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  • 10 Jan 2018
  • Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

to do with the scandal,” adds HBS colleague Boris Groysberg, the Richard P. Chapman Professor of Business Administration. “It’s almost as if someone is rewriting your CV 10 years after you leave a company.” Groysberg and Serafeim... View Details
Keywords: by Michael Blanding; Financial Services
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

final choices can be aided by multiple reviews aggregated from the wisdom of global crowds. 5. Few Comparables. Many business travelers stay in more than 20 hotels each year. They develop a smart shopping... View Details
Keywords: by John A. Quelch; Health
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During... View Details
Keywords: by Carmen Nobel; Health
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

of authenticity in leadership is what is needed to manage the tension. Michael Leahy commented that " we are challenged to sort out short term position and personal self serving ambition versus more... View Details
Keywords: by James Heskett
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

schools of thought in the modern high tech and versatile business environment." David Wittenberg said: " an effective leader must be true to himself. Personalities... View Details
Keywords: by James Heskett; Service
  • 04 Jul 2005
  • Research & Ideas

Should You Outsource Your Marketing?

turning to marketing partners. Harvard Business School professors Gail J. McGovern and John Quelch documented the trend in an article in the March issue of Harvard View Details
Keywords: by Poping Lin
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

Employees regularly turn to managers and other higher-level co-workers to seek advice about job-related issues and next steps for their careers. Yet people don’t always take the advice they receive; they may accept some suggestions and ignore others. Here’s a word of... View Details
Keywords: by Dina Gerdeman
  • 20 Jul 2020
  • Op-Ed

It's Time for a Bipartisan Health Plan for Employers and Employees

arrangements (HRA) rule and Joe Biden’s Public Option would go a long way to bringing more choice, affordability, and personal control to the purchase of health insurance. Trump’s rule enables employees in... View Details
Keywords: by Regina E. Herzlinger and Richard J. Boxer; Health; Insurance
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

teams to fluid groups engaged in what Harvard Business School Professor Amy Edmondson, in the recent book Teaming: How Organizations Learn, Innovate, and Compete View Details
Keywords: by James Heskett
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

administration in the Strategy Unit at Harvard Business School, “whether that means talking to customers about where the pain points are or talking to clients about new opportunities.” Good entrepreneurs use... View Details
Keywords: by Michael Blanding
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

Following the dot-com bust at the turn of the century, the technology business went through a gloomy period, 2001-2002, when innovation dried up, MBAs looked for careers in finance, and investors put their... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

John, an assistant professor in the Negotiation, Organizations, and Markets unit at Harvard Business School. “They assume the Bachelor can only like one type of woman.” “When you like one lake, people infer... View Details
Keywords: by Carmen Nobel; Retail
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

on every PC shipped in the late 1990s? Researchers line up on both sides of the argument. A recent working paper by Harvard Business School professor Pai-Ling Yin and Stanford professor Timothy F. Bresnahan... View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

and skills can make it harder for these experts to transfer what they've learned to people who know very little about what the experts do," says Ting Zhang, a doctoral student in the Negotiation, Organizations and Markets unit at Harvard... View Details
Keywords: by Carmen Nobel; Education
  • 04 Apr 2022
  • Research & Ideas

Tech Hubs: How Software Brought Talent and Prosperity to New Cities

make talent clusters important,” Kerr says. Talent opportunities in a new remote world So how might businesses plan for the future when it comes to attracting the right talent? “If you're trying to create a... View Details
Keywords: by Rachel Layne
  • 12 Oct 1999
  • Research & Ideas

The Creativity Maze

To understand the differences between extrinsic and intrinsic motivation, imagine a business problem as a maze. One person might be motivated to make it through the maze as quickly and safely as possible... View Details
Keywords: by Teresa Amabile
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

recover? Will my business survive? Equally important is the need to be clear about what we know, and what we don’t know. As in all crises, there are also a number of unknown unknowns that will become... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

(Image credit: Harvard Business School) Some years ago at Harvard Business School, on classroom and office walls we posted a motto: “We all teach, we all learn, for life.” It was intended for faculty as well... View Details
Keywords: by James Heskett
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

Their results appear in the August 2018 Proceedings of the National Academy of Sciences. Many organizations have a bias toward solving sticky problems through collaboration, either in View Details
Keywords: by Roberta Holland
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

Incorrect beliefs are easier to overcome than an ingrained lack of trust. However, as the researchers later demonstrate, even that remedy may prove hard to achieve. Dylan Minor, a visiting assistant professor of business administration... View Details
Keywords: by Roberta Holland; Banking; Financial Services
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