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  • 27 Sep 2013
  • Working Paper Summaries

The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

Keywords: by Claire Senot, Aravind Chandrasekaran, Peter T. Ward & Anita L. Tucker; Health
  • January 1998
  • Case

From Wall Street to Main Street: Morgan Stanley, Dean Witter, Discover & Co.

By: James K. Sebenius and David T. Kotchen
Designed as a follow-up to Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A). View Details
Keywords: Negotiation; Valuation; Investment Banking; Mergers and Acquisitions; Financial Services Industry; Financial Services Industry
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  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

eliminate more than 70 percent of fraud without decreasing profit. As he explained in his blog: "By delaying payments, a merchant or network differentially harms bad affiliates (who rightly worry they... View Details
Keywords: by Martha Lagace; Web Services; Web Services
  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • Web

Spangler Center | About

screens—and a 350-seat auditorium equipped with a state-of-the-art media and presentation system. Many student services are centralized in Spangler’s lower level, including IT... View Details
  • 08 Jul 2021
  • Blog Post

Catching the Entrepreneurship Bug at HBS

Before coming to HBS, I thought of entrepreneurship as a solo endeavor – something you take on only if you have a newsworthy idea, unshakeable self-confidence, and View Details
  • January 2020
  • Case

Sunset Limited or Full Speed Ahead? Amtrak Talks to Congress

By: John D. Macomber
Richard Anderson took the helm of Amtrak in 2017 after leading a successful turnaround at Delta Airlines. Amtrak is a US state owned enterprise with about $3.5 bn in annual revenue (and a large operating loss) that is responsible for substantial segments of passenger... View Details
Keywords: Railroad; Passenger Transportation; Urbanization; Cities; U.S. Congress; Infrastructure; Transition; Transportation; Rail Transportation; Climate Change; Urban Scope; Strategic Planning; Business and Government Relations; Rail Industry; United States
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  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

in very senior positions or are the designated successor and close to assuming this leadership role. A board should not include the company's service providers such as banker,... View Details
  • June 2025
  • Case

Larry Culp at General Electric: Rebuilding an American Icon

By: Nitin Nohria, Kayti Stanley, Ashka Stephen and Drew Goydan
As he takes over as CEO of the iconic industrial giant General Electric, Larry Culp faces a range of urgent issues as the company is delisted from the DJIA and is seen by many as heading towards bankruptcy. Culp steers GE through a series of carefully thought-out moves... View Details
Keywords: Leadership; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; North America; Europe
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  • September 1999 (Revised July 2022)
  • Case

The Goldman Sachs IPO

By: Ashish Nanda, Malcolm S. Salter, Boris Groysberg and Sarah Matthews
Addresses the proposed IPO and raises questions regarding how agency costs may rise or fall as Goldman converts from a private partnership to a public limited corporation. View Details
Keywords: Initial Public Offering; Going Public; Corporate Governance; Agency Theory; Transformation; Financial Services Industry
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  • Web

Business & Environment - Faculty & Research

with reusable grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of initiatives to reduce the use of plastic... View Details
  • Web

Video Clips - Creating Emerging Markets

support from governments and corporate insitutuions. Duration: 01:57 Amina Laraki Slaoui Amina Laraki Slaoui Art & Music Amina Laraki Slaoui, President of AMH Group, emphasizes the importance of music as a... View Details
  • Web

Campus & Community | About

Campus & Community Map & Directions Take A Tour A Vital Residential Community A Campus Built on Philanthropy A Commitment to Sustainability 1927... View Details
  • Career Coach

Vincent Dessain

Vincent (HBS MBA’87) draws on more than 25 years of experience as a higher education senior executive at HBS and INSEAD and in the corporate world both in the US and in Europe to counsel students and alumni... View Details
Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
  • Web

Finance - Faculty & Research

in MBS duration function as large-scale shocks to the quantity of interest rate risk that must be borne by professional bond investors. I develop a simple model in which the risk tolerance of bond investors... View Details
  • January 2014 (Revised March 2015)
  • Technical Note

The Market Power of Platform-Mediated Networks

By: Benjamin Edelman
This note provides criteria to evaluate the power of a platform-mediated network. For a company considering building such a network or an investor considering funding such an effort, this analysis reveals the scope and desirability of the opportunity. Meanwhile, for a... View Details
Keywords: Intermediaries; Platforms; Platform Strategy; Business Model; Agreements and Arrangements; Distribution Channels; Networks; Technology Platform; Financial Services Industry; Financial Services Industry; Financial Services Industry
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  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

  Working PapersFemale Empowerment: Impact of a Commitment Savings Product in the Philippines Authors:Nava Ashraf, Dean Karlan, and Wesley Yin Abstract Female 'empowerment' has increasingly become a policy... View Details
Keywords: Martha Lagace

    Pedro Moreira Salles

    Keywords: Financial Services
    • 19 Jun 2007
    • First Look

    First Look: June 19, 2007

    al-Maktoum family, Dubai, a member of the United Arab Emirates, invested heavily in its infrastructure to reduce national dependence on oil and gas reserves. As an established... View Details
    Keywords: Martha Lagace
    • 24 Jan 2011
    • HBS Case

    Terror at the Taj

    I grew up there. So the Taj is part of my memories, too. As one of the interview subjects said, the Taj is their Taj, meaning anyone who has ever walked through its doors. It's a place that means many things... View Details
    Keywords: by Julia Hanna; Accommodations