Learning By Thinking - Publications - Faculty & Research

31 Jan 2011
Research & Ideas

Taking the Fear out of Diversity Policies

working across group lines and group differences. And I think that makes a lot of people wary." “A lot of policies in the workplace about diversity are based on research that's focused on the negative.” The wariness is due in part to... View Details

Keywords: by Carmen Nobel

2023
Book

Your True Moral Compass: Defining Reality, Responsibility, and Practicality in Your Leadership Moments

By: Joseph L. Badaracco

This book presents a new, powerful, and practical way of making final decisions on the hard, complex, uncertain problems of life and work. What if you have looked at the data, talked with trusted colleagues, and applied all the relevant managerial and ethical... View Details

Keywords: Moral Sensibility; Decisions; Work-Life Balance; Values and Beliefs

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26 May 2015
Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

smarter trades, according to the findings of a study by Soltes, an assistant professor at HBS, and David Solomon, a professor at the USC Marshall School of Business. To conduct the research, the duo obtained investor meeting records from... View Details

Keywords: by Carmen Nobel

11 Jul 2005
Research & Ideas

The New International Style of Management

consider other options in China. "I have no regrets," he adds, "because I learned so much from that experience." Now working in strategic planning for Philip Morris International's China operations, Klump is part of a... View Details

Keywords: by Garry Emmons

07 Dec 2015
Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

Vietnamese manicurists, Korean dry cleaners, Haitian cab drivers, Gujarati motel owners. Anyone who lives in an American city can see how immigrants tend to cluster in industries along ethnic lines. Is this because they are forced to by... View Details

Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail

10 Jul 2017
Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

discreet—smartphones are easily concealed. A banning policy often itself causes escalation of a conflict. “The video that this store doesn’t want you to see!” is that much more likely to get attention. And when store staff enforce a ban View Details

Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service

02 Oct 2000
What Do You Think?

What Lies Beyond NAFTA?

economies. The conclusion is that it has created jobs on both sides of the border while sharpening the ability of Mexican companies to compete. The Mexican business community is learning to cope not only with foreign competitors, but also... View Details

Keywords: by James Heskett

Make the Most of Your Relocation

Although the Covid-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Assignments far from headquarters can... View Details

15 May 2017
Blog Post

Exploring Career Options at HBS

While working in investment banking and e-commerce roles, I realized the importance of interpersonal and leadership skills in successfully growing an organization. My decision to attend business school was largely fueled by my desire to... View Details

September 2020
Teaching Note

Miami's Tech Future (C): Reaching Another Miami

By: Rosabeth Moss Kanter and Joyce J. Kim

The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details

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10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

firms are now building cars as well as anybody else. Yes, the Japanese have a lead in hybrids, but it's possible that some other technology will be the better way to go. Things change in this industry. American firms may currently be overburdened View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

06 Mar 2013
Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

product." A Class of 1973 alumna recalls professors "who, in the middle of a class, would look at the women and the African Americans and say, 'Is this too difficult for you?' " By 1985 women made up 25 percent of the... View Details

Keywords: by Carmen Nobel; Education

13 Jun 2018
Sharpening Your Skills

That Costs HOW Much?

innovation stuffed in their products, getting the price right is a crucial decision. Here's how watchmaker A. Lange & Söhne puts a price on its 173-year-old craftsmanship. What do you think of this research? How much does price... View Details

Keywords: by Sean Silverthorne; Retail

27 Feb 2020
Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Resilience TrainingDepressed employees are up to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? What Hospitals Must Learn to CompeteWhy is... View Details

Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies

01 Jul 2002
Research & Ideas

What it Takes to Lead Through Turmoil

take advantage of change in fundamental ways. In a presentation to an overflow crowd of HBS alumni, Kanter discussed the characteristics of companies that thrive with change and those that are swamped by it. She illustrated the talk with... View Details

Keywords: by Sean Silverthorne

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

turn-around artist who had saved many companies from financial distress, Guvenal started by learning as much as he could about Turkasset’s debtors. He and his team discovered many of them were small-business... View Details

Keywords: by Michael Blanding; Financial Services

07 Jun 2014
Video

Erik Dyson - Making A Difference

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

Property), lured by the prospect of exciting careers in a hot market. But the question arises: After several boom years, is commercial real estate ripe for another fall? I don't see risks that you would associate with a bubble.—Stephen... View Details

Keywords: by Roger Thompson; Construction; Real Estate

01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

return of a pandemic. But what about potential opportunities associated with the recession of the coronavirus, opportunities associated with a “reshuffling of the deck” in the workforce caused by COVID-19 that could create opportunities... View Details