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Show Results For
- All HBS Web
(3,251)
- People (2)
- News (542)
- Research (2,382)
- Events (14)
- Multimedia (38)
- Faculty Publications (1,615)
- 27 Sep 2016
- First Look
September 27, 2016
selecting investments, VCs see the management team as more important than business-related characteristics such as product or technology. They also attribute more of the likelihood of ultimate investment success or failure to the team... View Details
Keywords: Sean Silverthorne
- 21 Jul 2009
- First Look
First Look: July 21
stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised)... View Details
Keywords: Martha Lagace
- 04 Oct 2016
- First Look
October 4, 2016
private information is directionally strong, managers, at announcement, provide guidance and use language that points statistically in the opposite direction. This effect is more pronounced when, post-announcement, management insiders... View Details
- 2025
- Working Paper
Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning
By: Liangzong Ma, Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships
between customer states, company actions, and long-term value. However, its practical implementation often faces significant
challenges.... View Details
Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
Ma, Liangzong, Ta-Wei Huang, Eva Ascarza, and Ayelet Israeli. "Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning." Harvard Business School Working Paper, No. 25-037, February 2025.
- 25 Aug 2022
- News
The Exchange: The Road Ahead for Crypto
sort of technology with which to do that, even if they wanted to. We’re already seeing the current implementation of the Ethereum network have trouble managing the number of transactions people are making, such that transaction fees can... View Details
- July 1999 (Revised January 2000)
- Case
Yahoo!: Business on Internet Time
By: Jan W. Rivkin and Jay R. Girotto
In the wake of major competitive moves, CEO Tim Koogle and his senior team at Yahoo!, an Internet portal, must decide whether and how to adjust their strategy. Following deals between AOL and Netscape, Excite and @Home, Infoseek and Disney, and Snap and NBS, Yahoo!... View Details
Keywords: Competitive Strategy; Growth and Development Strategy; Business Strategy; Organizational Structure; Industry Structures; Internet and the Web; Risk Management; Technological Innovation; Business or Company Management; Information Technology Industry; Web Services Industry
Rivkin, Jan W., and Jay R. Girotto. "Yahoo!: Business on Internet Time." Harvard Business School Case 700-013, July 1999. (Revised January 2000.)
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions.... View Details
Keywords: Dina Gerdeman
- 03 Jun 2014
- First Look
First Look: June 3
quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The... View Details
Keywords: Sean Silverthorne
- 01 Mar 2017
- News
The Middle Way
Woods”—a series of demonstrations involving environmental and First Nations activists blocking the path of logging equipment and chaining themselves to trees and bulldozers. The protests attracted international attention and spread beyond... View Details
Keywords: Dan Morrell; photos by Kamil Bialous
- 17 Dec 2001
- Research & Ideas
Enterprising Women
Lewis (HBS MBA '92), took the Internet retailer of office supplies from 25 to 400 employees and $50 million to $500 million in revenues. Being an "intrapreneur" within a larger corporation—with a larger corporation's deep... View Details
Keywords: by Julia Hanna
- 19 Feb 2020
- News
Capitol Ideas to Combat Climate Change
inward at their operations, and then to their supply chain,” Toffel said. “But another key lever is public policy. What are we doing to foster—or undermine—climate policy?” Approximately 100 people gathered for the discussion entitled... View Details
Keywords: April White; photos by Jack Conroy
- 01 Jun 2010
- News
Michael Depatie
larger chains seem to be adopting some of the distinctive, personal touches that characterize boutique hotels like Kimpton. Yes, what was once a fairly small niche has become a legitimate segment of the industry. The big View Details
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
efficient markets might argue that these are merely a reflection of the scarcity of supply among those thought to be able to lead large organizations. And yet there is evidence of little or no relationship between the size of CEO... View Details
Keywords: by James Heskett
- 04 Aug 2009
- First Look
First Look: August 4
aggressively managing their own tax liabilities and those of their portfolio firms. We investigate the latter assertion based on a sample of private firms for which there is financial statement data available. We first document that firms... View Details
Keywords: Martha Lagace
- 11 Mar 2008
- First Look
First Look: March 11, 2008
a program (PACT) in Boston to bring care to AIDS and TB patients who were not well served by existing care delivery systems. Describes PIH's programs in the developing world and the way in which lessons learned in these countries informed the design and View Details
Keywords: Martha Lagace
- 01 Dec 1997
- News
A Conversation with John Doerr (MBA '76)
students? Doerr: What's in the shortest supply is great marketing talent for technology-based companies. So in addition to entrepreneurship, HBS should emphasize education and research into understanding and marketing technology products... View Details
- 01 Oct 2000
- News
Lumry Chair Supports IT and Entrepreneurship
keep HBS at the forefront in the use of technology to teach management skills and will help support cutting-edge research and course development. The gift will also help facilitate collaboration between the FAS and the Business School. At... View Details
Keywords: Educational Services
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
now at a level of reasonable safety to open up. Much media attention has been paid to easing restrictions—basically increasing the available supply of offices, restaurants, colleges, stores, and factories. “Will shoppers, diners,... View Details
- 09 Feb 2016
- First Look
February 9, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50562 forthcoming Strategic Management Journal Entrepreneurial Beacons: The Yale Endowment, Run-ups, and the Growth of Venture Capital By: Bermiss, Y. Sekou, Benjamin J. Hallen, Rory... View Details
Keywords: Sean Silverthorne