Publications

October 2010 (Revised June 2014)
Case

Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

By: Robert S. Kaplan and Ricardo Reisen de Pinho

A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details

Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany

01 Jun 1997
News

Competition and Strategy Unit at HBS Sets Pace In Its Field

developed an Executive Education program, Creating Corporate Advantage, and an elective MBA course based on this framework. Also in corporate strategy, Assistant Professor Tarun Khanna is studying the corporate strategy of diversified... View Details

Keywords: Susan Young

07 Jul 2015
Blog Post

From Teach for America – to HBS – and Back Again

self-select yourself out. The Admissions team truly crafts an incredibly diverse class, in so many respects, so don't assume your talents, background, or future passions won't fit at HBS. They absolutely will View Details

Article

A Field Experiment on Search Costs and the Formation of Scientific Collaborations

By: Kevin Boudreau, Tom Brady, Ina Ganguli, Patrick Gaule, Eva C. Guinan, Anthony Hollenberg and Karim R. Lakhani

We present the results of a field experiment conducted at Harvard Medical School to understand the extent to which search costs affect matching among scientific collaborators. We generated exogenous variation in search costs for pairs of potential collaborators by... View Details

Keywords: Search Costs; Cost; Marketplace Matching; Groups and Teams; Science; Collaborative Innovation and Invention

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Blog

Emerging from the Pandemic: Insights from South Asia and ASEAN

in-person program was like. For them, virtual programs were a good option. A second group had been to our Boston campus and wanted to come back, but had immediate business challenges for which they needed... View Details

Web

Business Analysis and Valuation Using Financial Statements - Course Catalog

students' ability to apply the course skills in a practical context, they also work on a group project. The project involves a comprehensive analysis using the course framework and a stock pitch to a panel... View Details

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by... View Details

Keywords: by Avery Forman; Food & Beverage

November 2019 (Revised January 2020)
Case

Bayer Crop Science

By: David E. Bell, Damien McLoughlin, Natalie Kindred and James Barnett

In mid-2019, a year after German conglomerate Bayer Group closed its acquisition of U.S.-based seeds giant Monsanto, the leadership of Bayer’s Crop Science division (which absorbed Monsanto) is reflecting on the opportunities ahead. Some observers have questioned... View Details

Keywords: Agribusiness; Research and Development; Innovation and Invention; Innovation Strategy; Mergers and Acquisitions; Consolidation; Customer Value and Value Chain; Change Management; Agriculture and Agribusiness Industry; Technology Industry; United States; Germany

08 Jun 2023
News

Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner

Vecchione (MBA 1984) and Lance Stuart (MBA 1978). "A lot of younger alumni were there, which is good because we want to get them involved in the club." Working closely with McGuire, club leaders, and board... View Details

Keywords: Margie Kelley

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

program to reduce health care costs by focusing on providing better care to that 5 percent—often those patients who rack up exorbitant costs with repeat emergency room visits. In a New Yorker article, Gawande writes that for an initial study View Details

Keywords: by Carmen Nobel; Health

19 Jan 2022
Blog Post

From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business

interesting and inspiring people, it also allowed me to land my ideal summer internship on the Digital Strategy & Investments team at Sony Music Entertainment (alongside two HBS grads). Lastly, on a more... View Details

October 2021 (Revised December 2021)
Case

Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo

As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details

Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

March 1996 (Revised January 2002)
Case

CIBA Vision: The Daily Disposable Lens Project (A)

By: Gary P. Pisano

Examines CIBA Vision's decision on whether to launch a major new R&D initiative to develop a low-cost, daily disposable contact lens, and how to organize such a project should it proceed. One group of executives favors setting up a small, autonomous project team... View Details

Keywords: Product Development; Operations; Research and Development; Decision Making; Production; Strategy; Management; Organizational Design; Globalization; Medical Devices and Supplies Industry

February 1993 (Revised June 2011)
Case

David Fletcher

By: Linda A. Hill and Melinda B. Conrad

David Fletcher, manager of the Emerging Growth Fund at a New York investment management firm, decides to assemble a team of analysts to which he can delegate part of his workload. The case explores the challenges of being a producing manager and Fletcher's efforts to... View Details

Keywords: Problems and Challenges; Groups and Teams; Management Teams; Investment Funds; Management Style; Selection and Staffing; Financial Services Industry; New York (city, NY)

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

difficult.” “It’s not like it’s a one-size-fits-all solution that we can apply to every country.” With the pilot tests underway, Paulson and Bansak are hopeful that the US and Switzerland will continue using... View Details

Keywords: by Ben Rand; Technology; Information Technology

March 1998
Article

The Nature of Diversified Business Groups: A Research Design and Two Case Studies

By: P. Ghemawat and Tarun Khanna

Keywords: Business Ventures; Groups and Teams; Corporate Strategy

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