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  • All HBS Web  (4,067)
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  • September 1986 (Revised November 1994)
  • Case

Lotus Development Corp. Channel Choice: Direct vs. Distribution

By: V. Kasturi Rangan
Lotus Development Corp., the number one microsoftware firm has traditionally sold to its customers through a distributor-retail dealer network. In early 1986, the company is considering the option of selling direct to large corporate customers. Students are expected to... View Details
Keywords: Cost vs Benefits; Marketing Channels; Distribution Channels; Sales; Software; Information Technology Industry; United States
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Rangan, V. Kasturi. "Lotus Development Corp. Channel Choice: Direct vs. Distribution." Harvard Business School Case 587-078, September 1986. (Revised November 1994.)

    Leonard H. Goldenson

    Goldenson took over ABC, the network was in third place in the industry behind CBS and NBC. ABC finally reached the top spot in 1976 thanks to the success of shows like “Laverne and Shirley,” “Bionic Woman,” and “Love Boat.” By 1979, ABC boasted View Details
    Keywords: Entertainment & Broadcast Media
    • 05 Nov 2024
    • Book

    Building the Road to 'Small Business Utopia' with AI and Fintech

    great sense of their cash flow, the sales they might make, when customers will pay, or what cash needs they could have based on the season or a new contract. Small businesses have low cash buffers, and a miscalculation, late payment, or... View Details
    Keywords: by Karen G. Mills; Financial Services
    • 02 Jun 2010
    • First Look

    First Look: June 2

    norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Publication:Management Science (forthcoming) Abstract Firm-level View Details
    Keywords: Martha Lagace

      W. Jeremiah Sanders III

      Sanders founded AMD about the same time that Intel was launched and the two firms have battled to secure the market for microprocessor chips. Though AMD’s sales have lagged Intel’s performance, the company has done much to reduce the... View Details
      Keywords: Computers & Electronics

        Mills B. Lane, Jr.

        Taking over the small southern bank after the death of his father, Lane went on to build it into one of the largest and most profitable banks in the Southeast. Lane shook up the staid banking community by employing a variety of marketing and View Details
        Keywords: Finance
        • 11 Oct 2004
        • Research & Ideas

        Four Ways to Create Lasting Change

        change initiative more recently? What were the main customer service problems that were harming the company? And what did the "Mystery Shopper" component reveal? A: In the late 1990s, the company's comparable-store sales gains... View Details
        Keywords: by Martha Lagace
        • 04 Sep 2019
        • News

        Case Study: Up in the Air

        of prequalified engineers on demand, “in the same way that you would hail an Uber ride,” Berendt says. Software houses across Europe will be able to grow their sales pipeline, access new markets, and create economic opportunities locally.... View Details
        Keywords: Jen McFarland Flint; Management, Scientific, and Technical Consulting Services; Professional Services
        • 01 Mar 2011
        • First Look

        First Look: March 1

        mind-set and will be expected to offer your CEO deep insights on key business decisions. This article explores those developments in more detail and explains other findings about the latest requirements in each of seven C-level jobs: CIO, chief marketing and View Details
        Keywords: Sean Silverthorne
        • 13 Jun 2017
        • Blog Post

        Benefits of the MS/MBA: Engineering Sciences Program

        like Launching Tech Ventures, Strategy & Technology, Scaling Tech Ventures, and Entrepreneurial Sales and Marketing. He also spent much of his two years at HBS working on his own startup and taking advantage of the school’s... View Details
        • 22 Dec 2003
        • Research & Ideas

        Why Negotiation is Like Jazz

        negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm. Your company is the only... View Details
        Keywords: by Kathleen L. McGinn
        • 29 Oct 2000
        • Research & Ideas

        Building a Powerful Prestige Brand

        committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets.  Because she wanted to reach women who did not necessarily have much experience with makeup,... View Details
        Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
        • 01 Oct 2014
        • Blog Post

        A Summer Internship: Sparking Curiosity

        choose classes of interest. I discovered a newfound curiosity in healthcare this summer and decided to change my course selection to include Healthcare IT. Since my project at Danaher brought me in close working relations with the marketing and View Details
        Keywords: Health Care; Technology
        • 01 Mar 2010
        • News

        Faculty Research Online

        weighs the benefits and opportunities for entrepreneurs and for society. “Right now, the field is wide open,” he says. See http://hbswk.hbs.edu/item/6333.html. Tracks of My Tears: Reconstructing Digital Music Record labels have depended on album View Details
        Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
        • 09 Jan 2019
        • News

        Why New England Needs New Ideas

        foster economic prosperity. The trio offers the anecdote of Isaac Merritt Singer, a Charlestown-based printing machinery maker who became a sewing machine magnate thanks to a smart business model, a strategic sales approach, and... View Details
        Keywords: New England
        • 24 Apr 2014
        • News

        Ron Shaich (MBA 1978)

        with our own arms and legs.” With nearly 1,800 stores in 44 states and Ontario, Canada, the company and its franchisees employ about 80,000 workers and saw system-wide sales of nearly $4 billion in 2013. “Serving people is the most... View Details
        • Career Coach

        Eileen Stephan

        of career, family life and a family sporting goods business.Work Experience: Citigroup, Global Head of Graduate Recruitment and Program Management (covering Investment Banking, Private Banking, Sales & Trading, Technology, Operations,... View Details
        Keywords: Education; Commercial Banking; Financial Services (All); Investment Management; Financial Services (All); Investment Banking; Financial Services (All); Private Equity; Financial Services (All); Venture Capital; Financial Services (All); Hospitality; Retail; Social Enterprise

          Lillian M. Vernon (Katz)

          Katz took some of her family savings to place a small ad in Seventeen magazine for small handbags and belts in 1951. Within a few weeks, she had received $16,000 worth of orders, and sales have skyrocketed ever since. She began expanding... View Details
          Keywords: Retail

            Stephen W. Sanger

            Sanger began his tenure with General Mills in 1974. One of his early successes was the introduction of blue diamond marshmallows in Lucky Charms which resulted in a 15% increase in sales. During his CEO tenure, sales have increased at a... View Details
            Keywords: Food & Tobacco

              Bernard Marcus

              employees that would revolutionize the home improvement market. As Home Depot grew, it surpassed competitors like Hechinger's and Lowe's, as well as forced the closing of Marcus and Blank's former employer. By the end of Marcus' tenure, Home Depot stores numbered 624... View Details
              Keywords: Retail
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