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  • All HBS Web  (4,675)
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    • News  (1,424)
    • Research  (2,706)
    • Events  (9)
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Show Results For

  • All HBS Web  (4,675)
    • People  (13)
    • News  (1,424)
    • Research  (2,706)
    • Events  (9)
    • Multimedia  (7)
  • Faculty Publications  (1,726)
← Page 133 of 4,675 Results →
  • 01 Sep 2007
  • News

Faculty Research Online

investment managers and firms. See http://hbswk.hbs.edu/item/5648.html. Delivering the Digital Goods: iTunes vs. Peer-to-Peer Apple’s iTunes music download service and illegal peer-to-peer (P2P) music downloads offer two contrasting... View Details
Keywords: Educational Services; Educational Services
  • 01 Mar 2005
  • News

House of Bread on the Rise

operated by franchisees. Based on her Santa Cruz experience, McCann makes a point of telling her franchise owners that they need to live within a half-hour of the bakery. “In that first year, running a small business is like having a... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Food Services and Drinking Places
  • December 2004
  • Teaching Note

Yield Curves and Bond Ratings Tutorial (TN)

By: William E. Fruhan Jr.
Teaching Note to (9-204-712). View Details
Keywords: Internet and the Web; Education; Debt Securities; Service Operations; Measurement and Metrics; Performance Evaluation; Education Industry
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Fruhan, William E., Jr. "Yield Curves and Bond Ratings Tutorial (TN)." Harvard Business School Teaching Note 205-051, December 2004.
  • March 1999 (Revised July 1999)
  • Case

Dana-Farber Cancer Institute, The

By: Richard M.J. Bohmer and Ann Winslow
Describes the death of a cancer patient in one of the nation's premier cancer treatment centers and examines the organizational and process characteristics that may have contributed to the medical error. View Details
Keywords: Health Care and Treatment; Quality; Service Operations; Management Practices and Processes; Business Processes; Failure; Health Industry
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Bohmer, Richard M.J., and Ann Winslow. "Dana-Farber Cancer Institute, The." Harvard Business School Case 699-025, March 1999. (Revised July 1999.)
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

same 501(c) (3) as the central organization. Branches are managed and controlled by the central organization, with local staff operating the branch but reporting directly to the central office. Local branches may have their own advisory... View Details
Keywords: by Carla Tishler
  • August 2011
  • Teaching Note

Exeter Group, Inc. (TN)

By: Robert G. Eccles and Penelope Rossano
Teaching Note for 409001. View Details
Keywords: Markets; Projects; Resource Allocation; Corporate Strategy; Goals and Objectives; Performance Capacity; Service Delivery; Information Technology Industry; Consulting Industry
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Eccles, Robert G., and Penelope Rossano. "Exeter Group, Inc. (TN)." Harvard Business School Teaching Note 412-024, August 2011.
  • 2009
  • Working Paper

Applying the Care Delivery Value Chain: HIV/AIDS Care in Resource Poor Settings

By: Joseph Rhatigan, Sachin H Jain, Joia S. Mukherjee and Michael E. Porter
The care delivery value chain is a framework that can help conceptualize the organization and structure of care delivery for medical conditions.  We apply this framework to HIV/AIDS care in resource-limited settings. Several conclusions arise than can help inform... View Details
Keywords: Customer Value and Value Chain; Framework; Health Care and Treatment; Health Disorders; Service Delivery
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Rhatigan, Joseph, Sachin H Jain, Joia S. Mukherjee, and Michael E. Porter. "Applying the Care Delivery Value Chain: HIV/AIDS Care in Resource Poor Settings." Harvard Business School Working Paper, No. 09-093, February 2009.
  • May 1999 (Revised July 2000)
  • Teaching Note

Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN

By: Jody H. Gittell and Sandra J. Sucher
Teaching Note for (9-898-172). A rewritten version of an earlier teaching note. View Details
Keywords: Health; Health Care and Treatment; Medical Specialties; Health Testing and Trials; Valuation; Service Operations; Balance and Stability; Production; Demand and Consumers; Risk and Uncertainty; Technology; Health Industry
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Gittell, Jody H., and Sandra J. Sucher. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN." Harvard Business School Teaching Note 899-139, May 1999. (Revised July 2000.)
  • 01 Dec 1996
  • News

Laurel without Hardy? A Lesson for Business

less, attractive. Hardware and software are complements. So are hot dogs and mustard, cars and car loans, cable television and TV Guide, the Internet and high-capacity digital phone lines, catalogues and overnight delivery services - even... View Details
  • Web

Departments | Employment

Services, and Curriculum Services) Business Operations Executive Office Information Management Services ( Analytics, Taxonomy, Search, Data Management) Information Products Team (Working Knowledge, eBaker,... View Details
  • Web

Independent Projects | Social Enterprise | Harvard Business School

internal strategy group to determine the appropriate efficient scale for country offices. Explored interactive media approaches for an organization focused on expanding access to financial services for... View Details
  • Web

Benefits | Information Technology

Benefits The benefits of being live Just about everyone is familiar with online video conferencing services like Zoom, Teams, or any of the countless options available online. So why create a program using HBS Live Online Classrooms?... View Details
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

and Mario Morino, cofounder and chairman of Venture Philanthropy Partners (VPP), based in Washington, D.C. Panelists agreed that the goal for philanthropy should be to help an organization scale to the point that it can sustain itself.... View Details
Keywords: by Carmen Nobel; Financial Services
  • 01 Jan 2005
  • News

Judith R. Haberkorn, 111th AMP, 1992

distinguished career of more than thirty years. That first position gave her a variety of experiences, from line operations to staff management, and soon she was one of the first college-educated women to enter the company's fast track to... View Details
  • 01 Sep 2013
  • News

Passion & Purpose

Thomas A. James “As an undergrad at Harvard, I majored in economics and minored in philosophy. There are a lot of connections between the two.” During 40 years as CEO of Raymond James Financial, James, a Baker Scholar, transformed the family firm into a global... View Details
Keywords: awards; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 01 Jun 2020
  • News

Meal Plan

to pay for high levels of service at the front of the house may decrease. And there’ll be additional costs to maintain that level of service due to the decreased capacity demanded by social distancing. There... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places
  • Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

trillion economic impact and approximately 10% of the US gross domestic product. While scaled restaurant operations are frequently featured, interestingly approximately 70% of restaurants are single unit... View Details
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

"Capital overhang is a big issue that keeps coming up over and over again," said Fergal J. Mullen, a general partner at Highland Capital Partners who focuses on software and services companies. Mullen said he looks for companies... View Details
Keywords: by Julie Jette; Financial Services
  • September 1998 (Revised July 1999)
  • Case

Discovery Health (B)

By: Samuel S. Chun and Shaun Matisonn
A South African health insurance company grapples with designing a financially viable coverage solution for a new prescription drug treatment for male impotence. View Details
Keywords: Motivation and Incentives; Service Delivery; Insurance; Health Care and Treatment; Insurance Industry; South Africa
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Chun, Samuel S., and Shaun Matisonn. "Discovery Health (B)." Harvard Business School Case 599-047, September 1998. (Revised July 1999.)
  • 09 Jan 2020
  • News

Your Whole Self

teeter-totter where even if my team is experiencing me or clients are seeing leader A, sometimes to be truthful, I'm feeling quite leader B on the inside. April: Tell me about some of the dangers that come with operating in leader B mode.... View Details
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