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Services, and Curriculum Services) Business Operations Executive Office Information Management Services ( Analytics, Taxonomy, Search, Data Management) Information Products Team (Working Knowledge, eBaker,... View Details

15 Jan 2007
Research & Ideas

The Business of Free Software

"In a complex, sophisticated environment where so many products and services are connected, strategy has become, in large part, the art of influencing assets that you don't own," Iansiti observes. It's the old saw of the... View Details

Keywords: by Julia Hanna; Computer

23 May 2018
News

Winning Bid

housed more than any other vertical in my mind,” Bright told Black Enterprise. “Where else could I go from sourcing and servicing Elvis’s piano to partnering with [designer] Brad Ford to decorate the most expensive penthouse in New York?”... View Details

25 Apr 2005
Research & Ideas

New Learning at American Home Products

corporate control that in the 1980s was facilitating the selling of operating divisions and the acquiring of those of other companies. This shift in its product portfolio started in 1982 with the purchase of Sherwood Medical Company, the... View Details

Keywords: by Alfred D. Chandler Jr.; Chemical; Health; Manufacturing; Pharmaceutical

02 Mar 2023
News

Carbon's Second Act

technologies need to be operated at is enormous. It's at the scale of the biggest thing that humankind has ever done, at the scale of oil and gas exploration, going to the... View Details

01 Jan 2005
News

Judith R. Haberkorn, 111th AMP, 1992

distinguished career of more than thirty years. That first position gave her a variety of experiences, from line operations to staff management, and soon she was one of the first college-educated women to enter the company's fast track to... View Details

Profile

Carter Romansky

business through product sales), Carter did a major refocusing of his own. "I wanted to add values back into the picture," he says, explaining his attraction to the nonprofit sector. "Traditionally," Carter says, "college career View Details

01 Jun 2007
News

New HBS, KSG Joint Degree

joint degrees, students must be admitted independently to both HBS and KSG. “Graduates of this new program will be able to address some of the world’s most pressing issues that call for collaboration between the public and the private sectors and that require leaders... View Details

Keywords: Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services

May 2003
Module Note

Building Capabilities for Experimentation, Learning, and Prototyping

By: Stefan H. Thomke

Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details

Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management

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April 2003
Module Note

Design and Management of Health Care Delivery Processes, The

By: Richard M.J. Bohmer

Discusses the design and management of clinical processes in health care. Presents a framing of the clinical process as a problem-solving process that fundamentally involves learning along two dimensions and at least two levels. The two dimensions are: 1) learning in... View Details

Keywords: Management Analysis, Tools, and Techniques; Service Delivery; Management Practices and Processes; Learning; Health Care and Treatment; Health Industry

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01 Jun 2010
News

Entrepreneur-in-Residence

Janet Kraus, cofounder of Circles, a leader in concierge services, is HBS’s newest Entrepreneur-in-Residence. Founded in 1997, Circles became a $50 million company with nearly 1,000 people operating in Boston and Burlington, Ontario.... View Details

Keywords: Educational Services; Educational Services

05 Jul 2006
Working Paper Summaries

Time-Driven Activity-Based Costing

Keywords: by Robert S. Kaplan & Steven R. Anderson; Financial Services

01 Apr 2001
News

Beyond Accommodation

Industries for the Blind (NIB) in Alexandria, Virginia, a post he assumed in 1998, Gibbons is the first blind person ever to lead the 63-year-old agency. Previously, he had worked at AT&T, first in operations management and later in... View Details

Keywords: Margie Kelley; AT&T; Personal Services; Personal Services

12 Jan 2015
News

Good Investments

Market day also means it’s a busy day for Gregoria Alvarez Reyes, whose store sits on an adjacent corner, right in the path of foot traffic. For the past 11 years, Reyes has owned and operated Farmacia Fradoni in this northwest section of... View Details

Keywords: Dan Morrell; impact investing; ideas; Securities, Commodities, and Other Financial Investments; Finance

Fast Answer

HBS Course: Starting a Private Investment Firm

What resources are recommended for this course? Suggested Resources Private Equity - Funds, Firms, Transactions, etc. Pitchbook
Information on companies, deals, funds, investors and... View Details

01 Sep 2005
News

Upstart Startup

In 1999, Wall Street bankers Randy Altschuler (MBA ’98) and Joseph Sigelman (MBA ’97) founded OfficeTiger in Madras, India, to serve as an outsourcing shop to perform secretarial services for Wall Street financial firms. Today, the... View Details

01 Sep 2017
News

Case Study: Confidence Builder

and insightful, it needs to be rolled out through student organizations (clubs, the Greek system, etc.) and funded by nonprofits or grants. Another choice would be a freemium model, but that will be difficult to do without alienating the users, given the View Details

Keywords: April White; Confi; Educational Services; Educational Services

27 Oct 2020
Blog Post

Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

weren’t any VC funds of scale that had partners of color; the VC funds that did have partners of color were smaller,” he said. “And from a diversity perspective, most funds were gender focused versus racially focused.” With an... View Details

16 May 2017
First Look

First Look at New Ideas and Research, May 16

workers and managers in what to expect, 4) set up a support system, 5) tailor methods for managing careers, 6) scale the program, 7) mainstream the program. The work for managers will be harder, but the payoff to companies will be... View Details

Keywords: Re: Multiple Faculty

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