Case Research Methods - Publications - Faculty & Research

21 Aug 2007
First Look

First Look: August 21, 2007

Working PapersNone this week Cases & Course MaterialsFinding the Right Job for Your Product Harvard Business School Note 607-028 Asserts that the typical ways that companies have learned to segment their markets, by product... View Details

Keywords: Martha Lagace

21 Jun 2011
First Look

First Look: June 21

oneself is also a purely positive proposition (that says nothing about what that commitment should be other than it be bigger than oneself). Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1850544 Cases & Course... View Details

Keywords: Sean Silverthorne

03 Nov 2009
First Look

First Look: Nov. 3

Cases & Course MaterialsCalera Corporation Joseph B. Lassiter, Thomas Steenburgh, and Lauren BarleyHarvard Business School Case 810-030 Brent Constantz, founder, CEO, and president of Calera... View Details

Keywords: Martha Lagace

17 Aug 2006
Working Paper Summaries

Corporate Governance and Networks: Bankers in the Corporate Networks of Brazil, Mexico, and the United States circa 1910

Keywords: by Aldo Musacchio

28 Nov 2022
Blog Post

College Students, Take a Sneak Peek at the HBS MBA

include a career workshop, mock case sessions, and an alumni/current student panel! You’ll have the chance to interact with students from around the world to collectively grapple with management challenges under the guidance of HBS... View Details

23 May 2018
News

Abigail P. Johnson, MBA 1988

Return to Alumni Achievement Awards main page TIMELINE 1961 Born, Boston, Massachusetts 1984 Earns BA, Art History, Hobart and William Smith Colleges 1985 Joins Booz Allen Hamilton, Research Associate 1988 Earns MBA 1988 Joins Fidelity,... View Details

Keywords: Susan Young

12 Sep 2006
First Look

First Look: September 12, 2006

& Course MaterialsA123Systems Harvard Business School Case 606-114 A123Systems was a young company that was founded on basic materials science research at the Massachusetts Institute of Technology. A... View Details

Keywords: Sean Silverthorne

December 2012
Case

Delwarca Software Remote Support Unit

By: Roy D. Shapiro and Paul E. Morrison

Delwarca Software provides business software to large corporate clients around the world. The firm serves customers who prefer to assemble corporate solutions using a combination of software programs from various suppliers rather than implementing a single enterprise... View Details

Keywords: Service Operations; Service Delivery; Mathematical Methods; Applications and Software; Problems and Challenges; Customer Satisfaction; Information Technology Industry

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20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

being ordinary, mediocre, and forgettable. That’s because many organizations tackle customer experience by relying on haphazard efforts, Thomke says, like brainstorming, trial and error, and market research through focus groups. In doing... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

for disability justice in the workplace, and I’m now focusing on making HBS a more inclusive place for students, faculty, and staff with disabilities. Jeremy Fischer (MBA 2023) - VP of Academics and Research My primary focus within DAAG... View Details

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

curricula. The good news, says Huckman, is that many of these skills can be learned simultaneously with clinical skills. “Like medicine,” he says, “leadership is best taught through observation, experience, and practice.” In fact, the View Details

Keywords: by Michael Blanding; Health

08 Feb 2024
Blog Post

African American Student Union Spotlight on Joint Degrees

most unique components of the educational experience at HBS is the case method. This collaborative approach to learning has exposed me to new ways of thinking and has provided creative methods of structuring... View Details

Web

Teaching Quantitative Material - Christensen Center for Teaching & Learning

Teaching by the Case Method Teaching Quantitative Material Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity and Inclusion Openings Cold Calling Questioning, Listening & Responding... View Details

26 Nov 2007
Research & Ideas

Best Practices of Global Innovators

worth using. But today, says Harvard Business School professor Alan MacCormack and his research collaborators, "not invented here" is becoming a badge of honor—and more than that, a source of competitive advantage. To design the 787... View Details

Keywords: by Sean Silverthorne

Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method . Admissions Criteria and Process: We admit... View Details

14 Apr 2009
First Look

First Look: April 14, 2009

these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study and empirical analysis we document the... View Details

Keywords: Martha Lagace

06 Aug 2013
First Look

First Look: August 6

Costs of Racial 'Color Blindness' By: Norton, Michael I., and Evan P. Apfelbaum Abstract—The article looks at research on people's attitudes and behaviors with respect to noticing and referring to a person's race. It explains the 2013... View Details

Keywords: Anna Secino

Web

Faculty - Race, Gender & Equity

School. Anke’s areas of research include economic development, political economy, economics of gender, and behavioral economics. Her recent work... John Beshears Albert J. Weatherhead, Jr. Professor of Business Administration John... View Details

Web

Demonstration Policy | About

advancing learning. At Harvard Business School, this occurs most frequently in the classroom, where the case method pedagogy relies on the ability of students to express even sharply different views so as to... View Details