Publications

01 Jun 2003
News

Up Against The Firewall

handling, storage, and protection of data and infrastructure configurations. It’s also important to establish crisis management procedures, responses, and responsibilities in the event of an attack. Despite... View Details

Keywords: Garry Emmons; Robert Austin; Corporate Services; Computer Systems Design and Related Services; Professional Services

22 Dec 2015
News

Cahill to Lead HBS External Relations

has assumed a new role as Strategic Advisor, External Relations. As executive director, Cahill is responsible for managing all aspects of the School’s alumni relations, development, and alumni marketing and... View Details

Profile

Kurt White

the quality of people and thought here.” Two years in, the experience has already proved transformative. “In the military, I operated in an environment where I was expected to make the calls all the time,” Kurt says. “That seemed to be the only feasible way for View Details

May 2021
Case

André Hoffmann: Beyond Philanthropy

By: Lauren Cohen, Hao Gao, Jiawei Ye and Spencer C.N. Hagist

André Hoffmann is a leader of one of the world's largest pharmaceutical companies. His exceptional tenure in philanthropy over the past several decades, including being president of the WWF and the vice-president of the MAVA Foundation, has allowed him access to a far... View Details

Keywords: Strategy; Philanthropy and Charitable Giving; Restructuring; Social Entrepreneurship; Values and Beliefs; Corporate Social Responsibility and Impact; Environmental Sustainability; Cash Flow; Macroeconomics; Ethics; Business and Stakeholder Relations; Switzerland; United States; Japan

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

about how poor operational decisions create unnecessary complications that lead to quality problems and lower labor productivity and, in general, make life hard for retail employees." Ton is interested in demonstrating how operations can be designed and View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

01 Jun 2008
News

Letters to the Editor

executive, I had no reason to change my mind. His respect for people was at the core of his being, as was his belief that executives had a responsibility to bring out the best in people. William Geisler (MBA ’60) San Anselmo, CA Error of... View Details

Keywords: Roland Christensen; Roberta Moniz Lasley; Diana Greer; Edna Homa; Anne Jardim; Eunice Jensen; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Dec 2017
News

HBS Online Certificate Programs Offer Unique Insight Into Business

tailored to the needs of a management team. Participants can explore issues related to their company in private online, applying Christensen’s theories and frameworks to find solutions to strategic questions posed by their executive... View Details

08 Mar 2017
News

Safe, Secure, and Prosperous

country. “I was appointed to the position of Deputy Secretary of the Department of Immigration and Border Protection in Australia. This department now manages our borders, issues the millions of visas in our country. We facilitate all the... View Details

March 2025
Case

Hurtigruten: Sea Zero

By: Christian Kaps and Michael W. Toffel

Hurtigruten was deciding whether the next ship they built should be fully electric. But such a vessel's battery, the size of electric cars, needed to be charged on the ship's multi-day voyage along the Norwegian coast. Before making such a $250 million investment, the... View Details

Keywords: Energy Sources; Alternative Energy; Ship Transportation; Environmental Regulation; Environmental Sustainability; Innovation and Management; Green Technology; Investment; Corporate Social Responsibility and Impact; Shipping Industry; Tourism Industry; Transportation Industry; Travel Industry; Battery Industry; Norway; Europe

Web

Usage and Policies - Research Computing Services

agree to comply with applicable policies and laws governing the use of Harvard Business School’s technology resources and the protection of data privacy.... RCS Policies Access to RCS resources is intended only for legitimate purposes which benefit the research at... View Details

25 Jun 2013
First Look

First Look: June 25

governments have started to list state-owned enterprises, have selected professional managers to run them, and have given them more financial autonomy. We argue that the transformation from owner and manager... View Details

Keywords: Anna Secino

January 2012 (Revised September 2015)
Case

Tough Decisions at Marks and Spencer

By: George Serafeim

In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative. Based on the five essential pillars of climate change, waste, sustainable materials, fair partnership, and health,... View Details

Keywords: Decision Making; Environmental Sustainability; Corporate Social Responsibility and Impact; Corporate Strategy; Retail Industry