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  • All HBS Web  (4,160)
    • People  (4)
    • News  (794)
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    • Multimedia  (17)
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  • May 1992 (Revised January 2000)
  • Supplement

ABB: Accountability Times Two (A)

By: Robert L. Simons
Describes the complexity of setting and reconciling performance targets in a global, matrix company. The president of the Finnish industry and rail transport company has received targets from two bosses--his regional superior and his business area superior. Each has... View Details
Keywords: Performance Expectations; Complexity; Multinational Firms and Management; Finland
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Simons, Robert L. "ABB: Accountability Times Two (A)." Harvard Business School Supplement 192-141, May 1992. (Revised January 2000.)
  • 06 Dec 2021
  • News

In My Humble Opinion: Come Clean

Simon. But he saw an opportunity in a sleepy family company with a great reputation. He introduced systems that track customer preferences and check an order’s tiniest details, reducing the opportunity for error and improving efficiency.... View Details
Keywords: Julia Hanna; career; life experiences; dry cleaning; leadership; music; Personal and Laundry Services; Personal Services
  • 01 Jun 2010
  • News

$how Me the Money

petition that calls for greater transparency in the global financial system and stronger enforcement of international money-monitoring laws and regulations. For Baker, this is the latest salvo in a long campaign that began in Nigeria,... View Details
Keywords: Garry Emmons; Administration of Economic Programs; Government; Executive, Legislative, and Other General Government Support; Government; Legal Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 18 Sep 2017
  • News

Chronicling a Legacy of Alumni Social Impact

Howard Stevenson (photo by Stuart Cahill) Howard Stevenson (photo by Stuart Cahill) [Editor's note: This article was updated November 25, 2019] As former dean of External Relations, longtime faculty member Howard Stevenson met individually with more than 1,000 alumni... View Details
Keywords: Julia Hanna; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • February 9, 2021
  • Article

For a More Equitable Recovery, Corporations Must Stop Using a College Degree as a Proxy for Ability

By: Gerald Chertavian
Keywords: Race; Equality and Inequality; Recruitment; Talent and Talent Management
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Chertavian, Gerald. "For a More Equitable Recovery, Corporations Must Stop Using a College Degree as a Proxy for Ability." FastCompany.com (February 9, 2021).
  • November 14, 2022
  • Article

Policies for Adapting to the ‘New Normal’ of the Anthropocene

By: Andrew J. Hoffman, P. Devereaux Jennings and Nicholas A. Poggioli
Keywords: Natural Environment; Environmental Management; Economic Systems; Behavior; Technological Innovation
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Hoffman, Andrew J., P. Devereaux Jennings, and Nicholas A. Poggioli. "Policies for Adapting to the ‘New Normal’ of the Anthropocene." Behavioral Scientist (November 14, 2022).

    Roger Milliken

    firm operated at least 60 mills in five states. He was also one of the first to establish computerized management information systems in the textile industry, and, in so doing, Milliken became the industry... View Details
    Keywords: Fabric & Apparel
    • 12 PM – 1 PM EDT, 21 Mar 2023
    • Webinars: Career

    LinkedIn for Job Searching

    Data can reveal what matters most in today's job market, and this interactive webinar from CPD and Jeremy Schifeling, LinkedIn's former head of student and alumni education, will share behind-the-scenes insights that can help you optimize LinkedIn for both job hunting... View Details
    • June 2016
    • Article

    Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration

    By: Curtis K. Chan and Michel Anteby
    What could explain inequality within a given job between groups of workers, particularly between women and men? Extant workplace inequality scholarship has largely overlooked as a source for inequality the job’s work content—the actual tasks workers perform. It is... View Details
    Keywords: Inequality; Work; Mechanisms And Processes; Stratification; Labor Process; Qualitative Methods (General); Case Method; Field Research; Equality and Inequality; Working Conditions; Gender; Labor; Labor and Management Relations; Air Transportation Industry
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    Chan, Curtis K., and Michel Anteby. "Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration." Administrative Science Quarterly 61, no. 2 (June 2016): 184–216.
    • 01 Sep 2003
    • News

    Incentives and Operational Excellence

    Operational problems can be the cause of an organization’s demise. Often they can be traced to poor controls in interorganizational settings, according to HBS associate professor V.G. Narayanan, a specialist in measurement systems and... View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
    • 06 Dec 2021
    • News

    New Wave

    commercial scale. Verdant, for example, is currently raising funds to develop turbines twice as large for deployment off the coast of Wales, where Smith anticipates generating megawatts of electricity by 2025. And he has his eyes on an even larger prize: Once the... View Details
    Keywords: Alexander Gelfand; photographed by Chris Sorensen
    • 30 Jun 2020
    • Book

    Capitalism Is More at Risk Than Ever

    updating the 10 disruptive forces identified in the first edition, showing how managers can address these challenges, and describing how public confidence in the market system could be rebuilt. The revised... View Details
    Keywords: by Martha Lagace
    • 01 Mar 2018
    • News

    Ask the Expert: Disaster Master

    unexpected? What kind of internal communication exists for perfect coordination? —Karan Gupta (GMP 18, 2015) BEER: Companies can be prepared by having a crisis management team and established communication protocols in place, as well as... View Details
    Keywords: Julia Hanna
    • 15 Dec 2024
    • News

    On The Case

    Professor Linda Hill first met Tom Mihaljevic (GMP 15, 2013) when he came to campus to participate in a fireside chat that Hill unexpectedly wound up facilitating. At that time, he was the CEO of Cleveland Clinic Abu Dhabi, and the pair found they had a lot to talk... View Details
    Keywords: Jen McFarland Flint; Educational Support Services; Educational Services
    • 31 Mar 2002
    • Research & Ideas

    You’re Wasting Your Employees! What You Can Do About It

    leaders were trained, sophisticated strategic-planning systems were supposed to help senior managers decide which businesses to grow and which to harvest. 1 Unfortunately, all the planning and investment... View Details
    Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
    • Web

    Courtney Han Archives | Social Enterprise

    Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
    • 01 Mar 2005
    • News

    Facing Ambiguity

    research associates Erika Ferlins and Laura Feldman, students are assigned the parts of six managers or engineers who were involved in the Columbia mission. After logging into their password-protected role, students watch, read, and... View Details
    Keywords: Julia Hanna; Space Research and Technology; Government
    • March 2018
    • Article

    Global Business over Time

    By: Geoffrey Jones
    This article explores how business enterprises have been powerful actors in the spread of global capitalism between 1840 and the present day. It also shows how global firms, emerging out of industrialized Western economies, created and co-created markets and ecosystems... View Details
    Keywords: Global; Multinational; Business History; Globalization; Globalized Firms and Management; Globalized Markets and Industries; Economic Systems
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    Jones, Geoffrey. "Global Business over Time." Keiei ronshū [Meiji Business Review] 65, no. 1 (March 2018): 1–26.
    • 07 Sep 2021
    • News

    Embracing Activism for Social Change

    In 2020, the city of Detroit logged some 7,000 calls involving mental health emergencies—a critical issue, notes Detroit Mayor Mike Duggan, who says, “When the mentally ill turn to the police for a response, the system is broken.” To fix... View Details
    Keywords: Deborah Blagg
    • September 2011
    • Teaching Note

    Growing Pains at Stroz Friedberg (TN)

    By: David A. Garvin
    Teaching Note for 311008. View Details
    Keywords: Risk Management; Growth and Development; Revenue; Organizational Culture; Organizational Structure; System; Transformation; Consulting Industry
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    Garvin, David A. "Growing Pains at Stroz Friedberg (TN)." Harvard Business School Teaching Note 312-058, September 2011.
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