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  • Web

Privacy Policy & Legal Info | HBS Online

your progress and participation in a Service if your participation in the Service is sponsored by your employer, and if you have so consented or we are otherwise permitted to do so. To enable HBS Online, either directly or through third parties, to conduct marketing... View Details
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

the top U.S. business schools. A further challenge comes from the fact that companies in these industries have increasingly been promoting from within.14 In part, this is because technical work, such as sales and trading, now contributes a large share of the firm's... View Details
Keywords: by Martha Lagace; Education
  • 2022
  • Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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  • 18 Apr 2000
  • Research & Ideas

Learning in Action

employs: Bean typically structures these around an outdoor activity such as hiking or cross-country skiing. For example, when sales of the once best-selling Crest Hiker began to decline, L.L. Bean assembled groups of testers, product... View Details
Keywords: by David A. Garvin
  • June 2020
  • Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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  • March 2019
  • Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu
The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details
Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey
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  • 26 Nov 2001
  • Op-Ed

Why Corporate Budgeting Needs To Be Fixed

changing accruals, for example—the adverse impact on company value is probably small. But rarely is the activity so benign. Usually, the shuffling of dollars results from decisions that change the operating characteristics of a company,... View Details
Keywords: by Michael C. Jensen
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

its voice. Outsourcing social media content creation is often a bad idea." A Re-tweet's Worth Despite the obvious success that Tate has had in engaging new audiences, determining the actual return on investment of its new online presence from a business standpoint... View Details
Keywords: by Michael Blanding; Education
  • Web

Involvement in Faculty & Student Ventures | About

faculty members and students are responsible for understanding and complying with this policy. Faculty members and students are encouraged to seek advice from the Dean or a Dean’s designate for activities or questions not explicitly... View Details
  • 05 Dec 2016
  • Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

"Paltering" is the active use of truthful statements to influence a target’s beliefs by giving a false or distorted impression. It can pervade all kinds of personal interactions, from romantic relationships to foreign affairs, whenever... View Details
Keywords: by Dina Gerdeman
  • 08 Feb 2021
  • Book

How to Make the World Better, Not Perfect

toward racial equity more recently, he began to feel uncomfortable helping only people who were bold enough to ask for this favor. After all, while social science research shows most people do not actively harm members of other racial,... View Details
Keywords: by Michael Blanding
  • 10 May 2020
  • Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

time. This helps me prioritize the most important events, and not feel guilty about the many HBS activities I need to decline.  Best Mama Hack: Get a running stroller! Even if you don't run, they're more nimble than a normal stroller... View Details
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

Isdell) have pointed out, business has not been very active in trying to counter the antiglobalizers. In terms of public discourse and action, in particular, I'd recommend the following steps for companies that favor greater integration... View Details
Keywords: by Martha Lagace
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

objective measures—such as innovation cycle times, flow efficiency (work time versus wait time), and market share changes—are useful for determining the existing state of the operating system components. The team then develops a sequenced list of View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • Web

Charts & Statistics - Leadership

Reengineering Record high employment Service sector outpaces manufacturing in new job creation Influence: Low 1900 s 19 U.S. begins construction of Panama Canal Influence: High 10 1910 s 19 War Industries Board coordinates activities... View Details
  • 01 Jun 2024
  • News

Alumni and Faculty Books

to success. “Career forward” means keeping a focus on the future and recognizing that being good at your job is often not enough—that you should take every opportunity to boost your connections, take on “difficult” assignments, and work View Details
  • 01 Mar 2014
  • News

Generation Next

corollary are the US industrialists of the 19th century, who built legacy charities and cultural institutions alongside their business empires. Outside work, Nisa supports Dasra, an Indian social enterprise fund. Girls' education is a particular pet cause. She is an... View Details
Keywords: Mark Bergen; Godrej Group; Management
  • Web

Scaling Work - Research Computing Services

higher communication rate, and thus better performance. If set to no, LSF does not bind the job core on the CPU socket to the GPU, but does ensure that the job is pinned to one or more cores (it does not bounce around == less performance) and that CGROUPs are View Details
  • 22 Apr 2021
  • Blog Post

Launching the Women in Tech Initiative at HBS

campus; Publish communications and resources around women in tech events and community. Activities and Events from this Past Year Since its founding, the initiative has hosted a series of speakers including Michelle Zatlyn—COO, Co-Founder... View Details
  • 12 Oct 2017
  • News

Fighting Poverty One Neighborhood at a Time

as the School’s first Goldman Sachs Fellow, and was elected copresident of the African American Student Union (AASU). “I had never taken an accounting or finance class before I went to HBS,” he notes. “The AASU study groups and community View Details
Keywords: Deborah Blagg