Publications

06 Apr 2007
What Do You Think?

Will Market Forces Stop Global Warming?

"Global warming will not 'stop' until all accessible hydrocarbons have been consumed. Our present day efforts only affect rate, not the final inevitable steady state." Several concluded that whatever change in markets and... View Details

Keywords: by Jim Heskett; Energy; Utilities

Fast Answer

Sustainability in the Transportation Industry

converging with dramatic technological advances. Although these changes – including shared mobility and automation – are rapidly altering the mobility landscape, predictions about the future of... View Details

24 Apr 2014
News

Cash flow struggles can take down a company or spark ideas that transform an industry

Plans that Jonathan Bush (MBA 1997) had for an obstetrics practice ran into trouble when faced with unpaid claims and problems tracking patient records. In that, Bush saw an opportunity that forever changed the health records services... View Details

June 2006 (Revised March 2007)
Case

Jack Carlisle, CIO

An experienced CIO hired to professionalize IT in a growing financial services firm struggles with the turmoil that follows sudden replacement of the company's CEO. Jack Carlisle must assess the changes, both actual and prospective, in an environment in which IT has... View Details

Keywords: Change Management; Information Technology; Personal Development and Career; Management Teams; Financial Services Industry

01 Dec 1996
News

New Releases

Technology Fountainheads by E. Raymond Corey (Harvard Business School Press) As corporate research and development costs rise, many firms choose to participate in R&D; consortia - collaborative ventures with academic institutions and... View Details

09 Mar 2016
Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

other numbers. They turned to HBS’s Information Technology group to implement the model, with versions going back and forth as they calibrated and set hundreds of parameters for the game. About 20 people worked on the project, and... View Details

Keywords: by Roberta Holland; Education; Food & Beverage

01 Jun 2008
News

A Binary Formula

change is in the air. While trucks continue to rumble in and out of the container-cargo rail yard opposite the HBS parking lot, the depot’s days are numbered. Adjacent to it, several blocks of low-rise commercial buildings are already... View Details

Keywords: Garry Emmons; science; research; Colleges, Universities, and Professional Schools; Educational Services; Management

Alexander M. Poniatoff

Poniatoff, founder of Ampex, created many of the major innovations in commercial recording technology and produced the first US built magnetic audio tape recorder in 1948 revolutionizing the radio industry. After creating the standard for... View Details

Keywords: Computers & Electronics

December 2000 (Revised March 2001)
Case

DoubleTwist, Inc.

By: Joseph L. Bower and Christina L. Darwall

John Couch, CEO of DoubleTwist, has transformed a software products company into an Internet application service provider, racing to provide databases and tools for those working to explore the human genome. Crafting strategy and building organizational capability are... View Details

Keywords: Growth Management; Product Development; Organizational Change and Adaptation; Corporate Strategy; Customization and Personalization; Information Technology Industry

September 2004 (Revised June 2005)
Case

Otis Elevator: Accelerating Business Transformation with IT

By: F. Warren McFarlan and Brian DeLacey

Focuses on a major transformation of Otis Elevator's infrastructure. Led by the CEO, this transformation represents a remarkable long-term reengineering of all the processes of the firm to drive its operating costs down and service image up. The transformation is the... View Details

Keywords: Transformation; Cost Management; Infrastructure; Business Processes; Organizational Change and Adaptation; Information Technology

01 Dec 2013
News

Faculty Q&A: Playing the Hits

is one of the key reasons why I wrote my book. Back in 2006, Chris Anderson [author of the The Long Tail] got people thinking that new technology would change what consumers would be choosing and, therefore,... View Details

Keywords: Patrick Kirchner; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services

March 2023
Supplement

Allianz Türkiye (C): Managing the 2017 Hail Storm

By: John D. Macomber and Fares Khrais

Allianz Turkey is a property casualty insurance company operating in a region experiencing increasing losses from natural catastrophe events related to climate change, for example hail, wildfire, and flooding. There are also substantial other natural catastrophe... View Details

Keywords: Insurance And Reinsurance; Natural Disasters; Turkey; Insurance; Climate Change; Analytics and Data Science; Insurance Industry; Financial Services Industry; Turkey

2015
Case

Advanced Leadership Pathways: Beatriz Cardoso and Education in Brazil

By: Rosabeth M. Kanter, Daniella Suarez and Ai-Ling Jamila Malone

Beatriz Cardoso, founder of Laboratório de Educação (Education Laboratory) had a dream to propel Brazilian education. However, challenges in fundraising made it difficult to scale up her project, based on helping adults help children improve their literacy skills. To... View Details

Keywords: Social Enterprise; Education; Business Startups; Information Technology; Leading Change; Brazil

1999
Chapter

Disruptive Technologies: Catching the Wave

By: Joseph L. Bower and Clayton M. Christensen

Keywords: Disruptive Innovation; Technological Innovation; Disruption

October 1987 (Revised March 1992)
Case

United Parcel Service (A)

United Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Organizational Culture; Human Resources; Service Industry; United States

08 Nov 2021
News

Building Your Scaled Digital Organization

1994
Chapter

Managing in an Information Age: Transforming the Organization for the 1990s

By: L. Applegate

Keywords: Management; Organizational Change and Adaptation; Information Technology