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  • 10 Jun 2014
  • First Look

First Look: June 10

laboratory experiments in food service contexts that suggest that the introduction of operational transparency improves service quality and efficiency. The introduction of reciprocal operational transparency... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with... View Details
Keywords: by Maggie Starvish; Retail
  • 20 Nov 2015
  • News

Room to Grow

Despite New England’s long traditions of farming and fishing, only an estimated 5–10 percent of the food consumed in the region is actually produced there. That’s a fact Andrew Kendall (MBA 1988) is working... View Details
Keywords: Margie Kelley
  • 02 Jul 2013
  • First Look

First Look: July 2

science and materials company, entered a partnership with the World Food Programme (WFP) to combat hidden hunger around the world by providing micronutrient solutions. The case investigates the unexpectedly... View Details
Keywords: Anna Secino
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

what the company should do to forestall some of the problems plaguing the fast food industry in the West. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511040-PDF-ENG BonneSante S.A. David F. HawkinsHarvard Business School Case... View Details
Keywords: Sean Silverthorne
  • Profile

Hiroshi Mikitani

that customers prefer this method has paid off handsomely. In certain categories, Rakuten became a forceful presence. For example, Rakuten merchants sell more than 10 percent of all the wine sold in Japan. They also sell cars, art and... View Details
  • 23 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

the eighteenth-century pottery and china manufacturer; H.J. Heinz, who started the famous food company in 1869; and Marshall Field, the late nineteenth-century Chicago... View Details
Keywords: by Martha Lagace
  • Profile

Jonathon Bunt

Putting entrepreneurship in focus “I had worked with a lot of people at Berkshire who had a fantastic experience at HBS,” says Jonathon. “I also wanted a school that was known nationally and internationally.” The case study method, too,... View Details
  • 12 Sep 2011
  • Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines View Details
Keywords: by Sean Silverthorne
  • 18 Oct 2011
  • First Look

First Look: October 18

restaurants-which kinds of communities support restaurant chains and which kinds of communities tend to support independent local restaurants and food service providers... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

agreement, 2) how the nature of the BD function evolves as a technology startup matures, and 3) the attributes of effective BD managers. Purchase this note:http://hbr.org/search/812107-PDF-ENG Barclays Capital View Details
Keywords: Sean Silverthorne
  • 29 Jan 2018
  • News

Clare Reichenbach Named New Chief Executive of James Beard Foundation

    John P. Mackey

    Through a series of acquisitions, Mackey transformed Whole Foods from a small, niche player in the grocery retail business into a major enterprise. In many ways, Mackey and Whole View Details
    Keywords: Retail
    • 30 Jun 2015
    • First Look

    First Look: June 30, 2015

      Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
    Keywords: Carmen Nobel
    • April 2011
    • Teaching Note

    Cork'd: Building a Social Network for Wine Lovers (TN)

    Teaching Note for 911026. View Details
    Keywords: Social and Collaborative Networks; Internet and the Web; Competitive Strategy; Food and Beverage Industry; Food and Beverage Industry
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    • 20 Jan 2016
    • News

    Water for the World

    started the company, to make a difference, to make sure that we would start the company from day one as a green company. “We were the first beverage company in the world to be certified carbon neutral, and... View Details
    • Portrait Project

    Danielle Slutzky

    cinnamon.  Sticky honey.  Powdered sugar.  In the concentration camps where she grew up, strangers determined how much food was enough and who deserved it.  Food was a dream:... View Details
    • 04 Dec 2007
    • First Look

    First Look: December 4, 2007

    that the buyer's plans will go awry. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208060 Fu Ji Food and Catering Harvard Business School Case 208-004 Fu Ji, the largest... View Details
    Keywords: Martha Lagace
    • 15 Jun 2016
    • News

    This Startup Wants to Put Unusual Vegetables on Your Plate

    • 15 Oct 2008
    • First Look

    First Look: October 15, 2008

    the 2001-2005 period. The reasons why publicly listed Chinese firms are more diversified than companies elsewhere are investigated. Agriculture as a Source of Fuel: Prospects and Impacts, 2007 to 2017 Authors:John N. Ferris View Details
    Keywords: Martha Lagace