Publications

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

deploy to buy another company. So, this is actually a very small acquisition for Amazon—very, very small. This aside, the idea behind the business model of One Medical is twofold: to make health care easier to access, and through prevention and better primary care... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

09 May 2023
Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

Economics; Steven J. Davis of the University of Chicago’s Booth School of Business; and Lightcast Chief Economist Bledi Taska. Crunching the ‘WHAM’ algorithm To parse where and how people are working remotely, the researchers teamed with... View Details

Keywords: by Rachel Layne

24 Jan 2012
First Look

First Look: Jan. 24

Authors:Mary J. Benner and Mary Tripsas Publication:Strategic Management Journal (forthcoming) Abstract New industries sparked by technological change are characterized by high technological, market, and competitive uncertainty. In this... View Details

Keywords: Sean Silverthorne

September 1989 (Revised July 1991)
Case

Caterpillar, Inc.: George Schaefer Takes Charge

By: Christopher A. Bartlett

For over half a century, Caterpillar, Inc. (CAT) had been a world leader in the manufacture of earthmoving and construction machinery. In 1982, just months after it recorded the highest sales and profits in its history, CAT experienced its greatest crisis. Demand fell... View Details

Keywords: Machinery and Machining; Crisis Management; Labor Unions; Demand and Consumers; Management Teams; Problems and Challenges; Competitive Strategy; Business Strategy; Organizational Change and Adaptation; Manufacturing Industry; Agriculture and Agribusiness Industry; Industrial Products Industry

12 May 2020
Blog Post

Leaving a Career in Tech for Venture Capital and Entrepreneurship

thinking about the next step of my career. I’d learned a lot at Google while working on some of the biggest mobile apps and products in the world, getting exposure to thinking strategically, managing teams... View Details

05 Aug 2015
Research & Ideas

How Hormones Foretell Whether People Will Cheat

in the August 2015 issue of the Journal of Experimental Psychology: General, the paper was co-authored by a team of behavioral economists and psychologists: Jooa Julia Lee, a postdoctoral fellow at Harvard University; Francesca Gino, a... View Details

Keywords: by Carmen Nobel

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

learning must be more interactive" The limitations of traditional forms of knowledge management come from two sets of assumptions, he argues. The first assumption is that the most important elements of a job function are observable,... View Details

Keywords: by Michael Blanding; Health

02 Oct 2007
First Look

First Look: October 2, 2007

experience of individuals in a team (i.e., years in a given role within a team) is associated with better team performance. We examine the impact of role experience separately for View Details

Keywords: Martha Lagace

March 2000 (Revised November 2000)
Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan

Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details

Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

Any parent can tell you that a surefire way to turn joy into rage is to offer your child a big candy bar—and then turn around and offer an even bigger one to his sister. Suddenly, a special treat turns into a great injustice. "Hey! How come she got more? That's not... View Details

Keywords: by Carmen Nobel

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

HBS. Jachimowicz co-authored the research with Eric Anicich, assistant professor of management and organization at the University of Southern California’s Marshall School of Business; Merrick Osborne, a doctoral student at USC Marshall;... View Details

Keywords: by Jay Fitzgerald

13 Aug 2007
Research & Ideas

The Dark Side of Trust

black plumber. Some brochures included a line that TrapGuard was certified by the International Plumbing Code, a set of standards developed by the International Code Council. Others did not. A month later, the research team followed up... View Details

Keywords: by Sean Silverthorne; Service

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is a British soccer club manager who turns out to be as incredible a performer as any of the lot. For 26 years, Sir Alex Ferguson has kept his Manchester United soccer club either at or near the top of competition, both in England and... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

Profile

Peter Gumulia

fintech in South East Asia, as Chief of Staff and VP of Strategy and Growth. Looking for new challenges Having had the opportunity to observe the gray areas that the management team had to navigate – and the... View Details

02 Aug 2022
Blog Post

From HBS to Cutting-Edge Tech

also spent time connecting with professors outside of class. They are my biggest champions and personal board of directors. I also got some hands-on leadership learnings from my stint as the Co-President of the Tech Club and serving in my section leadership. Leading... View Details

November 1990 (Revised April 1999)
Case

General Motors: Packard Electric Division

By: Steven C. Wheelwright

Packard Electric is the division of General Motors (GM) that does all of the electrical wiring and cabling for GM automobiles. They developed a new approach for passing the cables through the firewall between the engine and passenger compartments. The new technology... View Details

Keywords: Business Divisions; Cost; Management Style; Product Design; Product Development; Production; Projects; Groups and Teams; Conflict and Resolution; Technology; Auto Industry

March 2025
Case

Harvey: AI for Lawyers

By: Suraj Srinivasan, Charles Krumholz and Radhika Kak

In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details

Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Technology Industry; New York (city, NY); San Francisco; London