Culture As Commitment - Publications - Faculty & Research

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Should You Pursue the Certificate of Management Excellence?

category with a carefully curated selection of programs designed to meet a range of needs. Explore the CME Website for the full list of programs and read on to learn more about the Certificate, its benefits, and how to start working towards it. View Details

04 Dec 2012
First Look

First Look: December 4

are incompatible mediated the relationship between ambient cultural disharmony and creativity. Alternative mechanisms such as negative affect and cognitive disruption were not viable mediators. Although... View Details

Keywords: Carmen Nobel

May 2024 (Revised May 2025)
Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene

Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

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01 Dec 2009
News

One Man Crime Wave

languages. To many writers, critics, and fans, “JDM” lives on as an underappreciated master, a born storyteller who served up riveting, best-selling adventure tales that feature penetrating social commentary and sharp insights into human... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

31 May 2011
First Look

First Look: May 31

analyze all questions and answers from the inception of the Google Answers service through November 2003, and I find notable trends in answerer behavior: more experienced answerers provide answers with the characteristics askers most value, receiving higher ratings... View Details

Keywords: Sean Silverthorne

01 Feb 2011
First Look

First Look: Feb. 1

founders sold their remaining shares shortly after the IPO. Two years later, Alantec was acquired for the equivalent of $70 per share. Following the sale, the founders sued, alleging that the venture capitalists had committed fraud and... View Details

07 Aug 2018
First Look

New Research and Ideas, August 8, 2018

physical features. We propose that during mixed-motive interactions, a handshake is viewed as a signal of cooperative intent, increasing people’s cooperative behavior and affecting deal-making outcomes. In Studies 1a and 1b, pairs who... View Details

Keywords: by Sean Silverthorne

20 Jun 2011
Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

celebrities including Bill Gates, Warren Buffet, and Oprah Winfrey, was drawn to Bono's commitment to conscious capitalism and to the question of what made Bono, well, Bono. "It so clicked for me," she says. "I hadn't listened to U2 in 10... View Details

Keywords: by Kim Girard; Entertainment & Recreation

Web

CORe Undergraduate Credit | HBS Online

earn eight undergraduate credits from Harvard Extension School (January or September CORe cohorts) or Harvard Summer School (May CORe cohort). Harvard Extension School and Harvard Summer School are fully accredited by the New England Association of Schools and... View Details

June 2010 (Revised October 2011)
Case

ProPublica

By: Michel Anteby, Philippe Bertreau and Charlotte Newman

Stephen Engelberg, ProPublica's managing editor, entered the organization's newsroom located in lower Manhattan on September 16, 2008. He knew a historical financial debacle was happening at his doorstep, yet none of his journalists were covering that beat. It would... View Details

Keywords: Employee Relationship Management; Leadership; Leading Change; Resource Allocation; Organizational Culture; Motivation and Incentives; Journalism and News Industry; Publishing Industry; New York (city, NY)

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21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

new world. Typical approaches used by legacy players such as using technology to improve efficiency, encouraging business units to do digital experiments, or launching independent units to spur innovation have met with limited success.... View Details

Keywords: Dina Gerdeman

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

in developing a holistic approach to building strong, economically diverse neighborhoods, often from the ground up. When he joined the organization in 2012, Majors brought experience in business development, community relations, and financial analysis, from his... View Details

Keywords: Deborah Blagg

June 18, 2020
Article

What CEOs Still Haven't Said about Race and Policing

By: Aaron K. Chatterji and Michael W. Toffel

While many CEOs have spoken out to share their thoughts on race and police misconduct in America, they have yet to advocate for policy solutions for police reform, focusing instead on their own corporate and personal values. But lasting change must also involve ... View Details

Keywords: Activism; CEO; Political Issues; Political Leadership; Racial Tensions; Racism; Leadership; Race; Communication; Government and Politics; Law; Organizational Culture; United States

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19 Jun 2007
First Look

First Look: June 19, 2007

acquisition of AOL Time Warner's music group, and whether to commit the entire amount needed, $1.4 billion. The music industry has suffered greatly in recent years, largely as a result of music piracy.... View Details

Keywords: Martha Lagace

21 Jul 2015
First Look

First Look: July 21, 2015

twice"), such as a charitable donation in the recipient's name, have become increasingly popular. Recipients generally enjoy these gifts, which not only benefit others in need but also make recipients feel good about themselves. But... View Details

Keywords: Sean Silverthorne

October 1997 (Revised March 1998)
Case

Appalachian Mountain Club: Transforming Governance

By: Walter J. Salmon and Jaan Elias

Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details

Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Entertainment and Recreation Industry

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March 2022
Case

The Future of Start-Up Chile

By: Prithwiraj Choudhury, Ruth Costas and Pedro Levindo

In 2021, public accelerator program Start-Up Chile, which ten years earlier had created a global buzz, might be losing its competitive edge to similar programs or one-year visas for digital nomads offered by other countries. The case follows SUP’s CEO, Angeles Romo, as... View Details

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16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

not something to enter lightly. You need a real, serious, sustained commitment to shoot for the pinnacle—and to defend and advance your position if you attain it." As a value proposition, luxury goods... View Details

Keywords: by Julia Hanna; Consumer Products

04 Oct 2018
Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

partner played in college such as tennis and squash, which are played by predominantly white athletes, compared to basketball or football, to see if exposure to diverse teammates leads VCs to hire more underrepresented minorities.... View Details

Keywords: by Michael Blanding; Banking; Financial Services

March 2024
Case

Lyft 2023: Roads to Growth and Differentiation

By: Ranjay Gulati and Jeffrey Huizinga

Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details

Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry

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