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Publications

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  • All HBS Web  (5,021)
    • People  (17)
    • News  (1,087)
    • Research  (3,238)
    • Events  (21)
    • Multimedia  (35)
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Show Results For

  • All HBS Web  (5,021)
    • People  (17)
    • News  (1,087)
    • Research  (3,238)
    • Events  (21)
    • Multimedia  (35)
  • Faculty Publications  (2,007)
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  • 26 Apr 2016
  • First Look

April 26

Case 216-023 Models of Endowment Management: King's College, Cambridge One of the University of Cambridge's Colleges evaluates different asset management options for its endowment fund. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2016
  • Blog Post

The Peek Weekend Stem Cohort Experience

how Alibaba’s Taobao got started as a B2B platform, or what Uber’s highly profitable business model was, or that the now very popular Swiss watches were seriously struggling for a while until Jean-Claude... View Details
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

Businesses that offer their customers the highest levels of service might like to believe that all their efforts to pamper and please will pay off with an extremely loyal following. “Customers you might expect to be the most 'stuck' are... View Details
Keywords: by Julia Hanna
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Selling is changing, but broad generalizations and false dichotomies about ecommerce, big data, and other trends—hallmarks of current sales advice—are keeping business leaders from making sound decisions, says Frank Cespedes, author of a... View Details
Keywords: by Kristen Senz
  • Web

Industry Information - Alumni

current awareness and perspectives on business and policy challenges and trends in the banking industry. International Banking Library The International Banking Library is a web-based platform for the exchange of research on cross-border... View Details
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

for firms from industrialized economies and negative effects for firms in other emerging economies, which are less export-intensive and more import-intensive. Motivated by these facts, we build a dynamic model in which real depreciations... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Following the murder of George Floyd in 2020, business leaders vowed to change organizational culture to increase diversity and inclusion. Some companies established more robust employee affinity groups, others diversified the voices on... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 04 Feb 2022
  • Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

Although many view socialism through the rigid lens of Soviet orthodoxy, it has always been a work in progress and an evolving and adaptable ideology on a global scale, says Harvard Business School Marvin Bower Associate Professor Jeremy Friedman. In his new book, Ripe... View Details
Keywords: by Dina Gerdeman
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

does marketing link the producer, the seller, and then the consumer? That's a standard paradigm in advanced Western societies. Some of the stakeholders don't seem to have a voice because we don't seek their voice.— Kash Rangan The kind of View Details
Keywords: by Martha Lagace
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

pricing model ($0.99 per tune) that held for years. In retrospect, do you think the music companies missed the boat to rethink their digital music business at the very start? Are there lessons here for other... View Details
Keywords: by Sean Silverthorne; Music
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

strategic inertia. What did it do wrong? A: In the 1980s Circuit City discovered a good business model and started rolling it out across the United States. The company was growing very, very fast-20 to 30... View Details
Keywords: by Michael Blanding
  • 14 Oct 2020
  • Blog Post

Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

college knowing, based on conversations with mentors and looking at my role models in business, that I wanted to go to business school,” he said. HBS was also always his top choice. “I chose ICV (as my next... View Details
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

fraud increased significantly, particularly in regions where the FBI focused its counterterrorism efforts, according to a study by Harvard Business School Assistant Professor Trung Nguyen. The study is among the first to link the FBI’s... View Details
Keywords: by Jay Fitzgerald
  • June 2017 (Revised September 2021)
  • Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
Citation
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Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Case 118-009, June 2017. (Revised September 2021.)
  • 11 Apr 2024
  • News

Mission Control

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. By the time Peter Platzer (MBA 2002) was a teenager, he knew he wanted to be a physicist—and he was fascinated by space, eagerly engrossed in space-time diagrams... View Details
  • Web

Published CSV Cases - Institute For Strategy And Competitiveness

its retail stores. In 2015, the U.S. health care system continued to evolve. Health systems were expanding and consolidating, new health care delivery models were emerging, reimbursement was changing, while some physician lobbying groups... View Details
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

involve initially educating the senior leaders, as these are the folks who can open the right doors, make the needed resources available, and align the D&I process with all of the business objectives. Additionally, leadership must be... View Details
Keywords: by James Heskett
  • 01 Sep 2003
  • News

Kumar Mahadeva

“What’s different about our business model is that we’ve leveraged the global talent pool, kept our costs low, and stayed on top of new technologies that can benefit our clients.” Mahadeva enjoys being an... View Details
Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2024
  • News

The Internet's Next Frontier

While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
  • February 2020
  • Case

Seso Global: Building a Blockchain-enabled Property Marketplace in Nigeria

By: Boris Vallee and Yang (Dolly) Yu
The mutual aspiration of addressing the housing shortage and improving real estate market efficiency led Daniel and Phillip to co-found Seso Global in 2017. Seso Global developed a unique integrated platform to streamline and rationalize the process of acquiring and... View Details
Keywords: Fintech; Blockchain; Developing Markets; Entrepreneurial Management; Financing and Loans; Internet and the Web; Business Model; Property; Growth and Development Strategy; Developing Countries and Economies; Real Estate Industry; Africa; Nigeria
Citation
Educators
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Related
Vallee, Boris, and Yang (Dolly) Yu. "Seso Global: Building a Blockchain-enabled Property Marketplace in Nigeria." Harvard Business School Case 220-055, February 2020.
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