Publications

Web

Growing on the Job - Alumni

a more personally and professionally rewarding career path. Harvard ManageMentor Featured Lesson: Managing Your Boss You and your boss are critical to each other's success. Take the initiative to have the best possible working View Details

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

But for most of us, our relationship with alarm clocks is both intimate and codependent. It's the last thing we see when we go to sleep, and the first thing we see when we wake up. We rely on it every morning, but we resent the living... View Details

Keywords: by Carmen Nobel; Consumer Products

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

relationship that my partner and I have very different visions of the future. I knew he wouldn’t end the relationship and I needed to, but I just couldn’t have the conversation. I made excuses. The time was... View Details

Keywords: by Martha Lagace; Education

November 2010 (Revised April 2011)
Case

Aman Resorts

By: Eugene Soltes and Aldo Sesia

This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's... View Details

Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Employees; Service Delivery; Business Strategy; Accommodations Industry

July 2011 (Revised June 2013)
Case

Foxconn Technology Group (A)

By: Robert G. Eccles, George Serafeim and Beiting Cheng

In 2010, Foxconn Technology Group, the largest and fastest growing multinational company in the Electronic Manufacturing Services (EMS) industry, came under public scrutiny after a string of employee suicides reached the international press. Although the company was... View Details

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

between the fielders with multiple runners on base, such as a bases-clearing double. Overall, if revenues from attendance are back where they were before the pandemic, and if television revenues are up, and if they’re going to have betting, which always increases... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and... View Details

15 Jun 2021
News

Zone Defense

didn’t quit our jobs to do something in the commercial sector,” he says. “We quit our jobs to pursue the mission of protecting service members and civilians.” The company may have been a little ahead of its time, Tseng says. The defense sector’s View Details

Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

without suggesting what that might mean for tariff policy. David Wittenberg, saying that he is “loath to offer any advice save to treat the situation gingerly,” saw the US-China relationship as one in which, “The US administration has to... View Details

Keywords: by James Heskett

29 May 2018
First Look

New Research and Ideas, May 29, 2018

(BRFSS) data on 2.3 million U.S. respondents, and Eurobarometer data that cover multiple business cycles over four decades. This research provides a new perspective on the welfare cost of business cycles, with implications for growth policy and the nature of the... View Details

Keywords: Dina Gerdeman

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

different: Her research suggests that a more powerful lever to increase a nonprofit's social impact might be to focus on building network relationships like-minded groups—even competitors. Organizations as unique as Guide Dogs for the... View Details

Keywords: by Martha Lagace

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

to grips with the question, Shu and co-author Erin Scott, of the National University of Singapore, needed to find a setting in which they could pinpoint the relationship between initial evaluation and future outcomes—that is, one in which... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

Web

Involvement in Faculty & Student Ventures | About

members can and should play a valuable role with students by offering them advice and counsel on academic and career issues, including new ventures. Conflicts of Interest: Financial or business relationships between students and faculty... View Details

October 2021 (Revised February 2022)
Case

Newsweek: Driving a Digital First Strategy

By: Lynda M. Applegate and Suraj Srinivasan

The case describes the transformation at Newsweek, the storied news magazine that had fallen from its commanding position as a premier print publication unable to find its footing in the fast changing digital media landscape. After buying Newsweek and taking over as... View Details

Keywords: Transformation; Strategy; Internet and the Web; Analytics and Data Science; Performance Evaluation; Partners and Partnerships