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Show Results For
- All HBS Web
(2,843)
- People (5)
- News (546)
- Research (1,636)
- Events (19)
- Multimedia (23)
- Faculty Publications (978)
- 26 Jan 2016
- First Look
January 26, 2016
really matters to the policyholder. The insights gleaned from the detailed consumer analysis are quite different than the original beliefs of the management team. Students must devise a new customer service model for the claims process... View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she observed them and... View Details
Keywords: Sean Silverthorne
- 06 Dec 2018
- News
Source Code
famously standing up to Steve Jobs’s plan to eliminate Apple’s US warehouses and decentralize distribution. (The details were captured in the 1986 HBS case, “Donna Dubinsky and Apple Computer, Inc.”) She and Hawkins then teamed up to... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
and the role of enterprise communication in managing these forces. The chapter includes a discussion of the most relevant findings from the annual Edelman Trust Barometer, a bellwether of measuring trust and relationships between a company and its stakeholders. This is... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
completion of a detailed survey, allowing us to precisely characterize European biologic drug procurement institutions over time. Using data from three classes of biosimilar drugs, we analyze how market features and public polices predict... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
around the world who want to study its practices. The Clinic's journey also holds lessons for organizations outside health care that must suddenly compete by creating a superior customer experience. The authors, one of whom was critical to steering the hospital's... View Details
Keywords: Sean Silverthorne
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
children were off from school. He told us that managers took note of this and realized that it was now okay from them to manage their work-life balance. Q: What are you working on next? A: I am now working with my colleagues to write a book that will go into View Details
Keywords: by Martha Lagace
- 23 Dec 2008
- First Look
First Look: December 23, 2008
across several EU country markets. The case concludes the (A) case's exploration of BMW's approach to redesigning the channel in Greece. The case provides details on both headquarter and country head perspective on BMW's channel strategy.... View Details
Keywords: Martha Lagace
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
business education could have been legitimated that way. So I started exploring in greater detail the origins of business education. That investigation led me to the archives of Harvard Business School, other business schools, and... View Details
- 01 Dec 1996
- News
Starting Up and Starting Over
in detail in the next issue of the Bulletin.) At HBS, entrepreneurship increasingly came to be viewed as a way of managing, rather than as an exclusively economic activity or a business trait driven by a certain psychological makeup. This... View Details
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
member. "Howard Stevenson was my sounding board," says French. "He helped my partner and me work out the details and brought up issues that never would have occurred to us. We're a better company now for that experience." Most EMFS... View Details
- 28 Jan 2014
- First Look
First Look: January 28
ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a 10-year field project, over 250 interviews with senior risk officers, and 3 detailed case... View Details
Keywords: Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
prescriptively—from detailed historical case studies of "great negotiations," chosen more for their salience than their analytic characteristics or comparability? Taking a number of such cases compiled by Stanton (2010) as a... View Details
- 01 Jun 2010
- News
MBAs on a Mission
Dallas Children’s Museum. One of her pressing details involves predicting the future of handheld technology at the museum. “Right now we need to figure out which handheld device people will own when the museum opens in three years,” says... View Details
- 20 Feb 2008
- First Look
First Look: February 20, 2008
strategy—using carefully designed management meetings to review operational and strategic data Drawing on extensive research and detailed case studies from a broad array of industries, The Execution Premium presents a systematic and... View Details
Keywords: Martha Lagace
- 12 Jan 2016
- First Look
January 12, 2016
transpires within the larger, corporate context of Intuit, where founder Scott Cook has been attempting to transform the enterprise into a leaner, more innovative company. The case describes in detail the lean startup methods used by the... View Details
Keywords: Carmen Nobel
- 19 Aug 2008
- First Look
First Look: August 19, 2008
piece of "take away" material that can be shared with colleagues in professional service firms that is detailed and operational in nature. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908415... View Details
Keywords: Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
that the business unit is getting closer and closer to its best customers. And what the best customers want, the best customers get. There is detailed research in our book about how customers can almost capture the resource allocation... View Details
Keywords: by Martha Lagace
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
dalliances of leaders, a kiss is never just a kiss. “A board’s oversight over culture and respect in the workplace has become much more important than it was prior to #MeToo.” A series of Harvard Business School case studies unfurls the View Details
- Web
HBS - Financials | From the Chief Financial Officer
funding. One of the School’s enduring financial goals has been to embody a well-run organization, exemplifying the same skills, tools, and frameworks taught across the School’s educational programs. Because transparency is integral to this goal, our fiscal 2023... View Details