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- All HBS Web
(5,863)
- People (21)
- News (2,296)
- Research (2,894)
- Events (4)
- Multimedia (222)
- Faculty Publications (2,101)
- Web
Drivers of Competitiveness - Institute For Strategy And Competitiveness
HOW, NOT WHAT It is not what a location competes in that determines its prosperity, but how productively it competes. What Determines Competitiveness? Microeconomics Competitiveness Quality of the Business Environment State of Cluster Development Sophistication of... View Details
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
the past year or two. All of it is now down the drain as 80 percent of the economy shuts down while the other 20 percent operates beyond its supposed capacity. What’s the lesson here? Be careful of how much... View Details
Keywords: by James Heskett
- 13 Jul 2023
- News
The Network Effect
whose background was in investment banking and health care consulting, wanted to become a health care investor. Both were attracted to the View Details
- 01 Apr 2008
- First Look
First Look: April 1, 2008
which, as the former parent of Delphi, has agreed to fund a portion of the massive pension and retiree health care liabilities that Delphi incurred when it separated from GM in a prior spin-off. The company... View Details
Keywords: Martha Lagace
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
- 24 Oct 2006
- First Look
First Look: October 24, 2006
and AIDS: The Macroeconomic Impact of a Health Crisis Authors:Eric D. Werker, Amrita Ahuja, and Brian Wendell Abstract Theories abound on the potential macroeconomic impact of AIDS in Africa, yet there have been surprisingly few empirical... View Details
Keywords: Sean Silverthorne
- November 2022
- Case
The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales
By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details
Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Health Industry; Health Industry; Health Industry
Herzlinger, Regina E., and Tiffany Farrell. "The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales." Harvard Business School Case 323-031, November 2022.
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
repeatedly show that businesses respect and care about their most important assets: their employees. About the Authors Hise O. Gibson is a senior lecturer in the Technology and Operations Management Unit at... View Details
Keywords: by Hise Gibson and MaShon Wilson
- February 2009 (Revised February 2012)
- Case
Exeter Group, Inc. (A)
By: Robert G. Eccles, Das Narayandas and Kerry Herman
Jonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential client engagements. Three of them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy... View Details
Keywords: Decision Choices and Conditions; Resource Allocation; Market Entry and Exit; Service Operations; Performance Capacity; Business Strategy; Information Technology; Consulting Industry
Eccles, Robert G., Das Narayandas, and Kerry Herman. "Exeter Group, Inc. (A)." Harvard Business School Case 409-001, February 2009. (Revised February 2012.)
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
percent with positive experiences told 10 or more others. “Experience designers are told to follow standard operating procedures and provide customers with programmed responses” Sure, some customer experiences are just plain awful—like... View Details
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
HBS ISC Health Care Health Care Value-Based Health Care View Details
- November 2007
- Case
Antegren: A Beacon of Hope
By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
The CEO of Biogen Idec faces a set of difficult decisions regarding a promising drug for Multiple Sclerosis that is headed for early approval by the FDA. The first in a series focuses on operational decisions triggered by the drive for early approval. Sparks discussion... View Details
Keywords: Demand and Consumers; Leadership; Ethics; Corporate Social Responsibility and Impact; Decision Choices and Conditions; Crisis Management; Health Testing and Trials; Biotechnology Industry; Pharmaceutical Industry
Margolis, Joshua D., Thomas J. DeLong, and Terence Heymann. "Antegren: A Beacon of Hope." Harvard Business School Case 408-025, November 2007.
- 01 Sep 2023
- News
That Was Then, This Is Now
and everyone knows it? But not doing so means turning away from what one cares about and who one is in that moment, says Deifell. “Life happens. Things change. And that’s good storytelling.” Here, five of Deifell’s former subjects revisit... View Details
- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
it was also built on the backs of slaves who were literally the opposite of free. "It's a much bigger, more powerful question to ask, If today we are using management techniques that were also used on slave plantations," she says, "how much more View Details
Keywords: by Katie Johnston
- Web
Food & Agriculture - Business & Environment
, including drought-resistant and flood-resistant seeds and sustainable agricultural practices Spotlights Rachel Raymond HBS MBA 2014 Chief Operating Officer, Indigo Ag “Farmers intimately experience the effects of climate change and are... View Details
- 02 Nov 2021
- Research & Ideas
Why COVID-19 Probably Killed More People Than We Realize
of official COVID deaths for each country helped them gauge potential underreporting. “There’s been a lot of research on COVID in terms of health and mitigation efforts, but as accountants, we felt like we could bring a unique... View Details
Keywords: by Michael Blanding
- 2016
- Case
Advanced Leadership Pathways: Doug Rauch and the Daily Table
By: Rosabeth M. Kanter, Peter Zimmerman and Penelope Rossano
Former Trader Joe's President Doug Rauch developed an innovative idea to address the challenge of food insecurity, food waste, and nutrition. His concept was a new retail grocery model, offering nutritious affordable food to a food insecure population in the inner city... View Details
Keywords: Food Insecurity; Grocery; Social Entrepreneurship; Food; Health; Nonprofit Organizations; Boston
Kanter, Rosabeth M., Peter Zimmerman, and Penelope Rossano. "Advanced Leadership Pathways: Doug Rauch and the Daily Table." Harvard Business Publishing Case 316-105, 2016.
- Web
Financial Accounting Online Course | HBS Online
Highlights Forecasting: Metropolis Health Care IRR and Payback Period Industry Insights: Assessing Financial Statements Show Hide Details Concepts Pro Forma and Free Cash Flows Valuation Lease Accounting... View Details
- Web
HBS - The year in Review
Faculty Brian K. Baik Accounting & Management Sebastian Hillenbrand Finance Ebehi Iyoha Entrepreneurial Management Elisabeth Kempf Finance Jacqueline Ng Lane Technology & Operations Management Joseph Pacelli Accounting & Management... View Details