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- All HBS Web
(5,530)
- People (2)
- News (1,577)
- Research (3,157)
- Events (17)
- Multimedia (123)
- Faculty Publications (1,863)
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- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the... View Details
- 09 Aug 2006
- Research & Ideas
Career Advancement Without Experience
increased focus on the external labor market is not a trend that is reversing easily," O'Mahony remarks. "There's been a fundamental change in the compact between the employer and employee that is not going away." In other... View Details
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
spending up to 5 percent (and in some cases more) of this year's operating income (and perhaps next year's as well) to assure an internal control structure whose integrity they can endorse in writing. But one has to ask whether this is an effective response. After all,... View Details
Keywords: by James Heskett
- 17 Apr 2012
- First Look
First Look: April 17
enable efficient response; and an infrastructure for daily management and continuous improvement of the chain's performance. Furthermore, we find that employees on the service delivery unit spent 12% of their day compensating for internal... View Details
Keywords: Carmen Nobel
- March 2022 (Revised March 2024)
- Case
DaVita Responds to COVID
By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
Gallani, Susanna, and David Lane. "DaVita Responds to COVID." Harvard Business School Case 122-007, March 2022. (Revised March 2024.)
- 04 Apr 2022
- Research & Ideas
Tech Hubs: How Software Brought Talent and Prosperity to New Cities
may be able to settle in less-expensive regions and use crowdsourcing software and other platforms to stay on top while giving employees a better quality of life by allowing them to live in areas with lower-priced housing, Kerr says. “The... View Details
Keywords: by Rachel Layne
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
success included, “organization leadership (along with frontline managers that) model the desired culture,” a reason behind the change (that) “is well articulated and understood by the stakeholders and not centered on profitability but instead on a common purpose... View Details
Keywords: by James Heskett
- 10 Aug 2020
- Research & Ideas
COVID's Surprising Toll on Careers of Women Scientists
isn’t often considered when institutions craft broad work policy meant to cover as many employees as possible. The issue may linger as institutions plan to reopen amid the pandemic. Without adequate childcare services, “Researchers with... View Details
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their... View Details
Keywords: Re: James L. Heskett
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
are, after all, employees not partners; the decision and accountability ultimately accrue to the chief executive. As for the board of directors, only a stream of wrong decisions is likely to stir its concern. In contrast, in a PSF, the... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
employees undeniable proof that the Industrial Age corporate culture is gone, and that you are creating an environment for the future. The way to do that is to blatantly and offensively break with the past through loud statements of... View Details
Keywords: by Melissa Raffoni
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
shareholders? A: CEOs perceive integrative relationships as strategic alliances and investments that generate significant benefits to the companies. Those benefits vary from case to case but encompass superior capacity to attract, motivate, and retain talented View Details
Keywords: by Carla Tishler
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details
Keywords: by Roger Thompson
- 19 Aug 2008
- First Look
First Look: August 19, 2008
Directorship 34, no. 2 (April - May 2008) Read article: http://www.directorship.com/the-leader-within Help Employees Give Away Some of That Bonus Authors:Michael I. Norton and Elizabeth W. Dunn Periodical:HBS Centennial Issue. Harvard... View Details
Keywords: Sean Silverthorne
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
floor plan with the CEO sitting in the middle of staff, or should the CEO have an office on a separate floor? “We don’t have the data yet, but my hunch is that these decisions affect employee morale,” Norton says. “Anecdotally, people can... View Details
- 09 Sep 2009
- First Look
First Look: September 9
leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and employees throughout the... View Details
Keywords: Martha Lagace
- 26 Mar 2008
- First Look
First Look: March 26, 2008
of the energy company Cinergy, has led the company from the brink of bankruptcy to one of the premier energy companies through selecting a focused strategy, aligning the organization to support it, and mobilizing all the employees to... View Details
Keywords: Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
School Case 618-016 Viacom: Democratization of Data Science In two short years, Viacom’s Data Science & Advanced Analytics team built a web platform called Science Central that allowed employees from Viacom’s 20+ cable networks to... View Details
Keywords: Sean Silverthorne
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
indicates the answer is yes. That is, by enhancing employee value managers can potentially add significant value to an organization. This research is particularly important to recall this week, when, with the close of the NFL’s regular... View Details
- 12 Nov 2013
- First Look
First Look: November 12
find that paying above-market wages, per se, does not have an effect on effort relative to paying market wages. However, structuring a portion of the wage as a clear and unexpected gift (by hiring at a given wage, and then offering a raise with no further conditions... View Details
Keywords: Sean Silverthorne