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Show Results For
- All HBS Web
(3,168)
- People (22)
- News (946)
- Research (1,630)
- Events (2)
- Multimedia (2)
- Faculty Publications (648)
- 01 Jan 2005
- News
Judith R. Haberkorn, 111th AMP, 1992
carriers. NYNEX later merged with Bell Atlantic—a fellow "Baby Bell"—and Haberkorn became president of Consumer Sales & Services in 1998. At the end of her career she was leading 30,000 employees. Retired since 2000, Haberkorn continues... View Details
- 19 Jul 2016
- First Look
July 19, 2016
maintaining and adapting this system in future. An important component of technical debt relates to decisions about system architecture. As systems grow and evolve, their architectures can degrade, increasing maintenance costs and reducing View Details
Keywords: Sean Silverthorne
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
fascinating character to animate sometimes dry legalese.” Gleason’s quest for fair trade, or price protection, would not be easy. First off, the term “fair trade” in the 1930s had a different meaning than it does today when we use it to describe a social movement that... View Details
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
references can be helpful, but only if done correctly. “This is something we continue to do, even with mid-level hires in mid-stage companies when the founder feels like a highly desirable candidate could use an extra push. It’s not a... View Details
Keywords: by Julia Austin
- 01 Dec 2007
- News
The Wise Men
and so many of the ideas that came to be taught were developed by the faculty. The cases were shorter and simpler but still raised important issues. Most of the students enjoyed the few lectures that the faculty offered because it was... View Details
Keywords: Garry Emmons;Julia Hanna
- 01 Apr 2008
- First Look
First Look: April 1, 2008
development organizations, involved in both research and program design and delivery. This case explores CCL's approach to leadership and management education for executives and presents some of the challenges the CCL faces as many... View Details
Keywords: Martha Lagace
- 07 Dec 2010
- First Look
First Look: Dec. 7
win in the marketplace. This means channeling resources into the right efforts, striking a balance between innovation and control, and getting everyone to pull in the same direction. How do you accomplish all this? Continually ask the... View Details
Keywords: Sean Silverthorne
- 01 Apr 1997
- News
Facing the Music
says Bond, who, prior to her Motown career, served as a financial analyst for several corporations and investment firms. "The songs are as fresh today as they were 25 years ago." Candace Bond, vice president of catalog development and... View Details
Keywords: Marguerite Rigoglioso
- 18 Aug 2009
- First Look
First Look: August 18
Sustainability needed to develop positions on several issues. Tactically, he needed to recommend whether the company should purchase carbon offsets to help meet its aggressive greenhouse gas reduction targets, and whether to View Details
Keywords: Martha Lagace
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
parlayed his fame as a celebrity real estate developer into a winning pitch to voters as a Washington outsider. Emphasizing his decades of experience as a wheeler-dealer building luxury hotels, casinos, and golf courses around the world,... View Details
Keywords: by Christina Pazzanese
- 01 Jun 2011
- News
The House that Howard Built
Graduate School of Design and who later became an adjunct professor at HBS, he wrote more than sixty cases, created two new courses focusing on real estate, and developed a new conceptual framework for the study of real-estate management.... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
just a US phenomenon. The proportion of jobs devoted to services has shown gains in both more and less developed economies for decades. We found that the US does not have a monopoly on great service leaders or best practices in service... View Details
- 15 Jun 2020
- News
Alumni and Faculty Books for June 2020
International Development Harvard Business Review Press The spread of capitalism worldwide has made people wealthier than ever before. But capitalism’s future is far from assured. Pandemics, income inequality, resource depletion, mass... View Details
- Profile
Shaila Ittycheria
the smaller campus would be an advantage," says Shaila, "but when I to came to HBS for Admitted Students' Weekend, I was incredibly impressed by the down-to-earth people I continued to meet. I realized I wanted a place where I... View Details
- 01 Oct 1997
- News
Patricia ("Tosh") Rapoport Barron
rural development project in Tanzania between her first and second years at HBS changed her life completely. Professionally, the excitement of the business challenges she tackled showed her that "arts administration wouldn't be creative... View Details
Keywords: Nancy O. Perry
- 01 Jun 2002
- News
Up to the Challenge: Martin Gonzalez - Quiet Courage
Gonzalez, a self-described “technology fanatic,” served as cochair of the MBA Technology Com-mittee, participated in the HBS Business Plan Contest, and spent the summer between his first and second year working with MBA Career Services to View Details
- 01 Dec 2004
- News
GLF Showcases London
’94), will continue efforts begun last year to design a workable reunion model for Executive Education alumni. The committee also will work with staff to develop specific outreach efforts that will address... View Details
- 19 Aug 2008
- First Look
First Look: August 19, 2008
demand to underpin the link across three features of the inventory system: inventory levels, orders placed and actual demand faced. The perceptions framework is based on forecasting with Auto-Regressive Integrated Moving Average (ARIMA) time series models. The context... View Details
Keywords: Sean Silverthorne
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
product or a new way of thinking about the business. The leader of the Google X team that developed Project Loon (the self-driving car), Astro Teller, is cited by investor John Doerr for this elegant definition: “If you want your car to... View Details
Keywords: by James Heskett
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
by contrast, has been very careful about monetizing its site only gradually over time through the collection of customer data—all the while developing the idea by layering on new services such as messaging, photo sharing, and location... View Details