Publications

March 2011
Teaching Note

Shenzhen Development Bank (TN)

By: Li Jin and Yuhai Xuan

Teaching Note for 210020. View Details

Keywords: Partners and Partnerships; Decisions; Investment; Commercial Banking; Growth and Development; Negotiation Deal; Labor and Management Relations; Planning; Banking Industry; Financial Services Industry; China

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

demands preclude a commitment to learning and teaching performed at the convenience of an instructor. Increasingly, employers are competing with educational institutions for students' time, and in many cases employers appear to be... View Details

Keywords: by James Heskett

03 Aug 2010
First Look

First Look: August 3

Institutions, Entrepreneurs, and the Case of Hedge Funds Authors:Pamela Tolbert and Shon R. Hiatt Publication:In Research in the Sociology of Work. Vol. 20, edited by Wesley Sine and Robert David. Institutions and Entrepreneurship.... View Details

Keywords: Martha Lagace

July 2011
Teaching Note

Miles Everson at PricewaterhouseCoopers (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 410062. View Details

Keywords: Partners and Partnerships; Employees; Financial Institutions; Opportunities; Networks; Managerial Roles; Experience and Expertise; Attitudes; Leadership; Service Industry; United States

August 2023 (Revised January 2024)
Supplement

Arla Foods: Data-Driven Decarbonization (B)

By: Michael Parzen, Michael W. Toffel, Susan Pinckney and Amram Migdal

The case describes Arla’s history, in particular its climate change mitigation efforts, and how it implemented a price incentive system to motivate individual farms to implement scope 1 greenhouse gas emissions mitigation measures and receive a higher milk price. The... View Details

24 Sep 2013
First Look

First Look: September 24

assets in order to achieve higher yields-is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for reaching for yield among insurance companies, the... View Details

Keywords: Sean Silverthorne

21 Feb 2012
First Look

First Look: Feb. 21

commitment to sustainability. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/112064-PDF-ENG Ganging up on Cancer: Integrative Research Centers at the Dana-Farber Cancer Institute (B) Heidi K. Gardner, Edo Bedzra, and Shereef M.... View Details

Keywords: Sean Silverthorne

27 Feb 2007
First Look

First Look: February 27, 2007

pricing, and that reinsurers' high costs of capital appear to play an important role. Institutional Portfolio Flows and International Investments Authors:K. A. Froot and T. Ramadorai Periodical:Review of Financial Studies (forthcoming).... View Details

Keywords: Martha Lagace

July 2018 (Revised January 2019)
Teaching Note

Next Street, LLC

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld

Teaching Note for HBS Nos. 211-094 and 219-723. View Details

Keywords: Small ＆ Medium-sized Enterprises; Small Business; Capital; Development Economics; Urban Scope; Commercial Banking; Growth and Development; Banking Industry; Consulting Industry

March 2010 (Revised December 2010)
Case

Danatbank

By: David A. Moss, Cole Bolton and Andrew Novo

In the summer of 1931, Germany was struggling with a deepening economic crisis. Production had fallen, unemployment was high, and bank deposits and gold were being withdrawn from the country at a rapid pace, threatening the value of the German mark. The country's third... View Details

Keywords: History; Risk Management; Business History; Capital Markets; Financial Crisis; Banks and Banking; Business and Government Relations; Banking Industry; Germany

15 Jul 2008
First Look

First Look: July 15, 2008

open up within them, giving companies a powerful mechanism for arbitrage across national financial markets. Managing these internal markets to build an advantage requires that CFOs must balance new financial opportunities with the managerial and View Details

Keywords: Martha Lagace

2022
Article

Regulatory Treatment of Changes in Fair Value and the Composition of Banks' Investment Portfolios

By: Michael Iselin, Jung Koo Kang and Joshua Madsen

In their implementation of Basel III, U.S. bank regulators are again including changes in the fair value of available-for-sale (AFS) debt securities in Tier 1 capital, but only for the largest U.S. banks. This paper investigates a potential impact of expanding this... View Details

Keywords: Fair Value Accounting; SFAS 115; Basel III; Governing Rules, Regulations, and Reforms; Banks and Banking; Debt Securities; Credit; Risk and Uncertainty; Investment Portfolio; Decision Making; Banking Industry; United States

SSRN

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19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

prudent manner. On the matter of the connection with the "scary news" about hedge funds, it is certainly correct that they use derivatives. However, so does almost every other type of financial institution in the world including... View Details

Keywords: by Ann Cullen; Financial Services

07 Apr 2011
What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

Summing Up The variety of responses stimulated by this month's column may help explain why our public institutions are so often perceived as responding slowly to natural or man-made "meltdowns." First, as Ravindra Edirisooriya... View Details

Keywords: by Jim Heskett; Energy; Utilities

11 Feb 2008
Research & Ideas

Does Democracy Need a Marketing Manager?

services to citizens can institute service improvements and metrics modeled after those in the private sector. They can call on social marketers to aid in communicating with customers and creating attractive exchanges that will achieve... View Details

Keywords: by Sean Silverthorne

October 2023
Case

JPMorgan Chase in Paris

By: Joseph L. Bower, Dante Roscini, Elena Corsi and Michael Norris

In 2019, Daniel Pinto, President and COO of JPMorgan Chase, has to make a recommendation to the bank’s Chairman and CEO, Jamie Dimon, about where to physically locate the bank’s European trading operations after Brexit takes effect in 2020. The decision-making process... View Details

Keywords: Change Management; Banks and Banking; Financial Markets; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Decisions; Banking Industry; Europe; European Union; France; United Kingdom; Paris

Article

Are Self-service Customers Satisfied or Stuck?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei

This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details

Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques

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August 2009
Case

Nomura's Global Growth: Picking Up Pieces of Lehman

By: C. Fritz Foley and Linnea Meyer

What issues commonly arise in international financial management? Kenichi Watanabe and Takumi Shibata, CEO and COO of Nomura Holdings Inc., one of the leading investment banks in Asia, have the opportunity to expand their firm internationally through the acquisition of... View Details

Keywords: Mergers and Acquisitions; Insolvency and Bankruptcy; Investment Banking; International Finance; Cross-Cultural and Cross-Border Issues; Expansion; Financial Services Industry; Japan