Human Resources - Publications - Faculty & Research

11 Feb 2014
First Look

First Look: February 11

Perspectives on Organizational Social Networks Bringing Agency Back Into Network Research: Constrained Agency and Network Action By: Gulati, Ranjay, and Sameer B. Srivastava Abstract—We propose a framework of constrained agency grounded in the actors' View Details

Keywords: Sean Silverthorne

17 Jul 2018
First Look

New Research and Ideas, July 17, 2018

for harms caused by defective products may also affect innovation incentives. This paper examines this issue, exploiting a major quasi-exogenous increase in liability risk faced by U.S. suppliers of polymers used to manufacture medical devices implanted in View Details

Keywords: Dina Gerdeman

May 2024 (Revised May 2025)
Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene

Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

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May 2011 (Revised March 2012)
Supplement

Global Knowledge Management at Danone (C)

By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer

The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details

Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes

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December 2024 (Revised March 2025)
Case

Strategy and CEO Succession at Starbucks

By: Krishna G. Palepu and David Lane

On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details

Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States

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March 1998 (Revised November 2004)
Case

FAG Kugelfischer-A German Restructuring

By: Stuart C. Gilson

A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices, an ill-conceived acquisition of a former East German ball-bearings company, and an industry recession. The company... View Details

Keywords: Accounting; Acquisition; Restructuring; Economic Slowdown and Stagnation; Machinery and Machining; Policy; Resignation and Termination; Management Practices and Processes; Performance Evaluation; Business and Shareholder Relations; Business and Stakeholder Relations; Europe; Germany; United States

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February 2024 (Revised March 2024)
Teaching Note

X: The Foghorn Decision

By: Kyle Myers and Walter Frick

Teaching Note for HBS Case No. 618-060. View Details

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October 2018 (Revised April 2019)
Teaching Note

Kids & Company: Entering the U.S.

By: Boris Groysberg and Matthew G. Preble

Teaching Note for HBS No. 418-011. View Details

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January 2011 (Revised July 2011)
Case

Elizabeth Jacobs: Price-Earnings Ratios and Employee Stock Option Grants

By: David F. Hawkins

Analyst questions the value of accounting measurement of earnings per share and stock option costs for equity valuation purposes. View Details

Keywords: Earnings Management; Business Earnings; Employee Stock Ownership Plan; Stock Shares; Employee Ownership; Stock Options; Equity; Accounting Audits; Valuation; Profit Sharing; Accounting Industry

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01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

astounding organizations of any kind. Q: In the course description, you talk about breaking the "shackles" of traditional management. Can you provide some specifics? Hamel: Sure. Let's look at resource allocation, for example.... View Details

Keywords: by Staff

29 Mar 2016
First Look

March 29, 2016

how SAP is also using the program to rethink and re-engineer its Human Resource Management policies and processes to make them more inclusive and effective. Purchase this case:... View Details

Keywords: Sean Silverthorne

09 Mar 2010
First Look

First Look: March 9

with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, processes, etc.) and the challenges... View Details

Keywords: Martha Lagace

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

measures: the resources needed to perform an activity, and the time it takes to perform it. Feeley, Kaplan, and a team at UnitedHealthcare are using TDABC to track the costs for the bundled payment pilot. "Bob Kaplan made the point... View Details

Keywords: by Carmen Nobel; Health

13 Oct 2003
Research & Ideas

Negotiating Challenges for Women Leaders

rather than the opposite. So to the extent that we can inform women about situations in which they should be hypersensitive to opportunities for claiming resources and claiming authority, then they might be more likely to do so and... View Details

Keywords: by Martha Lagace

07 Jun 2019
Book

Are You a Digital Manager?

themselves. If they cannot leverage themselves, they have no time to build relationships with their peers and bosses to get access to the resources their teams need to deliver. And let’s face it, reaching out and cultivating relationships... View Details

Keywords: by Martha Lagace

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

That approach is obviously critical to an understanding of how businesses work, but equally important, as Professor Koehn has indicated, are the human beings who make the decisions that create and sustain enterprises. I wanted to use a... View Details

Keywords: by Jim Aisner

September 2018
Teaching Note

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and Jonathan Cohen

This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details

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March 2018 (Revised June 2018)
Case

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and James Weber

In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City... View Details

Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States

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January 2025
Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih

Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details

Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States

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August 1999 (Revised February 2000)
Case

Cisco Systems, Inc.: Acquisition Integration for Manufacturing (A)

By: Steven C. Wheelwright, Charles A. Holloway, Nicole Tempest and Christian G. Kasper

Describes the procedures and processes used by Cisco Systems in its acquisition of high-technology firms. Its goal is to retain key engineering talent and to leverage existing product development efforts, but to quickly merge acquired companies its own systems and... View Details