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  • All HBS Web  (5,289)
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  • All HBS Web  (5,289)
    • People  (41)
    • News  (1,113)
    • Research  (2,972)
    • Events  (20)
    • Multimedia  (208)
  • Faculty Publications  (1,515)
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  • Profile

Mireya Iglesias Ayala

understanding of business concepts, leadership, and/or problem-solving? The case method at HBS has transformed the way I approach learning and management. It's magical in how it emphasizes the importance of... View Details
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

being ordinary, mediocre, and forgettable. That’s because many organizations tackle customer experience by relying on haphazard efforts, Thomke says, like brainstorming, trial and error, and market research through focus groups. In doing... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

high enough, delivering mostly incremental changes rather than something truly remarkable, and they move far too slowly to keep up with the pace of disruption. In Leaders Leap, he makes the case for why a complete metamorphosis of... View Details
Keywords: Publishing Industries (except Internet); Information
  • Web

1929: The Great Crash - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction 1837: The Hard Times 1873: Off the Rails 1907: The Banker's Panic 1929: The... View Details
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

interests of others as well as your own” or is the effort merely window dressing? Means: Are methods employed perceived, among other things, as being fair? Impact: What are the results, good and bad, and do you take responsibility for... View Details
Keywords: by James Heskett
  • Web

Bibliography – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Guides to Archival Collections Selected Digital Historical Resources Home Bibliography Bibliography A Selection of Publications by Principal View Details
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

require. “Without a soul, without human insight, the capabilities of the machine will be limited,” a group of 13 marketing scholars write in their working paper, Soul and Machine (Learning), which takes a high-level view of the present and future role of machine... View Details
Keywords: by Kristen Senz
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

little to contribute to processes of creation and innovation. While asking "What isn't management's role in innovation?," Michelle Malay Carter states the case this way: "Nearly all current performance management models are... View Details
Keywords: by Jim Heskett
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

worth using. But today, says Harvard Business School professor Alan MacCormack and his research collaborators, "not invented here" is becoming a badge of honor—and more than that, a source of competitive advantage. To design the 787... View Details
Keywords: by Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

that attempts to maximize profits. This stage takes into account costs as well as firm's objectives and constraints (e.g., minimum market share requirement). Over the last several decades, marketing researchers and practitioners have... View Details
Keywords: Martha Lagace
  • December 2017
  • Case

International Institute of Tropical Agriculture

By: Jose B. Alvarez and Sarah Mehta
It is July 2017, and Dr. Nteranya Sanginga, the director general of the Nigeria-based International Institute of Tropical Agriculture (IITA), is making progress toward two of his primary strategic objectives for the nonprofit research Institute: 1) to scale the impact... View Details
Keywords: Scaling Technologies; Youth Unemployment; Innovation In Nonprofits; Agribusiness; Plant-Based Agribusiness; Cash Flow; Labor; Employment; Commercialization; Problems and Challenges; Agriculture and Agribusiness Industry; Africa; Nigeria
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Alvarez, Jose B., and Sarah Mehta. "International Institute of Tropical Agriculture." Harvard Business School Case 518-034, December 2017.
  • 24 Oct 2012
  • Working Paper Summaries

Diasporas and Outsourcing: Evidence from oDesk and India

Keywords: Re: William R. Kerr; Manufacturing
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method . Admissions Criteria and Process: We admit... View Details
  • 19 Dec 2006
  • First Look

First Look: December 19, 2006

recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to assess the profitability of customers in a networked setting. In such settings, the presence of one type of... View Details
Keywords: Sean Silverthorne
  • Profile

Brandon Tieu

case method does a standout job of producing the laundry list of pros and cons inherent in different business decisions, engaging with peers from diverse backgrounds challenges us to over-weigh or... View Details
  • 05 Feb 2019
  • News

The First Five Years: Karan Shah (MBA 2016)

the fact that it is sustainable and eco-friendly, immediately struck a chord with her, and the idea to create a luxury brand was born! After two years of research and hard work, we officially launched MAYU in November 2018. “Fashion and... View Details
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

be handled in a way that allows for the emotional cauldron that people experience when they are the ones who actually carry out these tasks. According to research by Joshua D. Margolis of HBS and Andrew Molinsky of Brandeis, the emotions... View Details
Keywords: by Martha Lagace
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study and empirical analysis we document the... View Details
Keywords: Martha Lagace
  • 23 Oct 2019
  • Blog Post

How to Talk Gooder in Business and Life

how emotions influence how we think and interact with others, particularly in the workplace. An award-winning teacher, Alison’s new MBA course, “How to talk gooder in business and life,” will debut in spring 2020. In addition to her scholarly work, she has designed... View Details
  • 06 Oct 2009
  • First Look

First Look: October 6

Case Study of Utilitarian Income Redistribution Authors:N. Gregory Mankiw and Matthew C. Weinzierl Publication:American Economic Journal: Economic Policy (forthcoming) Abstract Should the income tax include a credit for short taxpayers... View Details
Keywords: Martha Lagace
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