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Show Results For
- All HBS Web
(5,845)
- People (21)
- News (2,316)
- Research (2,820)
- Events (5)
- Multimedia (222)
- Faculty Publications (2,007)
- October 2022
- Supplement
The SAH Group: The Time is Right, Instructor Spreadsheet
By: Juan Alcacer and Alpana Thapar
In January 2021, Jalila Mezni, CEO of the SAH Group, was preparing to present the company’s future growth plans to its board of directors. The Tunisian company was a leading producer and distributor of personal care and packaged hygiene products. In 2019, it expanded... View Details
Howard H. Stevenson
Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details
Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
- Research Summary
Overview
By: Feng Zhu
Professor Zhu’s research focuses on the design of platform business models and its impact on platform performance. Platforms have become central to our economy. A platform is a product or service that enables two or more customer groups to interact. For example,... View Details
- March 17, 2021
- Other Article
Beyond Pajamas: Sizing Up the Pandemic Shopper
By: Ayelet Israeli, Eva Ascarza and Laura Castrillo
A first look at how the COVID-19 pandemic impacted e-commerce apparel shopping in the US and the UK. Extensive analysis and interactive graphics utilizing millions of transactions.
While the pandemic is still playing out, our preliminary investigations... View Details
While the pandemic is still playing out, our preliminary investigations... View Details
Keywords: Retail; Retail Analytics; Consumer; Pandemic; COVID; COVID-19; Apparel; Ecommerce; Online Shopping; Online Apparel; Online Sales; Returns; CRM; Customer Retention; Customer Experience; Customer Value; Digital; Customer Focus and Relationships; Customers; Health Pandemics; Consumer Behavior; Customer Relationship Management; Internet and the Web; Behavior; E-commerce; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States; United Kingdom
Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021).
- Web
Policies, Rules & Guidelines | About
flights; the purpose of this policy is to help clarify acceptable use and safety of UAS on or above the HBS campus. Drug & Alcohol Policy Harvard Business School’s policy on drugs and alcohol reflects our concern for the health and... View Details
- Web
Sample Student Projects - Institute For Strategy And Competitiveness
Shrimp Cluster in Madagascar (2006) Footwear Leather Footwear in Brazil (2012) Furniture The North Carolina Furniture Cluster (2009) Health Services Costa Rica Medical Tourism (2016) Medical Tourism in the... View Details
- Web
FAQs - Doctoral
services to accomodate needs. If I participate in PRIMO, may I also get a grant or other award? Additional funding is not required, as a modest stipend will be provided. Does the Program pay for health... View Details
- 13 Jul 2023
- News
The Network Effect
whose background was in investment banking and health care consulting, wanted to become a health care investor. Both were attracted to the View Details
- Web
Drivers of Competitiveness - Institute For Strategy And Competitiveness
for thinking about multiple dimensions of the environment and the way they interact. Clusters are concentrations of firms in particular fields, including suppliers, supporting services and related institutions. They enable productivity... View Details
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Mayo Clinic in 2009, the world-famous medical center was struggling financially. Congress would soon be negotiating the terms of the Affordable Care Act (ACA), the Obama Administration’s signature health... View Details
- October 1982 (Revised May 1992)
- Case
Johnson & Johnson: The Tylenol Tragedy
In October 1982, Johnson & Johnson was confronted with a major crisis when seven deaths were attributed to poisoned Tylenol. The case reviews the facts as known a week after the incident occurred, and raises a wide range of questions regarding consumer behavior,... View Details
Keywords: Consumer Behavior; Corporate Social Responsibility and Impact; Competitive Strategy; Crisis Management; Health Care and Treatment; Pharmaceutical Industry
Greyser, Stephen A. "Johnson & Johnson: The Tylenol Tragedy." Harvard Business School Case 583-043, October 1982. (Revised May 1992.)
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
you have effective teamwork when you can't have the traditional structural features of effective teams, [and so] I shifted my emphasis from teams to 'teaming,'" Edmondson says. Valentine shared that interest in "messy" teams, making it the focus of her... View Details
- Web
Hidden Workers, Untapped Talent - Managing the Future of Work
Report Hidden Workers: Part-Time Potential By: Joseph B. Fuller, Manjari Raman, & Francis Hintermann 13 MAR 2023 Part-time workers constitute a substantial segment of America’s hidden workers. They would like to work more but circumstances—e.g., caregiving... View Details
- 22 Nov 2004
- Research & Ideas
Side Effects: The Case of Propecia
physician. But there was disagreement with that tactic. The goal should be to create brand awareness with men and get them into a doctor's office. "Seventy to 80 percent of physicians will write a prescription if a drug is requested by name by the patient, unless... View Details
- 15 Jun 2010
- First Look
First Look: June 15
nature of accounting standards proposed between 1973 and 2007. Among other results, we find that length of service on the board and a prior career in investment banking/investment management are associated with proposing standards... View Details
Keywords: Martha Lagace
- March 2009
- Case
Barbara Norris: Leading Change in the General Surgery Unit
By: Boris Groysberg, Nitin Nohria and Deborah Bell
Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts University Hospital (EMU). She has inherited a unit with the lowest employee satisfaction scores and highest... View Details
Keywords: Employee Relationship Management; Leading Change; Service Delivery; Organizational Change and Adaptation; Organizational Culture; Groups and Teams; Motivation and Incentives; Satisfaction; Health Industry
Groysberg, Boris, Nitin Nohria, and Deborah Bell. "Barbara Norris: Leading Change in the General Surgery Unit." Harvard Business School Case 409-090, March 2009.
- September 2023 (Revised December 2023)
- Case
Twiddy & Company: Trust in a Chaotic Environment
By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
Sucher, Sandra J., Shalene Gupta, and Tom Quinn. "Twiddy & Company: Trust in a Chaotic Environment." Harvard Business School Case 324-021, September 2023. (Revised December 2023.)
- 18 Jul 2023
- News
The First Five Years: Brooke Biederman (MBA 2019)
work in watches. Next, Discovery, a South African health care company, incentivizes healthy behavioral change that leads to fewer claims and lower premiums for customers as the company's cost to serve them... View Details
Keywords: Robert Bochnak
- 24 Mar 2011
- Working Paper Summaries