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Show Results For
- All HBS Web
(5,623)
- People (24)
- News (1,695)
- Research (2,628)
- Events (46)
- Multimedia (69)
- Faculty Publications (1,686)
- 09 Mar 2016
- HBS Seminar
Katja Seim of The Wharton School, University of Pennsylvania
- Web
Capturing & Disseminating Video/Photography During Course Activities | About
Classroom Activities Students, participants, staff, faculty, and class visitors are not permitted to capture content, images, or conversations during class sessions in any form, whether photography, audio, video, live streaming, or other... View Details
- Web
Spreading the Word – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
by Mayo, accounts of the experiments in headlines from New York to Texas, and Fortune magazine’s 1946 feature article praising Mayo’s studies. In keeping with its research mission, Harvard Business School View Details
- 22 Oct 2014
- HBS Seminar
Koleman Strumpf, University of Kansas School of Business
- Web
People - Behavioral Finance & Financial Stability
He teaches the MBA course, Managing the Financial Firm, as well as the Ph.D. course, Corporate Finance and Banking. Scharfstein has published on a broad range of topics in finance. Andrei Shleifer John L.... View Details
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
first and citizens second. Credit card offers flood the mail. Media supported by advertising encourage consumers to aspire to celebrity lifestyles, to keep up with the Joneses by acquiring more stuff. Even... View Details
Keywords: by John Quelch
- Web
Building the On-Demand Workforce - Managing the Future of Work
digital talent platforms to access highly skilled freelancers. Read Employer Survey In 2019, Harvard Business School’s Project on Managing the Future of Work and Boston Consulting Group’s Henderson Institute designed a survey to... View Details
- October 2014 (Revised November 2016)
- Technical Note
Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)
By: Elie Ofek
This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a... View Details
Keywords: Customer Lifetime Value; Return On Investment; Segmentation; Social Networks; Customer Relationship Management; Marketing Strategy; Investment Return; Social and Collaborative Networks; Social Media
Ofek, Elie. "Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)." Harvard Business School Technical Note 515-049, October 2014. (Revised November 2016.)
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
consumer, bankruptcies dropped 28 percent year-over-year. Chapter 11 business bankruptcies climbed 35 percent year-over-year and by 194 percent for corporations with more than $50 million in assets. However, when small businesses are... View Details
Keywords: by Rachel Layne
- 12 Apr 2022
- Blog Post
The Many Languages of Medicine to Impact Care Delivery
health care and life sciences industry. Looking forward, I hope to be a lifelong student and continue to learn new languages that may inform how we create a more accessible health care system as well as... View Details
- Fast Answer
Patent terminology: Kind codes (or Status codes)
What are "kind codes" and why do I need to know about them? Kind codes are part of the patent number and are affixed at the end of the number. The kind code includes a letter, View Details
- Research Summary
Overview of Research
My research examines approaches to improving the performance of our health care delivery system with a primary focus on health information technology. Reflecting the interdisciplinary nature of my program, my dissertation draws upon theories and insights from... View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
the subject in a new paper: Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft. She cowrote the study, published in the September issue of the Journal of Accounting Research,... View Details
- 01 Oct 1997
- News
J. Hughes Norton III
majestic Mediterranean-style clubhouse. On a nearby practice green, a solitary figure, virtually unnoticed, rolls 40-foot putts up to the pin as the fans and media stream by. It's last year's Open winner,... View Details
Keywords: Garry Emmons
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
In a much admired and debated speech given at the World Economic Forum in Davos last January, Bill Gates said that many of the world's biggest problems cannot be fixed by philanthropy, but instead require free-market... View Details
Keywords: by Nancy Koehn
- 04 Apr 2017
- First Look
First Look at New Research, April 4
activists (e.g., social movement organizations vs. religious groups and activist investors) rely on dissimilar tactics (e.g., boycotts and protests vs. lawsuits and proxy... View Details
Keywords: Sean Silverthorne
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
borders of modern-day nations with the cultures and civilizations of the ancient time periods, the team used maps from the 2006 edition of The World Factbook, published by the Central Intelligence Agency.)... View Details
Keywords: by Carmen Nobel
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
competitors in geographically fragmented industries; to extend into new products or markets; as a substitute for R&D; and to exploit eroding industry boundaries by inventing an industry. Despite the massive number of books View Details
Keywords: by Joseph L. Bower
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
their value. At the same time, our go-go workplaces are emphasizing and rewarding 24x7 productivity. To study this idea, the researchers set up six experiments to gauge our attitudes about luxury and... View Details
Keywords: by Michael Blanding