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  • All HBS Web  (3,608)
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    • News  (641)
    • Research  (2,455)
    • Events  (37)
    • Multimedia  (11)
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Show Results For

  • All HBS Web  (3,608)
    • People  (2)
    • News  (641)
    • Research  (2,455)
    • Events  (37)
    • Multimedia  (11)
  • Faculty Publications  (1,232)
← Page 135 of 3,608 Results →
  • 28 Nov 2016
  • Research & Ideas

Challenging the Belief that Liability Laws Kill Medical Device Innovation

incentivized to produce safer products to help them manage risk” “When physicians are under pressure from high liability, innovators are incentivized to produce safer products to help them manage risk,” says... View Details
Keywords: by Michael Blanding; Medical Devices & Supplies
  • Web

Eligibility | New Venture Competition

Eligibility Social Enterprise Track Course Listing Business at the Base of the Pyramid (HBS) Data for Impact (HBS) Education Innovation and Social Entrepreneurship in Comparative Perspective (HGSE) Entrepreneurial Solutions (HBS)... View Details
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

It's an AI-age twist on the classic Turing Test, developed by British computer scientist Alan Turing in 1950 to judge whether machines could exhibit “intelligence.” Called the “Wade Test,” after the CEO of the company the researchers... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 01 Apr 1996
  • News

New Releases

analysis by HBS professors David Bell and Arthur Schleifer have been released. The volumes - Decision Making Under Certainty; Decision Making Under Uncertainty; Data Analysis, Regression, and Forecasting; and Risk View Details
  • 04 Dec 2020
  • News

Hour by Hour

their former employees so that both can benefit. The company uses a web-based application to connect employers and former workers in good standing, and allows employers to automate and manage their interactions with former employees.... View Details
  • Web

Contacts & Resources | Information Technology

Contacts & Resources The Data & Privacy Team is here to support you and answer any questions you may have about information security threats, policies, or best practices. Questions & Issues We want to help you work efficiently and... View Details
  • 01 Dec 2005
  • News

A Renter’s Market

Mid-Atlantic cities. Redbrick has determined that homes in up-and-coming urban areas offer a better “rental yield” (a more lucrative rent-to-purchase price ratio) than do expensive houses in wealthier areas. After crunching macroeconomic View Details
Keywords: Garry Emmons; Real Estate
  • 01 Jun 1999
  • News

Q & A: Pat Russo - Focused on the Future at Lucent Technologies

Fortune magazine's "Fifty Most Powerful Women in American Business." Why has Lucent performed so well since its divestiture from AT&T? We have been growing globally faster than our markets. Our ability to focus on the hottest growth segments in the communications... View Details
  • 27 Jan 2014
  • Research & Ideas

Family CEOs Spend Less Time at Work

Two years ago, the World Management Survey on organizational leadership reported that firms led by family CEOs (managers related to the family owning the business) are often managed badly, particularly those... View Details
Keywords: by Carmen Nobel
  • 20 Dec 2016
  • First Look

December 20, 2016

affected U.S. innovation. We confront two empirical challenges in assessing the impact. We map all U.S. utility patents granted by March 2013 to firm-level data using a novel Internet-based matching algorithm that corrects for a... View Details
Keywords: Carmen Nobel
  • 30 Jan 2018
  • News

Four Alumni Named as Presidential Leadership Scholars

Coleman MBA 2010), managing director and chief administrative officer for alternatives and institution at Invesco and board member of the National Monuments Foundation Erik Pickering (MBA 1999), president of Tracers Information... View Details
  • February 2024 (Revised August 2025)
  • Teaching Note

Travelogo: Understanding Customer Journeys

By: Eva Ascarza and Ta-Wei Huang
Teaching Note for HBS Exercise 524-044. The exercise aims to teach students about 1) Customer Segmentation; and 2) constructing buying personas, 3) Get actionable insights from clickstream data. View Details
Keywords: Customer Relationship Management; Analysis; Analytics and Data Science; Marketing Strategy; Segmentation; Consumer Behavior; Travel Industry; United States
Citation
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Ascarza, Eva, and Ta-Wei Huang. "Travelogo: Understanding Customer Journeys." Harvard Business School Teaching Note 524-045, February 2024. (Revised August 2025.)
  • Web

Capital IQ | Baker Library

Capital IQ Data on public and private companies, investment firms, capital transactions, and people. Includes S&P RatingsDirect. Read More Data on public and private companies, investment firms, capital... View Details
  • 05 Apr 2021
  • Blog Post

The MBA Response: A Calling to Leadership & Service

helped Anar Foods manage a social media strategy, and laid the foundation for launching a new frozen-food product line. Anar Foods expressed their gratitude, “This program has been life-altering for me. It's given me much needed help... View Details
  • 01 Mar 2012
  • News

Balanced Scorecard and Beer Game Go High-Tech

Narayanan, the Thomas D. Casserly Jr. Professor of Business Administration and chair of the Accounting and Management Unit. Called the Balanced Scorecard Game, the complex simulation was the result of intensive research, development, and... View Details
Keywords: Professor V.G. Narayanan; Colleges, Universities, and Professional Schools; Educational Services
  • 06 Dec 2021
  • News

Ink: Talking Shop

some tales, and then ask for tips,” Bines says. The experience taught him that the better you understand your customer, the richer the tips. He has worked in customer-facing businesses ever since, including his current role as managing... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 07 Sep 2021
  • News

Alumni Perspective: The Morning After 9/11

people.” Twenty years ago, Frances Frei was not the globally revered management guru she has become. This was before she helped transform the culture at HBS to close the performance gap between female and male students, resulting in... View Details
  • 20 Aug 2012
  • Research & Ideas

The Acquirers

Management Unit, said his research with Marc Martos-Vila (UCLA Anderson School of Management), and Jarrad Harford (University of Washington) revealed unexpected theories about when and why companies merge or acquire other firms—and how... View Details
Keywords: by Kim Girard; Financial Services
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the fundamental competitive... View Details
Keywords: by Sean Silverthorne; Technology
  • Web

Curriculum | MBA

key disciplines. Fall Term Finance 1 Financial Reporting & Control (FRC) Leadership & Organizational Behavior (LEAD) Marketing Technology & Operations Management (TOM) Strategy Spring Term Data Science & AI... View Details
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