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  • 01 Mar 2009
  • News

Your Taxi Is Waiting

in and turn the tables on things,” Herp says with a smile during an interview at the offices of Linear Air, an air-taxi service based in Concord, Massachusetts. “Just ask my wife and kids.” As VLJs were being developed, Herp, his e-Dialog... View Details
Keywords: Julia Hanna; Air Transportation; Transportation
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

salary. Had I tried to fake my leadership and knowledge of the appliance industry, I surely would have failed. In the research for Discover Your True North, we interviewed 170 leaders from 23 to 93 years old. Not one of them talked about... View Details
Keywords: by Bill George
  • 06 Aug 2013
  • First Look

First Look: August 6

what still remained to be done. The case examines the evolving experiences of male and female MBAs over the decades through interviews with dozens of HBS alumni, as well as the experiences of female faculty at the School. The case... View Details
Keywords: Anna Secino
  • 29 Jan 2013
  • Research & Ideas

Creating the Perfect Super Bowl Ad

advertisers ways to spend ad dollars more shrewdly. "They need to use entertainment judiciously," he says. "It's very expensive. They have to ask: Why do we need to entertain so much?" During an interview in his office, Teixeira, who has... View Details
Keywords: by Kim Girard; Advertising; Media & Broadcasting
  • 12 Dec 2012
  • Research & Ideas

Book Excerpt: Strength in Numbers

policy is the need to make that policy appear legitimate," he writes. In this excerpt from Chapter one, Trumbull discusses how collective interests can lead to a rapid collective response. Read an interview with the author. The Surprise... View Details
Keywords: Re: Gunnar Trumbull
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

scrutiny. Time to manage your own professional image before others do it for you. An interview with professor Laura Morgan Roberts. 2. The Seven Things That Surprise New CEOs In the newly released book On Competition, professor Michael E.... View Details
Keywords: by Staff
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

uncertainty, the complex and heterogeneous nature of the scientific knowledge base, and the rapid pace of scientific progress. "The health of the sector depends on how well it can cope with all three of these challenges," writes Pisano. In this View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 01 Sep 2005
  • News

Making History, Starting Over

skeptics who figured he would sidestep company policy that requires retirement by age 60. “I’m not really retiring,” Cohen pointedly explains in an interview at Apax’s Portland Place headquarters, a stately townhouse on a tree-lined... View Details
Keywords: Roger Thompson; Finance
  • 01 Oct 2002
  • News

Faculty Research Symposium

reporting them in an open, supportive work environment. The survey's findings were further supported in observing and interviewing hospital employees on the job. In the unit with the highest detected error rate (unbeknownst to the... View Details
  • 11 Sep 2012
  • First Look

First Look: September 11

protagonist is a real estate investor doing due diligence on the magnitude of the crisis, the impact on the firm's operations, and the likelihood of resolution. Due diligence includes interviews with city water officials and global-scale... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

really wanted to understand their experience so that we could help people equip themselves to get these crucial tasks done effectively and compassionately. Q: How did you conduct this research? What are your main findings? A: In our study, we View Details
Keywords: by Martha Lagace
  • February 2019 (Revised May 2019)
  • Case

Hot Chicken Takeover

By: William R. Kerr, Manjari Raman and Olivia Hull
By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the... View Details
Keywords: Fair Chance Employment; Fair Chance Hiring; Open Hiring; Inclusive Hiring; Criminal Record; Homelessness; Therapeutic Employment; Corporate Culture; Managing The Future Of Work; Food; Entrepreneurship; Social Entrepreneurship; Values and Beliefs; Fairness; Human Resources; Compensation and Benefits; Recruitment; Employees; Retention; Selection and Staffing; Innovation Strategy; Job Offer; Job Interviews; Human Capital; Leadership; Growth Management; Corporate Social Responsibility and Impact; Mission and Purpose; Social Enterprise; Social Issues; Poverty; Welfare; Food and Beverage Industry; Ohio; United States
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  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

For fun, Light takes to the water for sails on the ocean near his Dartmouth, Massachusetts, summer home. "I grew up sailing every day on the Great Lakes, and that experience has stayed with me," he says. In his first interview... View Details
Keywords: by Roger Thompson; Education
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

Q: How did you come to see charismatic leadership as a potential double-edged sword? What observations led to your decision to investigate this topic in depth? A: As we conducted our interviews with employees, there was a recurring theme:... View Details
Keywords: by Martha Lagace
  • 16 Dec 2020
  • Blog Post

Faculty Books Published in 2020

Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create spaces where other people can excel, we offer practical, battle-tested tools—based on our work in companies such as Uber, Riot Games, and others—along with... View Details
Keywords: All Industries
  • 20 Dec 2024
  • News

Clubs Open HBS Doors for Local Leaders; Meet the Club Leaders: HBS PRIDE; Favorite Reads of 2024

To Boost Communities, Alumni Clubs Send Nonprofit Leaders to HBS For one week every summer, nonprofit leaders from across the globe convene on the HBS campus to sharpen their leadership skills and expand their impact through the Strategic Perspectives in Nonprofit... View Details
Keywords: Margie Kelley
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

recruiters, interview with companies, and have private conversations with clients and team members (more on that later). Companies monitor productivity and goals, but in a world where COVID-19 has turned many companies into “federations... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 08 Jul 2014
  • First Look

First Look: July 8

companies in at least five ways: as a source of knowledge and expertise, as a sounding board and constructive critic, as a driver of accountability, as a stimulus for innovation, and as a resource for the full board. In an accompanying View Details
Keywords: Carmen Nobel
  • 17 Aug 2010
  • First Look

First Look: August 17

Management Journal (forthcoming) Abstract This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative... View Details
Keywords: Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

sense. “Continuing to increase our environmental impact as we grow our business is not viable. Companies need to take responsibility for the damage they are doing to the planet,” he told the Guardian when announcing the plan. Later, in an View Details
Keywords: by Martha Lagace