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  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

hybrid—version that gained acceptance (at least for coders) in tech companies like Cisco Systems and Sun Microsystems 30 years ago. The pandemic surge in work-from-home has morphed in some organizations into hybrid work strategies that... View Details
Keywords: by James Heskett
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

restaurants, causing consumers to avoid those with bad ratings. Restaurants, in turn, often respond by cleaning up their act, according to an analysis of Yelp reviews, OpenTable reservations, and data from the New York City Department of... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
  • 20 Sep 2011
  • First Look

First Look: September 20

which banks can address federal CRA concerns, and thereby promote bank acquisitions in their jurisdictions. Thus, our findings suggest that the implementation of social legislation at one level in a federal regulatory system undermines... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2018
  • Blog Post

10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program

After receiving my degree in Mechanical Engineering at Boston University, I lived in Austin, Texas for 2 years while working at Amazon. I held a role as an engineering project manager launching new transportation warehouses. As an... View Details
  • Web

Published CSV Cases - Institute For Strategy And Competitiveness

its retail stores. In 2015, the U.S. health care system continued to evolve. Health systems were expanding and consolidating, new health care delivery models were emerging,... View Details
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

expectations with them. With the support of ambitious university presidents, they strove to make their new academic environments like those from which they had come. This internal drive was reinforced by external View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education
  • 19 Jan 2016
  • First Look

January 19, 2016

forthcoming Cambridge, MA: MIT Press Revolutionizing Innovation: Users, Communities, and Open Innovation By: Harhoff, Dietmar, and Karim R. Lakhani, eds. Abstract—The last two decades have witnessed an extraordinary growth of new models... View Details
Keywords: Sean Silverthorne
  • March 2021 (Revised January 2024)
  • Case

Ayn Rand: Changing the World

By: Robert Simons and Max Saffer
This case traces the life of Ayn Rand from Russia to Hollywood to New York City. The case describes how Rand fled communist Russia and, in reaction to the deprivations she experienced under communism, developed a philosophy idealizing free will and personal... View Details
Keywords: Writing; Values and Beliefs; Economic Systems; Society; Mission and Purpose; Success; Work-Life Balance; Ethics; Personal Development and Career; Publishing Industry
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  • 11 May 2022
  • Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

diversity, equity, and inclusion have been elevated in a new way. These discussions are happening more frequently, and are more often leading to real problem solving, dialogue, and, we hope, lasting change. When I return for my 30 and... View Details
  • 11 Nov 2014
  • First Look

First Look: November 11

reached their limits; third, some products affecting the health and rights of the people as well as the related entities' behavior are challenging the legal and moral bottom line. These three aspects are required to establish a new View Details
Keywords: Sean Silverthorne
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

What’s a company’s purpose? Too often it has been hijacked by one extreme or the other claiming it’s either the unbridled pursuit of profit on behalf of shareholders or it’s anything but profit. I also take issue with the idea that purpose is enshrined in a company’s... View Details
Keywords: by Ranjay Gulati
  • 27 Aug 2013
  • First Look

First Look: August 27

Bluefin had built a system that gathered millions of online comments in an effort to develop new metrics for TV programs and brand advertising. With data from Twitter and other social sites, expressions, not... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

criteria, and satisfies the same fairness constraints as the point system that was recently proposed by U.S. policymakers. In addition, the point system we design delivers an 8% increase in extra life year... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2014
  • News

Ashraf M. Dahod, MBA 1981

Applitek 1988 Cofounds Sigma Network Systems 1991 Founds Nu-Link, Inc. 1996 Cofounds NetCore Systems 2000 Cofounds Starent Networks 2007 Starent Networks IPO 2009 Cisco buys Starent Networks 2012 Cofounds... View Details
Keywords: Susan Young
  • Web

Finance Awards & Honors - Faculty & Research

van den Burg Prize for Research on Systemic Risk awarded by the European Systemic Risk Board (ESRB) for “Liquidity Transformation in Asset Management: Evidence from the Cash Holdings of Mutual Funds” (with... View Details
  • Blog

Inside the Learning: Wellness on Campus

and social activities that help you recharge and make new friends. At the same time, we make it easy for you to maintain your regular exercise regimen or even embark on a new commitment to fitness. Whatever... View Details
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • Web

Cluster Studies - Institute For Strategy And Competitiveness

important new direction in economic policy, building on earlier efforts in macroeconomic stabilization, privatization, market opening, and reducing the costs of doing business. Cluster Mapping Jun 2017 Cluster Mapping as a Tool for... View Details
  • Person Page

Course Development

By: Debora L. Spar

Managing International Trade and Investment

Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details