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  • All HBS Web  (5,530)
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  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

Telesom ZAAD initially made mobile money services free and managers focused on customer acquisition and training employees to effectively explain the service to prospective customers. In addition to gaining indirect revenue from a... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 02 Jul 2015
  • Op-Ed

The Future of the Greek Economy

measures. But he is wrong in his assumption that the approach he has followed for the past six months will help the Greek people. Greece is now closer than ever to an exit from the European Union. As of today, capital controls limit the ability of pensioners to reach... View Details
Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking
  • 25 Nov 2014
  • First Look

First Look: November 25

cuts in all parts of the business. They face choices in whether to employ layoffs or furloughs (unpaid leaves) for any needed workforce reductions, and whether to enact hiring freezes and other cost-saving changes to employee and... View Details
Keywords: Carmen Nobel
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

ourselves). Happy Money provides valuable information not only for pleasure-seeking consumers, but also for companies looking to increase the happiness of both employees and customers. The following excerpt describes how the power of... View Details
Keywords: Re: Michael I. Norton
  • 01 Sep 2009
  • First Look

First Look: September 1

Case 810-018 This case study provides an overview of Intuit's growth and, in particular, the sales and service initiatives that historically fueled the company's growth from start-up to a corporation. It also outlines certain processes and cultural values, as well as... View Details
Keywords: Martha Lagace
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

cluster size and degree of specialization is measured along 3D: absolute number of employees (>10,000 jobs is used as cut-off for a regional cluster), degree of specialization (regional sector employment is at least two times expected... View Details
Keywords: Martha Lagace
  • 18 Jun 2007
  • Op-Ed

Leveling the Executive Options Playing Field

behavior. Indeed, a significant cost for corporations—the cost associated with compensating key employees with stock options—was until recently treated as an expense for tax purposes but not for financial accounting purposes. More... View Details
Keywords: by Mihir Desai
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

billion. The company had 41,000 employees in 11 countries, but it was ill-prepared for the increasingly competitive market. With the shift from hardware to software and services, HCL had slipped behind its Indian competitors and... View Details
Keywords: Martha Lagace
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

interaction, coordination, communication, and decision making employees use to transform resources into products and services of greater worth. A company's processes determine its skills and strengths as well as its limitations and... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 08 Oct 2010
  • What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

Summing Up The Dodd-Frank legislation provision requiring the publication of the ratio of CEO compensation to that of the average compensation level of all employees in public companies will have little or no impact on CEO compensation... View Details
Keywords: by Jim Heskett
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

investigate corporate conduct standards around the world. But what started as a seemingly straightforward search soon grew into a major undertaking that required a dedicated server to process multilingual data from thousands of employees... View Details
Keywords: by Carmen Nobel
  • 23 Apr 2020
  • Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

after an event passes, according to recent research based on a survey examining French firms with fewer than 250 employees during the global financial crisis last decade. Conducted over a seven-year period starting in 2008, the research... View Details
Keywords: by Rachel Layne; Financial Services
  • 03 Sep 2009
  • What Do You Think?

Are Retention Bonuses Worth the Investment?

if an employer provides some special training/skill to an employee that increases his market value substantially ." Naseem Khan suggested that " a retention bonus may be doled out in lieu of base pay increases." Steve... View Details
Keywords: by Jim Heskett
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

stock holders’ but seldom ‘it’s all about the employees and customers.’” Bruce Lloyd argued that there has been too much emphasis on power and too little on values in leadership literature and training. “Leadership is much more concerned... View Details
Keywords: by James Heskett; Education
  • 11 Oct 2010
  • Research & Ideas

It Pays to Hire Women in Countries That Won’t

which a judge ruled in favor of a company that specifically had targeted women for layoffs; the judge argued that the company had no choice but to reduce its workforce for budgetary reasons-and that it made sense for the company to cut the female View Details
Keywords: by Carmen Nobel
  • September 2016 (Revised September 2017)
  • Case

Collage.com: Scaling a Distributed Organization

By: Christopher Stanton and Shikhar Ghosh
Kevin Borders and Joe Golden, co-founders and co-CEOs of Collage.com, must decide how to grow their custom photo-products startup in the face of fierce competition. From 2011 through 2016, the business evolved from a hobby to a startup with $22 million in revenue and... View Details
Keywords: Remote Work; Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy; Consumer Products Industry; Service Industry
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Stanton, Christopher, and Shikhar Ghosh. "Collage.com: Scaling a Distributed Organization." Harvard Business School Case 817-038, September 2016. (Revised September 2017.)
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

and having a great idea that looks promising in terms of making a profit is not enough in China. There are 87 million members of the Communist Party in China. If you have more than 50 employees in your company, you have to make sure that... View Details
Keywords: by Deborah Blagg
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

violations to auditors of the same gender—thinking they may be more likely to be believed and less likely to be punished. Significantly, mixed-gender teams did no better than all-female teams in uncovering violations, meaning perhaps the male View Details
Keywords: by Michael Blanding
  • 12 Apr 2011
  • First Look

First Look: April 12

management practices. Using data for 58 countries, we show that after the adoption of mandatory sustainability reporting laws and regulations, the social responsibility of business leaders increases. We also document that both sustainable development and View Details
Keywords: Sean Silverthorne
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

raison d'etre of the case method. But it also raises concerns. At times, courage is difficult to distinguish from foolhardiness. Competitive information may be unavailable; technologies may be underdeveloped; employees may be untrained or... View Details
Keywords: by David A. Garvin
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