lessons - Publications - Faculty & Research

01 Jun 2014
News

Ready for Takeoff

ability to react to the market will be critical; she knows that. There's no overestimating the event's potential effect on TAM—especially in a country where soccer is religion. But however TAM handles the Cup, it will be a valuable lesson... View Details

Keywords: Dan Morrell; Air Transportation; Transportation

19 Dec 2005
Research & Ideas

Public Education Goes to School

what happens in the classroom. Separately, early in the project, we examined the way strategy is developed in corporations, and the purpose it usually serves, to see if there were lessons for public school districts. Strategy is about... View Details

Keywords: by Mallory Stark; Education

01 Apr 2001
News

New Ventures New Gains

that you don’t fully understand when you’re there — that all the OB and leadership classes and the ‘softer’ side of HBS are among the most important lessons to remember.” Part of that “softer” side is the ability to make contacts, and... View Details

Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Educational Services

19 May 2009
First Look

First Look: May 19, 2009

managed, not just to survive the crisis it faced in the early 1990s, but to reposition the company to lead the industry. The powerful lesson from the IBM story is that innovation is not a side business to running the real business.... View Details

Keywords: Martha Lagace

01 Jun 2022
News

Blissful Thinking

that they’re in decline and they’re panicking. But for 25- and 35-year-olds, it’s about knowing you’re going to change. Owning that and being ready is something they’re really interested in. Some of these lessons seem so obvious. This... View Details

Keywords: Dan Morrell; illustration by Dan Winters

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

implementations." In this e-mail interview Miller discusses lessons learned with colleagues Vincent Dessain (HBS MBA '87) and Daniela Beyersdorfer of the Paris-based HBS Europe Research Center. Dessain, executive director of the... View Details

Keywords: by Martha Lagace; Energy; Utilities

14 Nov 2006
First Look

First Look: November 14, 2006

The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and... View Details

Keywords: Sean Silverthorne

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

the same educational background who were employed by others. Similar studies since have reiterated the lessons learned from the survey, including Professor John P. Kotter's recently published twenty-year study of the HBS Class of 1974. A... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

The ASGM case provides lessons about the diffusion of certification to new sectors, with the aim of guiding global resources towards their most efficient and effective ends. Download working paper:... View Details

Keywords: Dina Gerdeman

21 Feb 2017
First Look

First Look at New Research: February 21

“linguistic-cultural expats” who, while neither native to the lingua franca nor the organization’s home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit for an unfamiliar culture,... View Details

Keywords: Carmen Nobel

08 Oct 2013
First Look

First Look: October 8

Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she observed them and gives the manager his say. The... View Details

Keywords: Sean Silverthorne

01 Dec 2019
News

John McArthur

HBP. Dean McArthur was keen to see that I would do justice to his work, and he specifically wanted to give me more context on the original case and the protagonist. The key lesson in the original case was on the sorts of accounting... View Details

Keywords: Dean

16 Jul 2013
First Look

First Look: July 16

Leadership Lessons from the Chilean Mine Rescue By: Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard Abstract—Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts... View Details

Keywords: Anna Secino

Publications