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  • September 2011
  • Supplement

Narayana Hrudayalaya Heart Hospital

By: Tarun Khanna and Tanya Bijlani
Narayana Hrudayalaya (NH) is one of the world's busiest heart hospitals, where surgeons perform 30-35 complex cardiac surgeries daily. With an average cost of $1,800 per surgery, the hospital treats patients at affordable prices, and does not turn away even the poorest... View Details
Keywords: Buildings and Facilities; Experience and Expertise; Cost Management; Insurance; Health Care and Treatment; Resource Allocation; Time Management; Emerging Markets; Infrastructure; Cooperative Ownership; Quality; Social Enterprise; Health Industry; Karnataka
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  • April 2010
  • Course Overview Note

Managing Human Capital

By: Boris Groysberg
Managing Human Capital, a second-year elective course at Harvard Business School, seeks to create business leaders who understand human resources practices essential to firm performance and who think strategically about managing their own careers. This Managing Human... View Details
Keywords: Human Resources; Human Capital; Management; Outcome or Result; Personal Development and Career
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  • April 2008
  • Tutorial

Finance: An Introductory Online Course

By: Timothy A. Luehrman, Brenda W. Chia and Michelle Rendall
The Finance Online Course provides a fundamental understanding of the principles, analytical tools, and knowledge needed to make good investment and financing decisions. The course introduces students to finance ratios, forecasting methods, capital structure theory,... View Details
Keywords: Financial Management; Forecasting and Prediction; Investment; Corporate Finance
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  • 2008
  • Working Paper

CEO and CFO Career Penalties to Missing Quarterly Analysts Forecasts

By: Rick Mergenthaler, Shiva Rajgopal and Suraj Srinivasan
We find that missing the quarterly analyst consensus earnings forecast is associated with career penalties in the form of a reduced bonus, smaller equity grants, and a greater chance of forced dismissal for both CEOs and CFOs during the period 1993-2004. These results... View Details
Keywords: Earnings Management; Governing and Advisory Boards; Compensation and Benefits; Managerial Roles; Personal Development and Career
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  • April 2005 (Revised February 2006)
  • Case

Monster Networking

By: Thomas R. Eisenmann and David Andrew Vivero
The management at Monster.com, the leading U.S. provider of online recruitment services, must decide how to proceed with Monster Networking (MN), a new business launched in late 2003. MN helps users identify other individuals who can offer career advice. Monster.com... View Details
Keywords: Digital Platforms; Internet and the Web; Social and Collaborative Networks; Recruitment; Service Industry; Employment Industry; United States
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  • January 2001 (Revised March 2003)
  • Case

Quantum Corporation: eSupplyChain Group

The eSupplyChain group has been recently formed with Quantum Corp.'s Hard Disk Drive Group to evaluate Internet/IT-based approaches to improving supply chain performance. The Hard Disk Drive Group has endured several quarters of poor financial performance and has... View Details
Keywords: Digital Platforms; Internet and the Web; Information Technology; Supply Chain Management; Business Strategy
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  • 23 Oct 2018
  • News

Why women fall into the negative feedback trap

  • Research Summary

Overview

Professor Sherman's research has long focused on financial reporting, performance measurement/management, and financial literacy issues facing corporate management and Boards of Directors in global businesses. He also actively studies methods to improve productivity in... View Details
  • 2019
  • Working Paper

Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral Communication Styles

By: Prithwiraj Choudhury, Dan Wang, Natalie A. Carlson and Tarun Khanna
We demonstrate how a novel synthesis of three methods—(1) unsupervised topic modeling of text data to generate new measures of textual variance, (2) sentiment analysis of text data, and (3) supervised ML coding of facial images with a cutting-edge convolutional neural... View Details
Keywords: Spoken Communication; Business History; Analytics and Data Science; Finance; Performance
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  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

struggle because they get told only a portion of what they need to know. Once you recognize that it's not human nature to tell you everything, you have to be open and candid and say, ‘Look, tell me what you are not telling me.’ “Some CEOs also View Details
Keywords: by Michael Blanding
  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

It sounds almost paradoxical. A quiet leader? Yet quiet leaders—managers who apply modesty, restraint, and tenacity to solve particularly difficult problems—are more common than we think, says Harvard Business School professor Joseph L. Badaracco. In his new book... View Details
Keywords: by Martha Lagace

    Luis M. Viceira

    Luis M. Viceira is the George E. Bates Professor in the Finance Unit  and a Research Associate at the National Bureau of Economic Research. His research, course development, and teaching focus on the areas of investment management... View Details

    Keywords: banking; education industry; financial services; nonprofit industry; retail financial services
    • April 2011
    • Article

    Why Leaders Don't Learn from Success

    By: Francesca Gino and Gary P. Pisano
    We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
    Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
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    • 21 May 2007
    • Research & Ideas

    Fixing the Marketing-CEO Disconnect

    susceptibility to competition. How to repair the rift? Two HBS faculty developed a CD-based program called Measuring Marketing Performance targeted at senior executives—namely CEOs, COOs, and CMOs. The tutorial helps execs understand how... View Details
    Keywords: by Sean Silverthorne
    • 12 Sep 2023
    • Research & Ideas

    How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

    those with growth in assets under management, revenue, and number of clients. Two firms take different paths Di Maggio says the ideas are best illustrated by looking at two firms from the study, both founded around the same time in the 1980s, that diverged in financial... View Details
    Keywords: by Ben Rand; Financial Services
    • 2010
    • Working Paper

    Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

    By: Doug J. Chung, Thomas J. Steenburgh and K. Sudhir
    We estimate a dynamic structural model of sales force response to a bonus based compensation plan. The paper has two main methodological innovations: First, we implement empirically the method proposed by Arcidiacono and Miller (2010) to accommodate unobserved latent... View Details
    Keywords: Compensation and Benefits; Performance Productivity; Mathematical Methods; Salesforce Management; Motivation and Incentives
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    • Web

    Executive Education | Social Enterprise | Harvard Business School

    The Program Experience HARVARD BUSINESS SCHOOL Taught by a team of faculty members from HBS and other graduate schools within Harvard University, our open enrollment and custom programs feature a wide range of management cases and materials. Nonprofit Programs Driving... View Details
    • October 2007 (Revised July 2016)
    • Teaching Note

    Gordon Bethune at Continental Airlines

    By: Anthony J. Mayo
    A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around? Continental was in dire straits because the deregulation of the commercial airline industry in 1978 ushered in a... View Details
    Keywords: Transformation; Insolvency and Bankruptcy; Profit; Leading Change; Organizational Change and Adaptation; Performance Improvement; Labor and Management Relations
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    • January–February 2022
    • Article

    Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

    By: Ryan Allen and Prithwiraj Choudhury
    How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
    Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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    • 16 Apr 2001
    • Research & Ideas

    Breaking the Code of Change

    performance along several key operational indicators (such as plant yields, quality, etc.), the company's shareholders had not seen a significant increase in the economic value of the firm. Champion's share price had not only failed to... View Details
    Keywords: by Michael Beer & Nitin Nohria