such View Details
Keywords: by Jim Heskett
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

of career-life tradeoffs, Badaracco said. "This is where we really get into these issues of accountability. And the second big test of moral leadership is not what kind... View Details
Keywords: by Martha Lagace
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

learning that will be useful to future missions. This might include decisions on how much telemetry data to provide in flight, a useful source of fault-finding data should things go wrong, as well as the... View Details
Keywords: by Sean Silverthorne
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