Publications

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

Guide to Doing the Right Thing (HBS Press, 2002), he describes what quiet leaders do and how they make their workplace, and their world, a better place. Badaracco recently sat down with HBS Working Knowledge Senior Editor Martha Lagace to... View Details

Keywords: by Martha Lagace

September 2006 (Revised April 2007)
Case

Medtronic Vision 2010

By: Lynda M. Applegate

Describes the company's year-long efforts to transition from a medical device company selling products to physicians for use with patients suffering chronic end-stage disease, to a medical technology company providing life-long solutions for people with chronic... View Details

Keywords: Business Plan; Transition; Decision Choices and Conditions; Corporate Entrepreneurship; Financial Management; Financing and Loans; Health Care and Treatment; Innovation and Invention; Strategic Planning; Health Industry

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

outside on what is acceptable. After interviewing Google CEO Sundar Pichai for 60 Minutes last month, CBS correspondent Scott Pelley said Pichai “told us society must quickly adapt with regulations for AI in the economy, laws to punish abuse, and treaties among nations... View Details

Keywords: by James Heskett; Information Technology; Technology

25 Aug 2014
HBS Case

Starbucks Reinvented

unveiled a Transformation Agenda that included seven "Big Moves": Be the undisputed coffee authority; Engage and inspire our partners; Ignite the emotional attachment with our customers; Expand our global presence—while making... View Details

Keywords: by Julia Hanna; Food & Beverage

2021
Working Paper

Salience

By: Pedro Bordalo, Nicola Gennaioli and Andrei Shleifer

We review the fast-growing work on salience and economic behavior. Psychological research shows that salient stimuli attract human attention “bottom up” due to their high contrast with surroundings, their surprising nature relative to recalled experiences, or their... View Details

Keywords: Salience; Economic Behavior; Bottom Up Attention; Microeconomics; Decision Making; Behavior

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Web

HBR Classics - Alumni

in Decision Making , John S. Hammond, Ralph L. Keeney and Howard Riaffa Who Has the D , Paul Rogers and Marcia Blenko Ethical Leadership Ethical... View Details

April 1993 (Revised October 1995)
Case

ALZA and Bio-Electro Systems (A): Technological and Financial Innovation

By: Josh Lerner and Peter Tufano

To develop the next generation of risky products, ALZA, a mature and profitable biotechnology firm specializing in drug delivery systems, must raise $40 million. Organizational constraints and competitive concerns demand that the work be done inside the firm. However,... View Details

Keywords: Risk and Uncertainty; Technological Innovation; Business Subsidiaries; Decision Choices and Conditions; Corporate Finance; Biotechnology Industry; Medical Devices and Supplies Industry

Program

Advancing Women of Color in Leadership

can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Rising stars in their organizations, including mid-level managers, account managers, or subject-matter experts with 7-20 years of... View Details

August 2004
Article

Capital Controls, Risk and Liberalization Cycles

By: Laura Alfaro and Fabio Kanczuk

The paper presents an overlapping-generations model where agents vote on whether to open or close the economy to international capital flows. Political decisions are shaped by the risk over capital and labor returns. In an open economy, the capitalists (old) completely... View Details

Keywords: Business Cycles; Development Economics; Voting; Risk and Uncertainty; Cash Flow; Saving; Investment; Economy; Wages

November 2020 (Revised February 2021)
Case

Wes Hall and the BlackNorth Initiative

By: Shikhar Ghosh, Marilyn Morgan Westner and Reza Satchu

Wes Hall founded Kingsdale Advisors and built it into one of Canada’s leading shareholder services and advisory firms. Influenced by the Black Lives Matter (BLM) movement and a series of social injustices—specifically the death of George Floyd in police custody—Hall... View Details

Keywords: Racism; Cultural Entrepreneurship; Social Entrepreneurship; Diversity; Race; Social Issues; Ethics; Canada; North America

30 Aug 2019
Blog Post

3 Growing Pains from my First Year at HBS: Academic, Social, and Career

unified identity as one firm. For instance, no matter which office you belong to, we can work as a team from day one because we have common values that guide our decision making and culture that View Details

13 Sep 2011
First Look

First Look: September 13

business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that View Details

Keywords: Sean Silverthorne

Program

Ascending the Peak: Finding the Leader Within—Virtual

community of fellow leaders, you'll acquire the insights and skills to enhance your leadership capabilities while making a real, positive difference in the world. Details Discover your leadership style Build upon your self-awareness and... View Details

13 Feb 2019
News

Business schools have a vital role in teaching trust

September 2020 (Revised April 2021)
Case

Hitachi Rail Limited (A)

By: David J. Collis, Akiko Kanno and Nobuo Sato

Hitachi must decide whether to make a British executive, who has successfully built its European rail business from scratch, head of its global rail division even though the bulk of revenues for the unit still come from Japan. The case describes the history of Hitachi... View Details

Keywords: Global Strategy; Leadership; Values and Beliefs; Human Resources; Globalized Firms and Management; Organizational Structure; Rail Industry; Japan

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

human decision making, motivation, and interaction, which of course have strong implications for what drives consumption and savings decisions, worker productivity and effort, and market exchange. Only rarely did he View Details

Keywords: by Ann Cullen

December 2020
Case

Tokio Marine Group (A)

By: David J. Collis, Nobuo Sato and Akiko Kanno

Tokio Marine, Japan's leading insurance company, has spent nearly two decades building a global footprint in different insurance businesses around the world. As the company becomes majority non-domestic it has to make a choice of what organisation structure to adopt to... View Details

Keywords: Organisational Design; Culture; Values; Global Strategy; Organizational Structure; Organizational Culture; Values and Beliefs; Insurance Industry; Japan

May 2022
Case

What's Next

By: Richard S. Ruback and Royce Yudkoff

Is there a typical long-term career path for people who become entrepreneurs through acquisition? What choices do searchers and investors make subsequent to their first search? The former searchers profiled here identified five common longer-term career paths and... View Details

Keywords: Personal Development and Career; Entrepreneurship; Investment Portfolio; Decision Making; Financial Services Industry

July 1977
Article

Social Roles, Social Control and Biases in Social Perception Processes

By: L. D. Ross, T. M. Amabile and J. Steinmetz

To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details

Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment

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